Question about Dyson DC35 Handheld Vacuum
Can you wash cyclone assembly
Posted by Anonymous on
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Posted on Jan 02, 2017
My dyson cyclone assembly will not spin when it...
Posted by littleladysc on Jun 18, 2008
I have 2 dyson dc07. The cyclone assembly will not spin when dirt is picked up, but when I change them out the vacuum is fine, so I know it is the cyclone assembly. Any suggestions? Thanks!
I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. Dyson DC07 Bagless Upright Cyclonic Vacuum.
It sounds to me that you may have a clog but when you said you changed them out the vacuum is fine, so a couple of things, if the vacuum is still under a factory warranty of 1 or 2 years the cyclone assm still would be under a factory warranty. If it is over the 1 or 2 years then you would have to replace the cyclone assm but you may want to check with the Dyson Factory Tech Support / customer Service line as per the problem, and they can ship you the part from the factory or to check with your local vacuum cleaner dealer in your area and they may have one in stock or they can order one for you. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions.
Dyson Inc. 600 W. Chicago Suite 275 Chicago, Illinois 60610
Customer Service 1-866-693-9766 email@example.com
http://www.a-1vacuum.com/ 1-800-657-1874 Customer Service
Thanks, Don the Vac Man
Go Ahead. Use Us.
Posted on Jun 18, 2008
It sounds like the same problem I was having. I had loss of suction through he hose then all of the air was coming out through the vent/valve on top of canister. If you are looking at your dyson from the back, look at the bottom. You will see a purple plastic tab on the bottom left. That allows you to remove the plastic u-shaped hose that goes from the hose to the bottom of the dyson. I just removed that and found it was completley blocked. I removed it and the dyson has no loss of suction orair through top valve/vent. I hope this helps. I never post but i'm just excited that I got my dyson working perfectly again.
Posted on Jul 11, 2008
SOURCE: How do I dmantle the Cyclone?
You don't! It is not meant to be dismantled. Just pour water inside it. Then let it dry out thoroughly, say, 3 to 4 days, including the filter.
Posted on May 30, 2009
There is no real solution other than to call Dyson provided still under warranty.
IMHO, DC17 Animal has a flawed design with the sealed canister (at least as purchased in December 2006 purpotedly has been corrected at this time).
The rubber gasket (where you close the bin at the bottom) is so delicate, that even the routine maintenance of emptying the bin can dislodge it (or even crimp it) so that debris (carpet lint, pet hair, etc) enters the cyclone itself eventually clogging it.
After going throught their recommended solution on their web site without fixing the problem, it was a typical customer service experience on calling. But with persistence in explaining their faulty design to them (particularly with regard to the fact that it's caused by routine maintenance), they'll break down and send you a new cylone unit at no charge - from there on out ensure that the thing is sealed after emptying or performing normal maintenance.
Although the original question is somewhat dated, hopefully this will save others some aggravation in dealing with the problem.
A grumpy old guy who simply insists that companies put service/care back into the customer service/care hotlines....
Posted on Oct 02, 2009
Beofre you go to the extent of buying a replacement canister, you can remove the top and using a straightened coat hanger type thing open that bottom lid. Then maybe you can clean the rim and possibly add some silicone spry to loosen things up. Here's how to get inside In this order: 1) Remove the canister 2) remove the three star screws at the top of the canister. It'll take a bit of pressure to pull the top up, there's a rubber seal. When you pull it up there will be a rod running down into the canister, leave it be, just pull up the top high enough to clear out any debris. 3) Use a straightened coat hanger and with a flashlight to guide you, reach down with it and push it into that hole down at the bottom center of the canister. That will pop the lid open. Clean the canister & lid rims, maybe add some silicone. At this point you might as well clean the canister too. OPTIONAL-> ***leave the bottom lid open*** and follow the rest of these steps 4) Put the top back on aligning the screws, when you lower it make sure the bottom of the rod engages with the hole at the bottom center of the canister, this is why you left the bottom lid open. Put the three star screws back in. 4) Turn the canister upside down, lid open, and keeping in mind this is thin plastic, gently tug upwards on the four fins that surround the bottom rubber seal. This part is held in by friction, so work your way around the four fins gently pulling until you work the ring they're connected to free. This will give you access to the inside of the canister. 5) remove the round perforated section by tugging upwards on it, set it aside with the fin part. 6) Take the canister to a laundry tub or large sink and holding it bottom up fill it with hot/warm water. Grasping the center section shake it vigorously and turn it upside down while shaking and a bunch of sh*t will come out. Repeat several times. 7) Dry thoroughly, you might use a hairdryer held to the center tube, but only if you can switch off the heat and use air only. Make sure its 200% dry, water will kill your machine 8) clean and replace the round perforated section 9) replace the fin section, I'd suggest pulling the round rubber part off of the fin part and setting it in place on the canister first, then follow with the plastic fin part. If you don't do it this way the rubber won't seat properly and the bottom lid won't close. 10) Close the lid, replace the canister, and staaaaaart suckin like it's brand new.
Posted on Jan 19, 2010
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