Question about Fisher and Paykel 23 in. DS603H W Built-in Dishwasher

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Tablet falls out & doesn't dissolve especially on fast cycle

New fisher & paykel dishwasher -no model num as didn't recieve manual on delivery. Tablet often coming out before end of cycle -open door at end especially of the fast cycle and find table not dissolved and fallen out of tablet space

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  • 145 Answers

Hi and wlecome...
You should not use anything other than powered dishwasher detergent in these products. They are not designed for tablet-style detergents. The reason is because the dispenser does not "open" during the wash cycle like you would see on a conventional dishwaser. The incoming water pours over the detergent and releases the mixture out the bottom of the dispenser. If you need a user guide, you can get one here: http://fisherpaykelparts.net/index.php?blockitemid=29

Posted on Jan 23, 2009

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Posted on Jan 02, 2017

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Hi Jeanette,

Maybe I misunderstood your question, but the tablet is supposed to come out of the dispenser and fall into the bottom of the dishwasher. It needs to fall into the hot water in the bottom of the washer to dissolve. The dispenser releases the tablet at different points in the cycle depending on which wash cycle is selected. On a shorter cycle it will be released soon after starting. On longer cycles, there is usually a rinse first, so the tablet will be released a little later. There would only be a problem if the tablet wasn't being released, or wasn't dissolving completely.

There are a number of reasons for poor cleaning on the top rack. The most common are the upper spray-arm not spinning, incorrect stacking or overloading. If the upper spray-arm isn't spinning, there may be caused by a blockage in the spray-arm or the water delivery system, but, as the dishwasher is new and it's not happening every time, it's possible that the dishwasher isn't levelled correctly. The spray-arms aren't motorised, they use water pressure to spin, but they wont spin if they aren't balanced, i.e. the dishwasher isn't level.

You can check whether the spray arm/s are spinning by pointing them front-to-back, or left-to-right (so you can remember the position) and allow the dishwasher to run for a few minutes. Then open the door and check the position of the spray arms. They should continue to rotate slowly for a short while after opening the door, but if they're in the same place and static, they're not spinning. I'd suggest repeating this a couple of times to eliminate the possibility of them having stopped in the exact same place you left them.

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