Question about HP P2360AA Keyboard/Mouse

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New HP keyboard & Mouse not working

I have a new HP computer plugged in the mouse and keyboard via USBs but neither is responding. The computer pop ups recognised them and the mouse lit up. I can't do anything on my new machine! I have unplugged them, turned the computer off and on but to no avail. I have tried different USB ports I have tried different keyboards and mice but still nothing works.

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  • gadjet420 May 19, 2009

    the tower will not read mouse or keybord? why  an can i fix it by hooking it up to mine from eathernet

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I solved this problem by
1taking off the tower cover

Posted on Jan 26, 2009

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I solved this problem by
1 removing the tower cover
2 taking out the small round lithium battery
3 taking out one of the memory cards
4 starting up, turning off
5 putting it all toghether again
6 presto, the mouse and keyboard works

Posted on Jan 26, 2009

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Posted on Jan 02, 2017

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I replaced my hard drive in my hp pavilion desktop a1520n windows loads and then reads that i will have to register my copy of windows But my keyboard and usb ports dont have power so i cant do a...


A lot depends on where the keyboard and mouse are plugged in. I have seen in the past that the USB in the back works better than the front. Are these the original keyboard and mouse? If not, use the original until after Windows loads the desktop.

Mar 21, 2010 | HP P2360AA Keyboard/Mouse

1 Answer

All in one computer and mouse and keyboard are not responding.


Check your keyboard is working or not by accessing your BIOS by pressing del or Esc or F12 (usually) or whatever your boot up screen says. If your keyboard works there then the problem lies in the operating system.If still your keyboard doesn't respond then replace the keyboard.

only if keyboard work, you can fix mouse opearting system problems.

For windows Vista & 7, expand "Mice & other point devices".right click on Microsoft Ps/2 mouse" select uninstall and restart the system.If your mouse is still working the system will automatically installed the mouse driver.And your mouse will work again.

Otherwise get a new mouse.

Note: Check you have wrongly insert the mouse 7 keyboard port at the back too.

Remember : Green for Mouse
                   Purple blue for keyboard

Dec 22, 2009 | Averatec D1002UHCE-1 All-In-One Intel...

1 Answer

Hi, the CS62U is connected with an HP8750 (win2000) and a MSI WIND NETTOP 120 (win XP home). It works perfectly with the HP desktop but the mouse is not responding anymore.


Try this:
1. Disconnect your HP computer, so that only the MSI Wind is connected.
2. On the keyboard, hit [Numlock]+[-] then press [A] (this will auto-search for the computer that's connected, and connect both keyboard and mouse to that port).

Give XP a minute to detect new hardware. If XP does not detect the mouse, try plugging the mouse into a port directly on your netbook. If XP still does not detect the mouse, it's XP that's not detecting your mouse properly, not the kvm switch. :) If it does detect it, you should be able to then plug it back into your kvm switch and it should work at that point.
Note: if you get stuck with lights flashing on your keyboard, just hit [Esc] on the keyboard. That will reset the KVM switch.
Hope this helps!

Sep 24, 2009 | Altusen Aten CS62U-2 Port USB KVM Switch

2 Answers

How to turn keyboard and mouse on


make sure there is new batteries in both the mouse and keyboard. Also the wireless receiever that connects to the computer is responding as well.

After you get new batteries put in and also have the receiever plugged in. press the caps lock, num lock keys and see if they light up on the receiver. If they light up then things are working, if they don't then bring up the notepad and see if any of the keys show up in notepad when you type and also see if the cursor on the screen moves for your mouse.

Hopefully both of them will work once you change batteries. If both don't work after changing batteries then you'll need to get a new wireless keyboard/mouse kit.





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1 Answer

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u still need the remote that plugs into the wall
if you have it it needs to be nearby like close

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2 Answers

Compaq presario sr2150nx keyboard and mouse wont work


maybe the devices are both defective or you mistakaly plug it to the wrong ps2 port.check its pin.

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1 Answer

Mouse and keyboard aren't working


have you tried downloading a newer driver for your computer? you might have to find drivers for both the mouse and your key board. make sure your numlocks is on for the keyboard to work, and make sure that in your control panel under hardware and sound check their for your mouse connections.

Jan 24, 2009 | Logitech Cordless iTouch Keyboard/Cordless...

1 Answer

Mouse and keyboard freeze after 2 seconds on desktop


Could be the battery on the Motherboard that need to be replaced. Just had the same issue and with a new battery in place everything works just fine

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1 Answer

Microsoft Wireless Mouse and Windows Vista


I'm having pretty much the same problem with my Microsoft Wireless 4000 mouse and my hp-compaq 8510p laptop. If I shut my machine down, or restart, my mouse no longer works. I have to uninstall/reinstall the Intellipoint software. The synaptics touch pad continues to work, but the mouse fails.

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1 Answer

Mouse stops responding randomly


The issue may not necessarily be with the mouse. Are you able to use the keyboard once the mouse freezes? If you not even able to use the keyboard, there is some application installed on your computer or a virus due to which the mouse freezes. If, in case, the keyboard works even though the mouse is stuck, try changing the USB port or try a different mouse. Please revert back with any other observations. Good Luck

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