Question about KitchenAid Professional 600 Series 6-Quart Bowl Lift Stand Mixer
Our KitchenAid is only 2.5 years old. If we test mixing with just water in the bowl, it mixes. The minute we add any kind of flour or anything, the machine stops working. The motor is still running but the paddle/whisk etc will not turn. If anyone can help - it would be greatly appreciated. I'd love to fix it myself. :) Thank you!
There is a non metal gear inside the motor head that is stripped and no longer engaging the worm drive. What happens when you try to assist the turning process (try it only on stir speed, sloooowwwww) if it starts to turn and then stops again then it is the gear I spoke of. It will require tearing down the machine, cleaning all old grease, to insure that you have no ground up parts in the grease, then replace the grease gasket and gear. Hope this helps
Posted on Jan 26, 2013
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Posted on Jan 02, 2017
SOURCE: KSM5PS won't turn under load
Hi. Remove the top cover and look for the plastic transmission housing, it's toward the front of the machine. Look for cracks in this housing. If the housing is cracked, remove it and look for further damage to the worm gear assembly and the bearings and bearing seats that support them. You'll have to remove some of the grease to inspect the parts. If you're lucky, only the trans. housing will need replacement. If, like me, you're not so lucky, you may have to replace the housing, wormgear assembly, bearings and re-work the bearing seats so that the new bearings fit properly. Although Kitchenaid advertises that their mixers can easily handle bread dough, the truth is...They can't. This scenario happened to me and I had to replace all of the above. Be prepared to wait a month or more before your parts arrive. Specify that you want the METAL trans. housing. I'm still waiting (6 wks.), for a single bearing. If this solution works for you, please rate my solution. Good Luck! ricardok45
Posted on Jan 01, 2009
SOURCE: KitchenAid 600, Stand Mixer -
Hi. Stop using your mixer. If your mixer is still covered by warranty, call Kitchenaid Customer Service, they are very good with warranty repairs.
If your mixer is out of warranty, remove the silver band that surrounds the top of mixer. Remove the top cover. At the front of the mixer, locate the transmission housing which is now exposed. Examine this housing carefully for cracks. If you find cracks anywhere in this housing, you have found the under-engineered plastic transmission housing. Kitchenaid's replacement housing is made of metal. Your plastic housing has no business being in a mixer that is marketed as being able to mix bread dough. It cannot!
If you're confident that you can make the repairs yourself, go to the Kitchenaid website and download the parts drawings. Remove the Trans. housing, remove the worm gear shaft assembly which is driven by the motor.. Remove and save as much grease as necessary to thoroughly inspect the worm gear. Inspect the worm shaft bearings. Look for cracks, or missing pieces on the bearings. Look for crunched cogs on all gears. Be prepared to wait at least a month for your parts to arrive after you order them. The replacement grease should be Shell Darina 2, or Chevron FM ALC EP 2.
If you're not confident about repairing this yourself, call Kitchenaid and determine the nearest "approved" repair shop.
You may be able to pressure Kitchenaid to pay for the damaged parts in your mixer. They are still installing these plastic Trans. housing on new mixers. Insist on a metal cover when replacing. Apparently, Kitchenaid feels no shame in their manufacturing process, and will not issue a recall notice for these housings. They are substandard at best.
If you found this solution helpful, please rate it. Good luck! ricardok45.
Posted on Feb 13, 2009
The Professional 600 has a metal gear housing with a metal gearing. Because of this, the Professional 600 will generally run louder than other stand mixers that may have a nylon/metal mesh gearing.
How long is the bread dough being mixed for? Kitchenaid stand mixers must be used on speed 2 for bread doughs, using the spiral shaped dough hook, and mixing for no longer than 7 minutes.
If the flat beater is getting caught on the bottom of the bowl, pleasure assure the bowl is being seated correctly. You will place the bowl on the mixer arms on the left and right hand side. You will also want to take your fingers along the back of the bowl, where it butts up against the base of the mixer, and press downward. You will hear an audible click as the bowl falls into a spring latch and allows the bowl to sit flush and secure. If this is not being done, the flat beater may strike the bottom of the bowl.
If this was not the cause of the problem, please consult your Use and Care Guide about the beater to bowl adjustment. This is an easy adjustment made with a flat head screwdriver that can quickly correct the problem of a flat beater hitting the bottom of the bowl.
Posted on Jul 08, 2009
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