Question about Sony DW-Q28A (DW28Q) DVD±RW Dual Layer Burner

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My DVD drive reads only Dvd's but doesnot read and CD's?

When i insert a Cd and close the drive,the drive doesn't show any sign of reading the CD.But when i insert a DVD it works fine.....

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Re: My DVD drive reads only Dvd's but doesnot read and...

Two lasers - one for CD one for DVD CD one possibly dirty - so get and run a lazer cleaning disc set and run it or laser burnout -new drive

Posted on Jul 05, 2007

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My SONY CD-RW CRX320EE reads CDs but it doesnot read dvds correctly and it doest write on Cd when i want to make cd ,it makes it but the cd doesnot open. the dvds donot open but somtimes open. please help...

make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or
your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd/dvd burner then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you can you can update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
hope this helps
if this does not fix the problem it might be a registry problem

Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders







This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

hope this helps

Jan 07, 2011 | Sony CRX320EE CD-RW/DVD-ROM Combo Drive

1 Answer

I put in a blank cd and I cannot burn it because in my computer it shows that there is no cd inserted

Here you go...I hope this works for you....
CD/DVD Is Not Recognized
spacer.gif spacer.gif spacer.gif spacer.gif Many times, after inserting a disc into the CD or DVD drive, the disc is not recognized by that drive. CD-read and DVD-read issues can be caused by many sources. Perform the procedures presented in this General Computer Advice article when troubleshooting CD-read and DVD-read issues.

Begin with the first procedure and continue through the list. Try using the CD or DVD after each procedure is completed. For any procedure that requires changing current system settings, record the original settings before completing the procedure.
  1. Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
  2. For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will haveDVD printed on the front of the drive. For programs on DVD, consider the following:
  • DVD drives can read both DVD's and CD's.
  • CD-ROM drives can read only CD's.
  1. If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
  2. If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
  3. Clean the CD/DVD in the following manner:
  1. Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
  2. Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
  3. Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
  1. Try to use a different CD or DVD in the drive to see if that disc can be read.
  2. If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.

Apr 01, 2010 | LG GSA-H55N DVD-RAM Burner

2 Answers

Laptop Optiarc DVD RW AD 7530 B is not reading CD or DVD media. 1.DVD icon displayed in My Computer. 2.When I insert DVD or Cd in the drive,Green light flashes and tries to read the nedia and goes off...

Laptop Optiarc DVD RW AD 7530 B is not reading CD or DVD media.

1.DVD icon displayed in My Computer.
2.When I insert DVD or Cd in the drive,Green light flashes and tries to read the nedia and goes off within few seconds.
3.DVD drive in My Computer when clicked shows empty folder
4.Uninstalled DVD drivers in Device Manager and let windows find it on reboot
5.Issue still persists.
6.Right now external DVD RW works perfect.

Please help

Oct 29, 2009 | Sony NEC Optiarc AD-7530B 8x DVD?±RW DL...

1 Answer

Can't read CD but can read DVD

This is not uncommon. I have seen it often. It is a sign that the unit is about to fail, and needs to be replaced.

I don't know where you are, but around where I live, these dual layer DVD RW drives retail for less than 30 dollars. They usually come with software and are not difficult to install.

Beware of ESD, however, whenever you are working on the inside of a pc. ESD (electo static discharge) can destroy the insides of your machine without you knowing it until it's too late.

good luck

May 20, 2009 | Sony (DWQ30AB2) DVD RW Dual Layer Burner

2 Answers

NEW gcc-h23n will not read anything

If not reading DVD is a pattern (it won;t read ANY DVD, no matter if it's a burned one or an original movie) then the lens is dead. I'm afraid you'll have to go get a new one (new drives are very cheap, usually around 25-30$)

Apr 30, 2009 | LG (GCC-H23NB) CD-RW/DVD-ROM Combo Drive

3 Answers

My lg GSA-H55N dvd writer is not playing Cds but plays Dvds fine

Try and find the latest drivers for your drive.
Hope this helps! :)

Nov 23, 2008 | LG GSA-H55N DVD-RAM Burner

5 Answers

Combo drive not reading DVD

my combo drive also not reading dvd :(

Dec 23, 2007 | LG GCC4522B CD-RW/DVD-ROM Combo Drive

1 Answer

Combo drive CD not reading, but DVD ok

it may have dual laser and one that reads cd's is faulty, but try uninstalling the dvd drive first then re installing it to see if it cures it, if not the drive will need replacing. Go to my computer>properties>hardware>device manager and look down the list for your cd/dvd drives and click the '+' sign then highlight your dvd drive and right click to delete. Restart the pc and windows will find the drive again automatically and install the drivers

Mar 30, 2007 | Samsung TS-H492A/RSWN CD-RW/DVD-ROM...

1 Answer

Reads all but DVD-Help PLEASE

When you say it won?t read are you trying to play commercial DVD movies or read DVD data disks? If you're trying to play movies then you need a couple of things the first being some type of player program. Real player works as does Windows media player but usually DVD drives come with a striped down version of PowerDVD or WinDVD. If you in fact have a player installed and when a DVD is inserted in your drive it doesn't play it may not be configured to automatically play DVDs. Try opening your player program and trying to manually play your DVD. Let us know if you have any success or if you need more assisted. If you do let us know what player program and operating system you have and any error messages that may appear.

Jan 01, 2007 | LG GCC 4320B CD-RW/DVD-ROM Burner

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