Question about Microsoft Windows XP Professional

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Unable to log on as requesting password

Just had computer fixed and cleaned - now asking for microsoft password - engineer did not put password onto PC.. also taking 40 mins to boot up. neither keyboard or mouse light up until password requested.

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  • Katrina Miller
    Katrina Miller Jan 11, 2013

    many thanks - taking pc back to pc tech..

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  • Contributor
  • 19 Answers

Sound like the bios password advanced menu may have been activated if your pc went to repair and you got it back maybe the pc tech left the advanced menus enabled, you should contact the people who repaired it even though they didn't put a password they may be able to bypass disable the Microsoft password menu stage upon boot up

Posted on Jan 11, 2013

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Posted on Jan 02, 2017

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Alex_Woods01
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SOURCE: Unable to start in Safe Mode with Command Prompt in XP Media Center 2005

Hi there. My name is Alex and I am here to help solve this problem

Depending if the BIOS has legacy USB support for keyboard and mouse enabled, you should be able to run safe mode by pressing F8 before the computer boots into windows. I would not recommend going into the BIOS if you do not have much knowledge to the computer as one wrong configuration could cause some behaviour problems or even damage to the pc's components

I recommend connecting a keyboard and mouse that have cable and the PS/2 connectors (purple and green) which can be found at back of the computer at the top. Then restart your computer, hold down F8 and you will be able to run safe mode. The mouse and keyboard will then work

Keep both the keyboard and mouse plugged in and boot windows. When you get into windows, plug in the USB keyboard and mouse into a USB slot and wait whilst it detects it. After a couple of minutes you should be able to use your USB mouse and keyboard and take out the PS/2 keyboard and mouse

I hope this has helped. Please let me know if you have any questions or need further assistance.

Posted on Oct 10, 2008

  • 164 Answers

SOURCE: after pc repair my pc doesnt recognise my

You need to download the drivers for them. Google- drivers for microsoft. From there do some research on the mouse and keyboard brand and the operating system you are using.

Posted on Sep 18, 2009

  • 155 Answers

SOURCE: During repair it hangs and requests for the file

hi,
Go to this link and get the solution:

http://www.file.net/process/hdashcut.exe.html

u should read this artical also:
http://support.microsoft.com/kb/888111

Posted on Sep 23, 2009

richard191
  • 691 Answers

SOURCE: no keyboard or mouse for Vista clean install

can you click next as you can change this later

Posted on Dec 20, 2009

  • 25 Answers

SOURCE: I HAVE A COMPUTER THAT HAVE CURASED ALL THE APPLICATION PROGRAMME

My friends uses to download from herehttp://thepiratebay.org/torrent/4373271/Microsoft_Office_2007_(Completely_Free_Courtesy_Of_M_)
Its bad and i would advice you u should not. Buy one

Posted on Feb 18, 2010

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