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Gateway MX6960 stuck on "Press F11 to start Recovery"

System cannot boot into Windows XP. If I try to run the recovery, it goes through the motions...and when "recovery Successful" is displayed I am prompted to restart, it reboots to "Press F11 to start Recovery" again. In Bios, the HDD is detected, and I can hear it actually spinning up. Trying to boot from an XP installation disk, and I get a "hard drive not detected error".

I have read that maybe I need to install new SATA driver???? where can I get one, and how do you install it without a floppy and without being able to run windows??

Posted by on

  • breitfeller5 Jan 22, 2009

    I pressed F6 during boot from XP CD as directed. This got me to the "Windows XP Setup" welcome screen. I pressed to begin setup, but I get the error "Setup did not find any hard disk drives installed on your computer. Press F# to quit.



    Is the set up boot you mention the same as the cd setup ??

  • Cyndy
    Cyndy Dec 14, 2013

    I have not even gotten far enough to be directed to push any buttons

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  • 2,559 Answers

SATA drivers are on the xp disk,you just hit F6 during the install,when it ask you to.

Setup boot can be downloaded from here Just scroll down to the xp section and download to your desk top.Make sure you have 4- 6 floppies ready.once downloaded to the desktop,double click and follow the instruction.

Please take time to rate this fixya solution.

Posted on Jan 22, 2009

  • Randy Hough
    Randy Hough Jan 22, 2009

    No,They have the boot up tools to load drivers and check the hard drive and a few other tools.



    Also,Is this by chance a Vista downgrade?

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2 Suggested Answers

onyeredson
  • 404 Answers

SOURCE: Gateway MX6960 stuck on "Press F11 to start Recovery"

Hi!
Excellent description of your problem, I am not familiar with sata drives much although I'm using one in this system I've just built, still an ide guy.
Anyway I presume you just want to install Xp and start afresh? as this is a refurbed machine?
I've never come across F11 before and have installed Xp on many systems.
Perhaps the operating system install files are corrupt?
Try removing the hard drive and make sure it is firmly secured in its caddy. Look for clip damage too as I've broken a tag off this Sata lead, replaced as wasn't secure enough for my liking.
When you start do you cold boot with Xp cd in drive press any key to boot from cd and allow Windows to load all necessary files for full installation.
If this is so and you still get the F11 after system re-booting 3 or more times during install I would be either looking a trying another o/s or hopefully not a machine fault?
I trust this is of assistance? please remember to rate my effort!
Paul 'W'
Onyer~EDson(:0) {#><U.K.

Posted on Jan 22, 2009

6ya6ya
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Posted on Jan 02, 2017

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1 Answer

Can I dl or burn to disc the factory reset for my gateway nv5105u laptop? I have lost that CD


If you have lost the CD you can try to do a factory reset from the recovery partition. Make sure you haven't formatted or deleted any partition in the computer since your purchase.

Using the Recovery Partition to perform Recovery.



First turn off your computer
Turn on the system and keep tapping the F11 key
system will boot into recovery partition. Follow the instructions below:


  1. Boot into Gateway System Recovery - Press F11 to Start Recovery.
  2. On the System Recovery Menu screen, press the ALT+D keys.
  3. At the command prompt, type: D: and then press ENTER.
  4. At the D:\ prompt, type: CD Windows\i386 and then press ENTER.
  5. At the C:\Windows\I386 prompt, type: dir filename.* and then press ENTER.
  6. Verify if the file name has an underscore ( _ ) in the extension. Example: appwiz.cp_. If the file has an underscore, it has to be expanded. If it does not have an underscore, the file can be copied without expansion.
  7. If file has an underscore, expand the file to the destination. At the command prompt, type: Expand filename.**_ C:\Destination. Example: Expand appwiz.cp_ C:\Windows\System32
  8. If file does not have an underscore, copy the file to the destination. At the command prompt, type: Copy filename C:\Destination. Example: Copy atmadm C:\Windows\System32
  9. At the command prompt, type: Exit.
  10. Once back at the menu, click Quit. The computer restarts.
It should be reset to Factory settings.

IF YOU DO NOT HAVE ANY RECOVERY PARTITION OR HAVE DELETED THE PARTITION THEN PLEASE REVERT SO THAT I CAN HELP YOU TO GET A RECOVERY DISC.

Thank you for using Fixya..!!

Aug 05, 2012 | Gateway nv5105u Notebook

1 Answer

Boots up but goes to the xp screen and then shuts down and restarts. what do i do?


You will need your XP CD to run a Repair install.

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.
2. When you see the "Welcome To Setup" screen, you will need to press enter to setup Windows XP.
3. To setup Windows XP now and Repair Install, press ENTER. DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R".
4. Accept the License Agreement and Windows will search for existing Windows installations.
5. Select the XP installation you want to repair from the list and press R to start the repair. If Repair is not one of the options, END setup. After the reboot read the fix at the end of this post.
6. Setup will copy the necessary files to the hard drive and reboot. Do not press any key to boot from CD when the message appears. Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.


If you don't have an option to repair, try this:

1. Boot with XP CD.
2. Press R to load the Recovery Console.
3. Login to the Recovery Console using your Admin password if needed.
4. Type bootcfg
5. This should fix any boot.ini errors causing setup not to see the XP installation.
6. Try the repair install again.

If the Repair is still not an option, try the following:

1. Boot with XP CD.
2. Press R to load the Recovery Console.
3. Login to the Recovery Console using your Admin password if needed.
4. If the CD letter is K: give these commands

* copy K:\i386\ntldr C:\
* copy K:\i386\ntdetect.com C:\

While still in the Recovery Console, try this as well:

1. Type: attrib -h -r -s C:\boot.ini del C:\boot.ini
2. Type: BootCfg /Rebuild
3. Now Restart and try the Repair Install again.

Feb 23, 2011 | Gateway 704GE PC Desktop

1 Answer

Having a problem with my gateway comp. using


  1. Boot to your XP CD, enter Recovery Console and run the command CHKDSK /R and see if that resolves
  2. Run diagnostics on the HDD, it may be failing, replace HDD if diags fail
  3. In-Place (Repair) reinstall of WIndows http://windows.microsoft.com/en-us/windows/help/install-reinstall-uninstall

Jan 25, 2010 | Microsoft Windows XP Media Center Edition...

1 Answer

Gateway computer - cannot boot up--


At boot up press F2 and enter BIOS. Here check if your HDD is recognized. If yes Ten your Windows is corrupted and needs to be reinstalled. How to install and save your data follow the link below:
Crashed Windows : No Problem
If the HDD is not being recognized then run Auto Detect to recognize the HDD. If it works fine, if not then the HDD may need a change.

Jan 25, 2010 | Computers & Internet

1 Answer

Press f11 to start recovery doesn't work


do you have a recovery cd or a copy of windows xp, try pressing f12 to get to a boot menu or f8, to get to a safe boot option or a last previes known good option, or some thing like this. press these options on off on off just before it goes to load the windows. try that hope it helps

Nov 30, 2009 | Cameras

1 Answer

I'm looking for recovery disks for a gateway MX6450 my hard drive crashed.


The system recovery process for your computer is stored on your hard drive. As long as you are trying to reload your hard drive, not replacing it then you can access and run the recovery application without going into windows.

The access the system recovery without going in to window:
Power your computer off.
Disconnect all external devices including printers and pc-cards (external mouse and keyboard can be attached)
Power you system on and watch very carefully for a message that says 'Press F11 to start system recovery'
Press F11 as soon as you see this message.
From her you can go through the recovery process.

Nov 14, 2009 | Gateway Computers & Internet

1 Answer

I have a hp nc6000 with xp professional and I need to recover it but don't have the software. I tried f10 and f11 at startup but I only get bios with f10, f11 nothing. I have recovery software for xp home...


press F8 for get the option to boot with last good known options it will boot your notebook with last setting which was working fine.... or select safe mode..... if its not working you can Windows xp boot able cd for run the recovery console..... for details in recovery console goes through below link.....

http://support.microsoft.com/kb/314058

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Computer began to intermittentally give error message quit workin


A noisy hard drive is never a good sign. It sounds as if the drive is failing or has failed. You didn't say what operating system you have, but let's try....

You can try the following but it may not yield much. If, after these steps, the PC does start up, try to copy as much critical information as you can to either CDs, DVDs, flash drives or whatever you have.

Start the PC
During the boot, you should see a message to press the F2 key to enter setup - press the key when you see this. You key might be different, but press the one it says to press.

When you get into setup, find and change the boot sequence so that your CD-Rom looks first for an operating system

Insert your backup operating system disk - I hope you have that.

If you are not comfortable working with your PC at this level, it's usually best to take it to a repair shop. The advantage here is that even if they can't get the PC to run, many shops can still recover at least part of your data unless the drive is really destroyed.

The disadvantage is the cost - which can vary widely.

Now see the directions below:

Running Recovery Console without installing it If you cannot start your computer, you can run the Recovery Console from the Microsoft Windows XP/2000 startup disks or the Windows XP/2000 CD-ROM.
To run the Recovery Console from the Windows XP startup disks or the Windows XP CD-ROM, use the following steps:
  1. Insert the Windows XP startup disk into the floppy disk drive, or insert the Windows XP CD-ROM into the CD-ROM drive, and then restart the computer.
  2. Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted to do so.
  3. When you're prompted to press F6 for mass storage devices - press F10 instead. This will automatically start the Recovery Console.
  4. Alternatively, when the "Welcome to Setup" screen appears, press R to start the Recovery Console.
  5. If you have a dual-boot or multiple-boot computer, choose the installation that you need to access from the Recovery Console.
  6. When you are prompted to do so, type the Administrator password. If the administrator password is blank, just press ENTER.
  7. At the command prompt, type the appropriate commands to diagnose and repair your Windows XP installation.

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1 Answer

Stuck in "Press F11 to start Recovery"


I woud contact Gateway and ask. It can be many problems. Did you have this laptop every working before or did you just buy it used. The HD may be locked.

Jan 22, 2009 | Gateway MX6960 Notebook

2 Answers

Gateway MX6960 stuck on "Press F11 to start Recovery"


Do not press restart and see what happens and also Sata drivers are available from Most drivers I get are on the web site driverguide.com but you need to register and it is free

Jan 22, 2009 | Gateway MX6960 Notebook

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