Question about Transcend StoreJet 25 Mobile 500GB USB 20 25'' External wOne Touch Backup (Red) 500 GB Hard Drive

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My external hard disk doesn't been connected to the computer when i plug in the USB and i need to plug and unplug it many times to let my laptop recognize ir

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Remove the drivers you have for the usb and re install them

Posted on Jan 11, 2013

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Posted on Jan 02, 2017

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kamal1984
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SOURCE: Transcend 160GB Portable Hard Disk is not recognized by computer

when you power up the computer press F2 or "del" key to enter in bios then go to usb option and enable usb 2.0 legacy. then save settings .
then check.
some times usb speed make issue so try this.
Also check your usb cable working fine try with other usb cable.
Also check harddisk jumper settings.
If still face problems then you need to repair it.
You shuold take it to service shop becasue you try with 10 computers and all gives same error then your harddisk has hardware issue.
try above solution .
Thanks for using fixya.
Please rate my solution if it helps you.

Posted on Jul 20, 2009

chanddra2009
  • 615 Answers

SOURCE: External Hard disc isnot recognized by PC

Dear Sir,

Here is the Procedure for Connecting External Drives to Computer.Several brands of computer does not recognise external drives when connected to USB expansion slots,and Slots of front panel,So connect your Ext HDD to back side onboard Slots.Because there is a lack off USB power surge voltage to detect a large capacity exteral drives.Some time it is does not recognise by many computers,when USB power surge voltage is low.
I think it helps,
If you find any difficulty post a feed back we were happy to assist you

have a nice day.

Good luck

Posted on Sep 17, 2009

SOURCE: External Hard drive not showing in my computer

thanks for your question...
please change the hard disk compartment and do it carefully.

Posted on May 20, 2009

  • 1481 Answers

SOURCE: I am using Transcend 320 GB external hard disk in

guess you are using a USB port to for that.....
1 - check the cable that connects the HD to the USB port...change the cable and verify
2 - connect to another PC and check if it's ok there
3 - bring another ext HD from a friend and try conencting that....check if that's OK
4 - there could be a corruption in the HD that is preventing the PC from reading it

cardinal rule for USB....not a very dependent device specialy if connecting thru USB data cables....
solution
always use a good qty USB data cable compatible with USB2....as some cheap cables are only for USB1

visit my website
www.sureshayyar.110mb.com
for more info on PC issue and solutions...
reg
Kris

Posted on Feb 17, 2011

cristi_mc
  • 55 Answers

SOURCE: Transcend store jet 25 mobile

Go to www.transcendusa.com, this is official site for transcend products. You will find there a little program to restore functionality of your hdd (this in case hdd have no bads on disks), run this program and see after that if is ok. Good luck!

Posted on Mar 21, 2011

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