Question about Kenmore 73502 / 73504 / 73509 Bottom Freezer Refrigerator

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Error message and not cooling Kenmore 795-7730

I noticed the food was warm and the motor was not on. The temperature panel had an Err message on one side and a number and letter on the other (don't remember what it was as it is currently temporarily ok). I was advised to unplug it and wait a couple of minutes and then plug it in. This worked but a few hours later it happened again. And then at 2AM I happened to wake up and didn't hear it happily running and it was the same problem. There were 2 very brief power outages two days before but there didn't seem to be a power surge. I think the computer in it has lost its mind. It will run but it does not sound as robust as before. Oh, did I mention the warranty ran out 21 days ago? I hope I don't have a $1500 doorstop. Thank you, Jacquelyn

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Re: Error message and not cooling Kenmore 795-7730

Catriver should be able to help. The solution to my problem was indeed the fusable link but I did not have the dexterity to climb in and get to it...I fervently wish I had. The part took a week to arrive after many frustrating phone calls with conflicting answers. Then they arrived for an appointment I canceled and of course the part arrived half an hour after they left. They said the tech would call me...not. Then they had me scheduled for the next day but had not assigned a tech. Finally it was fixed...except that now the outer bottom edge of the freezer is icing up. BUY THE WARRANTY!! I got to spend $240 for a posthumus warranty. Funny the bill was about $1.50 over the $240.

Posted on Jul 31, 2007

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Re: Error message and not cooling Kenmore 795-7730

Hi Jacquelyn, the second part of that error code is important. Er- F5 freezer sensor malfuntion, Er- r5 refrigerator sensor malfuntion, Er- d5, defrost sensor malfuntion, Er- dH, defrost system malfuntion. So it could be any one of these. The 5 may appear as an S, or vise a versa, that depends on where ever your at. I have been finding the fuseable link in the defrost system on these models open preventing the defrost cycle. This would invlove removing the freezer back panel and removing the sensor and fuse from the evaporator. It's just a plug in. I'm not sure if that is your case but if you post the full error code, one of these nice techs at this sight will give you more insight. Catriver.

Posted on Jul 04, 2007

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We just had the regrigerator installed today. It was cooling and then we put the food back in and shut the doors and the readout now on the display where the temperature is says ER and CF. The water does...

If the unit was just installed you would call for service. Error Code Er CF -The unit will receive signals from the BLDC fan motor in the freezer compartment during normal operation. If more than 65 seconds pass without a signal from the fan motor, an "Er CF" error message will be displayed. The Cooling Motor Error is usually an indication of a faulty fan motor or loose leads. Customer service should be contacted immediately. IF you have any further questions message me back Thanks Rick

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Have a kenmore refrigerator freezer works but not refrigerator

You mean "How to Fix a Kenmore Refrigerator That Is Not Cold But the Freezer Is Good?"

Well this what i say,
Kenmore combination refrigerator and freezers combine the short- and long-term food storage options in a single unit. There are some occasions when the refrigerator compartment might appear to be malfunctioning while the freezer box stays cool. Ruling out these occasions ensures you have done everything you can to correct the problem before calling for a technician if necessary.

1.Verify that the temperature controls for the refrigerator compartment are properly configured. Tap the "^" or "v" buttons beside the refrigerator's LCD temperature display until "38," the ideal temperature, appears. The compartment could have been set too warm. Allow 24 hours for the the appliance to reach 38 degrees Fahrenheit.

2 Check that the refrigerator compartment door closes completely, objects inside the appliance could be holding the door ajar. When cool air is allowed to escape, the internal temperature rises. Cracked, holed or corroded door seals may also raise the refrigerator temperature.

3 Change how you use the refrigerator compartment; storing hot or warm food strains the appliance and causes a rise in internal temperatures. Do not prop open the door or leave it ajar for more than a few seconds at a time for the reasons outlined in Step 2.

4 Contact Kenmore if the refrigerator compartment remains too warm for your food. There may be a problem with the motor or any one of the other parts that regulate the temperature

If this was helpfu.l please let me know.
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Sep 06, 2011 | Kenmore Top Freezer Refrigerator

1 Answer

I have a Kenmore Elite Refrigerator, Model No. 795.77573600. The ice and water dispenser give the error message Er 1F. In searching online it appears that this problem is related to the ice compartment...

This is an error code for the icemaker fan motor.
If the control does not see a signal coming back from the fan motor you will get this error code.
Please see the image below from the service manual that explains the ER IF error code.,wkbwtkdqbqkgrkkxgtqsskgwtqkq,vi/ktfgsrbbdxktrrwffdr/1/1303472/5961857/image18067img-or.jpg

The ER IF code indicates a failure of the icing fan.

You may notice slower ice production but the other fans should be okay.

You can select the ultra ice option and see if the fan toggles on.

The fan or the control is bad.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

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Have Sub zero side by side 561 Why does the temperature control not increase the cooling of the refrigerator? The milk and vegetables are spoiling.

The fresh food compartment is cooled by air being blown from the freezer compartment into the fresh food compartment. Something is restricting that air flow which causes your fresh food compartment to stay warm.

There is a panel, or door if you will, that separates the freezer and fresh food compartments. The freezer temp control determines how much cold air is allowed to escape into the fresh food compartment by opening or closing this panel.

If the panel is restricted from moving (stuck closed, for example), the freezer will get VERY cold while the fresh food compartment will be warm.

Try thoroughly defrosting the refrigerator. Possibly an accumulation of ice is preventing the panel from moving and/or is restricting air flow from the freezer to the fresh food compartment. It's a free fix and may solve your problem altogether.

If that doesn't help, or helps only temporarily, you may have a problem with panel itself or the linkage that connects it to the control mechanism. Unless you're skilled in appliance repair, checking and repairing these components will require the help of a service technician

Hope this was helpful. Good Luck.

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1 Answer

Not cooling but everything seems to be on

remove back panel inside freezer and evaporator pipework will be exposed.
if this is heavily iced up, airflow will be impeded and hence rise in temperature
disconnect from mains and melt ice off carefully with a hairdryer then switch back on
you probably have a fault with the defrost system if this is the case - get back to me

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2 Answers

Error message er if

Hi. Error FF is your Fresh Food Fan. Otherwords, the evaporator fan motor has failed. You should replace the motor and motherboard. You may get by just replacing the motor. Sears doesn't manufacture the refrigerator. They just pay extra to have Kenmore put on it. Its the manufacturer that needs to back their equipment. If you bought it from Lowes, you can't hold Lowes responsible for the ongoing issue. They sell the same refrigerator. Anytime this model refrigerator displays an Error code, unplug it for 5 miniutes and replug it. Sometimes it was a computer misfuction. Good luck! Mack

Dec 28, 2007 | Kenmore 73502 / 73504 / 73509 Bottom...

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Kenmore 106.72102100 Not cooling URGENT!

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Error Message ER FF

The refrigerator has noticed the freezer fan is not responding. Need to replace the fan motor. Also called evaporator fan motor.

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