Question about Nike Fuel Band Medium

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Nike fuelband didnt reset

My fuelband did not reset at midnight like it normally does. still shows points from yesterday. however when i synced it to iphone it shows the phone app shows the correct points earned for today,but the band itself still wrong

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  • gc_fan45x
    gc_fan45x Mar 01, 2013

    Mine did this today also however on the app, it still shows yesterdays activity in the home menu, but todays activity in the activity menu, should i also just reset to factory settings?

  • msla2u
    msla2u Mar 02, 2013

    Per NIke Support reset

  • Yaki Ri
    Yaki Ri Jan 20, 2014

    I do not have an iPhone but have had this same thing happen to me were my band doesn't reset at midnight yet when I log into my nike plus account I see my new points for the day. I have been having to run a factory reset every time this happens (which is almost every day). It works, but VERY annoying sooo I am going to call customer support tomorrow. Maybe you should try doing that too?

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This same thing just happened to me. I just reset the band.
Here are the instruction from the Nike help site:
Resetting Nike+ FuelBand to factory settingsIf you want to reset all the FuelBand settings back to the original factory defaults, connect your Nike+ FuelBand to your computer to open Nike+ Connect and select Factory Reset from the Settings window (see image below).

This will clear all user settings and any unsynced activity from your FuelBand. However, the activity you've already uploaded to nikeplus.com will remain intact and attached to your Nike+ profile.

Most FuelBand users shouldn't ever need to take this step. It's useful for advanced troubleshooting. It's also useful for clearing your user settings if you want to transfer your FuelBand to another user or associate it with a different Nike+ account going forward.
http://nikeplus.nike.com/plus/support#answers/detail/a_id/35550/p/3169,3180

Posted on Jan 28, 2013

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