I have tried several pairs of good batteries and the camera will not turn on. The screen will come on for a second, and the green light comes on. Sometimes it goes right out, sometimes it stays on. The last time I used it, the batteries died right away. The lens didn't even have time to close.
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Hi, Error: TURN THE POWER OFF AND ON AGAIN is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option. Performing a manual power reset Turn off the camera. Remove the battery pack. Press and hold the power button for 30 seconds. Allow the camera to remain without power for 60 seconds. Reinsert the battery pack. Turn on the camera. To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted. If the issue persists, service may be required.
Found this on another web site. Worked for me
Turn the camera on in shooting mode. Turn the mode selector to shutter priority (“Tv”). Use the four-way button on the back to set the shutter speed to 15 seconds. Press the shutter release. Count to seven, then pop open the battery compartment. (I discovered that the camera will beep when you do this.) Wait several seconds, then close the battery compartment. You may need to repeat the above sequence several times to unstick the iris. If that does not accomplish it, you will likely have to send the camera in for repair.
I found a fix that worked for mine.
It was doing the same thing, freezing at the "Flip" screen and would not turn off. I did the remove the batteries deal. It worked once but issue reoccured 2 months later and the battery fix didn't fix it.
What did fix it was...
With the camera off, hold down the Right Arrow button and the trash can button at the same time and turn the camera on.
A few seconds later, I was at the start recording screen!!
1. Please make sure that you're using a fully charged battery. 2. Please try Initializing the Camera. To initialize the Camera. First, press the Menu button on the Camera to display the Menu items. Then, select the SETUP option under the Menu. Then, select the SETUP1 under the SETUP. Then, select the Initialize under the SETUP1 option to Initialize the Camera.
If the issue still persists, then try Power Resetting the Camera. First, turn OFF the Camera. Then, remove the battery pack from the Camera. Then, press and hold the Power switch for 30 seconds. Then, reinsert the battery pack into the Camera and turn ON the Camera.
If the issue still persists after performing the steps provided above service of the Camera is required.
There is no hardware reset on this model. We have many situation on different make digital cameras that uses AA batteries that would not turn on with some other AA batteries due to Amp requirement on the batteries. Which means that some circuit design would work only with rechargable batteries because they have more power due to higher Amp power. So I would try rechargable batteries for the last resort. -James
The Camera is displaying the Turn the power Off and On again message when the Lens in the Camera is stuck or when any internal malfunction happened.
To resolve the issue turn the power off and on several times. If the issue persists, try power resetting the Camera. To power reset the Camera, remove the battery from the Camera.
Press and hold the power button on the Camera for 30 seconds.
Remain the camera without power for 60 seconds and re-insert the battery.
Also try resetting the Camera back to factory default. Press the RESET button located at the lower right corner of the control buttons using a sharp pointed object.
If the issue persists, service may be required.