Question about HP P2360AA Keyboard/Mouse

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New HP keyboard & Mouse not working

I have a new HP computer plugged in the mouse and keyboard via USBs but neither is responding. The computer pop ups recognised them and the mouse lit up. I can't do anything on my new machine! I have unplugged them, turned the computer off and on but to no avail. I have tried different USB ports I have tried different keyboards and mice but still nothing works.

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  • gadjet420 May 19, 2009

    the tower will not read mouse or keybord? why  an can i fix it by hooking it up to mine from eathernet

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I solved this problem by
1taking off the tower cover

Posted on Jan 26, 2009

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I solved this problem by
1 removing the tower cover
2 taking out the small round lithium battery
3 taking out one of the memory cards
4 starting up, turning off
5 putting it all toghether again
6 presto, the mouse and keyboard works

Posted on Jan 26, 2009

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Posted on Jan 02, 2017

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After you get new batteries put in and also have the receiever plugged in. press the caps lock, num lock keys and see if they light up on the receiver. If they light up then things are working, if they don't then bring up the notepad and see if any of the keys show up in notepad when you type and also see if the cursor on the screen moves for your mouse.

Hopefully both of them will work once you change batteries. If both don't work after changing batteries then you'll need to get a new wireless keyboard/mouse kit.





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