Question about Nikon Coolpix 5700 Digital Camera
Nikon Inc is THE WORST company to deal with! The customer service agents, as previously mentioned, are courteous, but do not have a clue as to how to handle issues. I purchased a camera for 999.99 and had nothing but issue after issue with it. The first issue I had was with the display. Nikon admitted this was a design flaw on their part and had me send it in, at my cost, to fix. They did not charge me for the parts or labor, but did keep the camera for nearly two months before returning it. Upon receipt of this camera I discovered that there was a whole new set of problems. The aperture buttons which allow the camera to change settings, size, times and other key functions, was not functioning. For YEARS I went through hell with this company to get them to address this issue. I finally found a web site, www.fixya.com that had a section of the site dedicated to this particular model. I was SHOCKED to see how many people had so many issues with this camera and the negative service they experienced they have had with Nikon Inc. I was instructed to return the camera to the New York location for repairs, again AT MY EXPENSE. Despite this being a known issue and flaw in design, Nikon refused to repair the camera unless I paid for an additional 150.00 in repairs. I was further insulted when I was offered 20% off this repair. A repair that should have been done for free. I have spoken with supervisors, Sarah (from the Philadelphia location) and Jeff Weirdry (from the NY location). Both of these people refused to provide their superiors contact information. They apologized for their representatives dropping the ball and not following through with the repair process. My camera sat on a shelf for TWO MONTHS despite repeated requests that it be retuned to me. My sincere advice to anyone considering Nikon is to consider the words I have expressed. You have been warned. If anyone has any questions, feel free to contact me at C4RLO@aol.com I intend on filing a small claims suit against the company here in New York.
Unfortunately, Nikon has stopped selling parts to independent servicers so you can only deal with Nikon now if you have service problems.
Posted on Jan 12, 2013
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to an Expert (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
I just purchased a new battery door for $15 with shipping from nikon. They sent a simple assembly diagram and I was able to replace the door in 30 minutes. I used a dremel to cut the old door off, but you dont have to do that. I got a little impatient.
Just buy the plastic piece and u can reuse the metal parts for your old battery door.
Posted on Mar 26, 2008
SOURCE: re: nikon 5700 faulty flash
It appears that you have a ccd problem.
That particular model had a ccd problem, whether or not the flash is part of it, I do not know.
Here is the link to FREE REPAIR if the problem is the ccd.
I have sent some Nikons in for repair, and they have been fixed free. The shipping will cost you to send in.
Posted on Sep 24, 2008
Usually it is the result of dropping, knocking, besides others causing the gear system of the lens to get jam or go out of alignment. Sometimes one can be lucky and get it back on track by carefully knocking the base of the camera on a padded surface while turning on the camera. But be careful not to overdo it.
The repair cost is usually expensive, hence instead of throwing the camera away many people resort to pulling, pushing or even twisting the lens, while others knock it, bang it and a few pull out the seal around the lens to let the lens move more freel.
If the camera is brand new, I would say the first thing to do is to send it back to the company and let them solve the problem.
You can also contact me for any further issues.
Posted on Jan 05, 2009
SOURCE: Digital Camera Problem
this may sound violent and stupid but have you tryed pushing the lense back in. if the company refuse to fix under warrenty and your not going to pay the. its not going to change anything if it doent work
Posted on Mar 24, 2009
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