Question about Transcend StoreJet 25 Mobile 500GB USB 20 25'' External wOne Touch Backup (Red) 500 GB Hard Drive
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Posted on Jan 02, 2017
when you power up the computer press F2 or "del" key to enter in bios then go to usb option and enable usb 2.0 legacy. then save settings .
some times usb speed make issue so try this.
Also check your usb cable working fine try with other usb cable.
Also check harddisk jumper settings.
If still face problems then you need to repair it.
You shuold take it to service shop becasue you try with 10 computers and all gives same error then your harddisk has hardware issue.
try above solution .
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Please rate my solution if it helps you.
Posted on Jul 20, 2009
Here is the Procedure for Connecting External Drives to Computer.Several brands of computer does not recognise external drives when connected to USB expansion slots,and Slots of front panel,So connect your Ext HDD to back side onboard Slots.Because there is a lack off USB power surge voltage to detect a large capacity exteral drives.Some time it is does not recognise by many computers,when USB power surge voltage is low.
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Posted on Sep 17, 2009
guess you are using a USB port to for that.....
1 - check the cable that connects the HD to the USB port...change the cable and verify
2 - connect to another PC and check if it's ok there
3 - bring another ext HD from a friend and try conencting that....check if that's OK
4 - there could be a corruption in the HD that is preventing the PC from reading it
cardinal rule for USB....not a very dependent device specialy if connecting thru USB data cables....
always use a good qty USB data cable compatible with USB2....as some cheap cables are only for USB1
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Posted on Feb 17, 2011
SOURCE: Transcend store jet 25 mobile
Go to www.transcendusa.com, this is official site for transcend products. You will find there a little program to restore functionality of your hdd (this in case hdd have no bads on disks), run this program and see after that if is ok. Good luck!
Posted on Mar 21, 2011
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