Question about Sony DW-Q28A (DW28Q) DVD±RW Dual Layer Burner

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My DVD drive reads only Dvd's but doesnot read and CD's?

When i insert a Cd and close the drive,the drive doesn't show any sign of reading the CD.But when i insert a DVD it works fine.....

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Two lasers - one for CD one for DVD CD one possibly dirty - so get and run a lazer cleaning disc set and run it or laser burnout -new drive

Posted on Jul 05, 2007

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Posted on Jan 02, 2017

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Toshiba satellite l505-s6946 not reading disks


Clean the cd/dvd with a laser lens cleaning kit. If that doesn't fix it then the cd/dvd drive will need to be replaced.

Jun 30, 2012 | Toshiba Computers & Internet

1 Answer

My computer does not read the cd rom drive in fact when I inserted a usb Flash drive the icon in My Computer displayed the Drive G icon??!!! and when I tried to open it says insert disc? I use Windows xp...


1.Click on Start.
2.In Start Search or Run type devmgmt.msc and then hit enter.
3.This would open the Device Manager Window.
4.Now locate something which reads as Cd/DVD , there would be a + sign next to it,
5.Click on the +Sign next to it and down below locate the driver responsible for the funtioning of the cd & dvd.
6.Now right click on the driver and then click on Uninstall.
7.Now locate an option right at the top which reads as ACTIONS.
8.Click on Actions and then click on Scan for Hardware Changes.
9.Close the Device Maneger Window.
10.Click on Start and in Start Search type Regedit and then click Enter.
11.This would open the Registry Editor Window.
12.Locate an option which reads as HKEY_LOCAL_MACHINE
13.Click on the +Sign next to it.
14.Now locate another option which reads as SYSTEM.
15.Click on the +Sign next to SYSTEM.
16.Now Locate another option which reads as Current Control Set.
17.Click on the +Sign next to it.
18.Now locate another option which reads as CONTROL.
19.Click on the +Sign next to it.
20.Locate an option reading as CLASS.
21.Click on the +Sign next to it.
22.Now we would find a lot of keys..
23.Locate a key which reads as 4D36E965
24.Click on the Key and then look right at the right top corner of the screen and locate Upper Filters and Lower Filters.
25.Right click on Upper Filter and then click on Delete.
26.Do the same if you get Lower Filters as well.
27.CLose the registry and restart the computer to check rthe funtionality of the Drive.
I am sharing a screenshot of how filters look in registry..
http://filedb.experts-exchange.com/incoming/2008/06_w26/35425/Regedit-DVD.JPG
Hope this works.
Regards
Ken

May 14, 2010 | Computers & Internet

1 Answer

I put in a blank cd and I cannot burn it because in my computer it shows that there is no cd inserted


Here you go...I hope this works for you....
CD/DVD Is Not Recognized
spacer.gif spacer.gif spacer.gif spacer.gif Many times, after inserting a disc into the CD or DVD drive, the disc is not recognized by that drive. CD-read and DVD-read issues can be caused by many sources. Perform the procedures presented in this General Computer Advice article when troubleshooting CD-read and DVD-read issues.

Begin with the first procedure and continue through the list. Try using the CD or DVD after each procedure is completed. For any procedure that requires changing current system settings, record the original settings before completing the procedure.
  1. Verify that the correct disc (CD/DVD) is used when prompted to insert the disc.
  2. For programs on DVD, verify that the drive containing the DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will haveDVD printed on the front of the drive. For programs on DVD, consider the following:
  • DVD drives can read both DVD's and CD's.
  • CD-ROM drives can read only CD's.
  1. If multiple disc drives (e.g., CD-ROM and CD-RW, or DVD and DVD-RW, or CD-ROM and DVD-RW, etc.) exist on the computer that can read the disc (refer to the items under Step 2), insert the CD or DVD into the other drive and try the program again.
  2. If you are attempting to install a program and the installation does not begin after inserting the CD/DVD into the proper drive, refer to the program's instructions for the installation procedure.
  3. Clean the CD/DVD in the following manner:
  1. Place a small amount of nonabrasive liquid soap on the shiny side of the CD/DVD.
  2. Using your fingertips and warm water, gently rub the soap on the CD/DVD in a circular motion.
  3. Rinse the CD/DVD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. (Do not use paper towels or tissue paper.)
  1. Try to use a different CD or DVD in the drive to see if that disc can be read.
  2. If possible, insert the problem CD or DVD into the DVD or CD drive of another computer to see if the issue persists.

Apr 01, 2010 | LG GSA-H55N DVD-RAM Burner

1 Answer

My lenovo Y410 doesnot read any burny cd/dvd


hi! just a tip hope it would work! try to delete the upper and lower filters.
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
* HKEY_LOCAL_MACHINE
* SYSTEM
* CurrentControlSet
* Control
* Class
* {4D36E965-E325-11CE-
BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
* UpperFilters
* LowerFilters
* UpperFilters.bak
* LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
hope this helps!!!! goodluck!

Mar 28, 2010 | Toshiba Style Bay DVD-RAM Drive Kit...

2 Answers

Laptop Optiarc DVD RW AD 7530 B is not reading CD or DVD media. 1.DVD icon displayed in My Computer. 2.When I insert DVD or Cd in the drive,Green light flashes and tries to read the nedia and goes off...


Laptop Optiarc DVD RW AD 7530 B is not reading CD or DVD media.

1.DVD icon displayed in My Computer.
2.When I insert DVD or Cd in the drive,Green light flashes and tries to read the nedia and goes off within few seconds.
3.DVD drive in My Computer when clicked shows empty folder
4.Uninstalled DVD drivers in Device Manager and let windows find it on reboot
5.Issue still persists.
6.Right now external DVD RW works perfect.

Please help

Oct 29, 2009 | Sony NEC Optiarc AD-7530B 8x DVD?±RW DL...

1 Answer

CD DVD drives


try antoher cd-rom to see whether it's the optical drive or the pc>>>

May 25, 2009 | Tablets & eReaders

1 Answer

Can't read CD but can read DVD


This is not uncommon. I have seen it often. It is a sign that the unit is about to fail, and needs to be replaced.

I don't know where you are, but around where I live, these dual layer DVD RW drives retail for less than 30 dollars. They usually come with software and are not difficult to install.

Beware of ESD, however, whenever you are working on the inside of a pc. ESD (electo static discharge) can destroy the insides of your machine without you knowing it until it's too late.

good luck
tony

May 20, 2009 | Sony (DWQ30AB2) DVD RW Dual Layer Burner

3 Answers

My lg GSA-H55N dvd writer is not playing Cds but plays Dvds fine


Try and find the latest drivers for your drive.
Hope this helps! :)

Nov 23, 2008 | LG GSA-H55N DVD-RAM Burner

1 Answer

Dvd player


Try using a head cleaner cd/dvd to see if that solves the problem. Failing to read a dvd but being ok with cds is norm a sign of drive startin to die. Dvds are harder for it to read due to smaller track width.

Jan 25, 2008 | Computers & Internet

5 Answers

Combo drive not reading DVD


my combo drive also not reading dvd :(

Dec 23, 2007 | LG GCC4522B CD-RW/DVD-ROM Combo Drive

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