Question about HP LaserJet 2840 All-In-One Printer
I have had a paper jam in my HP2840. I have removed the fuser, drum and checked everywhere I can find along the paper path. I cannot find the paper (which was very thin W-2s). I no longer have the paper jam error code, but the print quality is really bad (smudging, etc). I never found the paper. Is there anything else I can take apart? Has my fuser or something else been damaged?
If the toner wipes off the printed pages, then the fuser is the problem....not hot enough or enough pressure to heat the toner to the paper. I would try to reseat the fuser...make sure it is making good electrical contact. I have also seen the paper actually wrap around the fuser roll, which would cause the same symptoms...be careful removing the paper if that has happened...the fuser roll can be easily damaged !
Posted on Jan 22, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 17, 2013 | Office Equipment & Supplies
Jun 07, 2012 | Office Equipment & Supplies
Jun 17, 2011 | Xerox WorkCentre 4150 Black and White...
Jun 09, 2011 | HP LaserJet 4350 Printer
Jan 04, 2011 | HP LaserJet 4 plus Printer
Nov 26, 2010 | HP LaserJet P3005 Printer
Aug 31, 2009 | HP Office Equipment & Supplies
Apr 03, 2009 | Xerox WorkCentre XD100 All-In-One Laser...
Make sure that the printer is turned off.
Open the printer cover by pressing the latch on the left side of the printer and lifting the cover up all the way.
Warning: Opening the printer cover exposes the fuser, which is marked CAUTION Hot Surface Avoid Contact. Be careful not to touch the fuser. If the printer has been in use, the fuser may be very hot.
1. CAUTION Hot Surface Avoid Contact
Remove the developer cartridge.
Caution: When removing the developer cartridge, never touch the developing roller under the flap; otherwise, print quality may decline.
Remove the photoconductor unit.
Caution: Never touch the photoconductor unit's light-sensitive drum; otherwise, print quality may decline.
Remove the paper from the paper path.
Note: If paper is jammed at the fuser, grasp the bottom of the paper and pull it out.
Reinstall the photoconductor unit, and then the developer cartridge.
Close the printer cover.
Tap the edges of the stack of paper on a flat surface and carefully reload it into the MP tray. (Do not reload curled or wrinkled sheets.)
Printing automatically restarts from the page that jammed. If the Paper light stays on after removing all jammed paper, open and close the printer cover to clear the error.
Oct 16, 2007 | Lexmark X7170 All-In-One InkJet Printer
198 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: