Question about Dell W5001C 50 in. Plasma HDTV

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DELL LCD TV locked up w/screen message "main menu locked"

I hav DELL LCD TV Display Modle #W2306C . w/screen message that says "main menu locked" . I have misplaced my remote... the side panel button don't work except the "on-off" ... is there a master RESET button some where??? HELP!!!

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  • Anonymous Mar 12, 2014

    Remote not working and side panel locked, how do I switch to source or unlock panel?

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Without a remote and disabled keypad keys, the only other option, is to open the unit up a physically RESET the TV. remove the cables from the power board. i believe it has a phillips head screw. careful when you separate the rear cover from the front cover. there is a board screwed in the lower right corner, there is a connecter and a ground cable screwed to the rear cover. take your time prying on the rear cover. once you separated the two pieces, look for the light yellow board with your AC power source. Unplug it for 30 minutes and repeat the process. while your at it, also look down to the lower left side of the monitor. u should be able to see the keypad. press each button, while pressing, look to see if the button is pressing against the circuit board. it may be loose, try this test, u just may be able to fix your keyboard as well. hope this works out.

Posted on Jan 30, 2009

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Posted on Jan 02, 2017

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1 Answer

Osd is saying the main menu is locked how do i unlock


Win Tyler,
Information on resolving your locked screen on your LCD is listed below.
In the TV Menu Settings menu you can
select TV Button lock to lock the TV
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You can download and view the online users manual from the link below.
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Thank You,
Dell-Jesse L
Dell Social Media and Communities

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