Question about Washing Machines
A service technician practically rebuilt this machine from the ground up about one year ago. The drum bearing had seized and it wouldn't run. Ever since then, the lock mechanism has felt and sounded somehow less secure. The door didn't close as far (as though the boot were binding against it) and the door didn't feel "closed" (i.e., it would open with less effort than previously) until the latch relay threw shut. Apart from that, it has run flawlessly until now.
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Posted on Jan 02, 2017
1. Unplug the power cord from the outlet.
2. Remove the front lower kick panel.
3. Reach up along the inside of the front panel and locate the bottom of the door latch assembly.
4. Located on the bottom of the door latch assembly is a tear-drop shaped tab.
5. Gently pull the tab down about quarter inch or until a click is heard.
6. The door may now be opened.
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Posted on Apr 11, 2009
The "Fdl" error code indicates a problem with the door latch assembly. The clicking sound you hear is the door latch attempting to latch. If it fails to latch, the wash cycle will not start and the error code and audible beep will occur. There should be a tech sheet inside the washer. It's usually located behind the bottom panel under the door, or along the inside of the casing on either the left or right hand side. The tech sheet will have a list of error codes, procedures on how to perform diagnostics, and troubleshooting hints. It's strongly recommended that you leave the tech sheet inside the washer, so you don't lose it.
Repairclinic.com carries the door latch for about $50 and is listed as item number 1094190.
Searspartsdirect carries it for slightly less for about $43 and lists it under the "Door and Latch Parts" as item number 7 (part #8181700).
If you go to my profile and click on "Tips and Tricks" I have a posting there on how to change the door latch on a front loader. It's a very simple repair that any Do-It-Yourselfer can accomplish.
If you can't find the instructions you need, or need further assistance, please post back and let me know. I hope this helps you.
Posted on Jun 27, 2009
1. Remove the lower panel under the door by loosening the three screws
under the bottom edge on the front of the washer. HINT: If you prop up
the front feet of the washer with some small blocks of wood, this will
make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.
Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.
Posted on Aug 01, 2009
Most likely, you're looking at a door lock issue, which you already found, but the next step--as discussed below would the the wiring and control board....
Posted on Jul 16, 2010
1. Unplug washer.
2. Remove the outer portion of the door bellow. This is the gray rubber boot around the door. Feel around the edge of the door bellow where it attaches to the front of the washer. You will find a wire retaining hoop in the seam between the rubber and the front case. Follow this wire hoop to the bottom of the door bellow and you will find a tension spring. Carefully, stretch this spring apart and remove the wire hoop.
3. Pull the rubber bellow from the door facing on the front of the washer being careful not to rip or tear it. Once removed, fold the rubber backwards inside the drum so you can access behind the front panel. DO NOT remove the rubber bellow from the wash tub.
4. The door latch assembly is located behind the front panel of the washer on the right hand side. Locate and remove the three screws on the washer front that hold the door latch assembly in place. The whole assembly should come free from the washer front and be held by a plastic mounting bracket and several wire connectors.
5. Carefully remove the latch assembly from the plastic mounting bracket BEFORE attempting to unplug any wires. It makes it much easier to access if you do.
6. Unplug the wire connectors using care not to break any of the wires. You may want to write them down, but I believe they will only plug into their respective slots.
7. Remove the old door latch and install the new one in the reverse order of the steps I just presented to you. Plug the wires back in first, then place the whole assembly back into the plastic mounting bracket, and then reattach to the front of the washer.
8. Now, when you get the reinstalling the rubber door boot, you may want to get the assistance of a second pair of hands as it can be difficult sometimes to manipulate the wire retainer back into place. Carefully reattach the rubber bellow to the door facing on the front of the washer first.
9. Starting at the top of the door bellow at the 12 o'clock position begin inserting the wire hoop back into the groove. Work your way around with both hands to the 4 and 8 o'clock positions. (This is where you could use those second pair of hands). While holding a slight downward tension on the wire hoop to keep it in place, pull the tension spring apart enough to snap the remaining part of the hoop into place at the bottom. Once you've completed these steps make sure the door closes and latches properly. NEVER slam a door with an electronic latch. They can break easily.
Now plug the washer back in and test operate. NOTE: You can run diagnostics on these washers by referring to the tech sheet provided by the manufacturer. The tech sheet is located behind the lower panel under the door, or along the interior cabinet walls. Included, are instructions on how to run diagnostics and troubleshooting tips associated with the list of fault codes. It is recommended that this tech sheet remain inside the washer to prevent it from being lost.
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Posted on Sep 10, 2010
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