Question about HP (346789-001) CD-RW/DVD-ROM Combo Drive
Posted by Anonymous on
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Posted on Jan 02, 2017
try to follow these steps,
) Close all open programs
2) Click on Start, Run, and type REGEDIT and press Enter
3) Click on the plus signs (+) next to the following folders
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete
6) After deleting the keys, close the Registry Editor
7) Reboot your computer
Posted on Jul 06, 2010
Is the computer still under warranty by HP? If so, exercise the warranty.
Enter BIOS SETUP, and check that the motherboard has detected the CD/DVD drive.
Check that the "power" adapter is securely plugged-in to the drive.
Check that the "data" cable is securely connected to the drive AND to the motherboard.
If all else fails, spend $40 to buy a replacement CD/DVD reader/writer, and responsibly recycle the old drive.
Posted on Aug 02, 2010
SOURCE: My Blu-ray disk/HD dvd recorder
It is possible if you have a hardware problem that you are only able to read a certain type of disk and not the other. The problem could be with the laser. Note usually in multi-format drives they have more than on laser in them. So one of the lasers could be bad. The problem could be with the controller card its self something may have gone out on it. It is also possible that you have a problem with Windows but this is less likely. To confirm this I would try the drive in another computer to see if you have the same problem. If you do then you have a hardware problem.
Let me know if you have any more problems or questions
Posted on Nov 18, 2010
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