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Printer continues to say ''Collecting printer status''

Regardless of the document I attempt to print, the printer status window continues to say ''Collecting printer status'', and will not print anything.

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  • JosephineBBB Jan 30, 2009

    I have a CANON Pixma MP160.



    I am getting the message "Collecting printer status." Like the other user, the printer does not print regardless of the document I try to print. The problem started when the error message "Waste ink absorber full" appeared. I got instructions online on how to correct the ink error. It seemed to have cleared, but I still could not print because the "collecting printer status" error came up.



    I now seem to go back and forth between the two error messages.





  • Anonymous Feb 26, 2009

    oh god this message is getting annoying seriosully i need helpit keeps saying collecting printer status..need help pronto!!!!!! please sum 1

  • M6Jani Mar 07, 2009

    I just connected a Lexmark printer to my emachine compjter and it will not print - I get msg that "collecting printer status" can anyone help me. I is propertly connected and scanner is working.Thanks

  • Thomas F. Schneider May 11, 2010

    Have you attempted to reinstall the printer software and driver? 

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  • Master
  • 684 Answers

Uninstall the Printer Drivers and reinstall it this should work.......And for this problem this is the only resolution...........
Good Luck....

Posted on Jan 22, 2009

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Amber light on oki c3300 continues to flash and printer will not print


Here's what the owner's manual has to say:

Error status (Amber, blinking): you cannot continue to use the
printer. Intervention is required to recover from the error. Fatal
errors are irrecoverable and require a service call.

Blinking 1 (2S cycle)
An error has occurred but
printing can continue if you
press the ON LINE or CANCEL
switch.

Blinking 2 (500mS cycle)
An error has occurred. You
need to replace consumables
or remove jammed paper, for
example. The printer then
recovers from the error and
printing becomes possible
again.

Blinking 3 (120mS cycle)
A serious error has occurred.
rebooting or a service call is
required.

The Status Monitor in Windows provides a readable description
of the printer status corresponding to the indications of the
LEDs. In Mac, the printer driver provides status information
once you have sent a document to print. In Windows, if you
have the Status Monitor Preferences set to Pop up on alerts,
this readable message will be presented on screen whenever
an abnormal condition occurs.

There's no further information. Sorry.

Jul 19, 2011 | OKI C3400n Laser Printer

Tip

Samsung SCX-4500W restore wireless printing on cryptic error


For those having trouble wirelessly printing to their Samsung SCX-4500W printer from a Windows computer, I have this "easy" 13-step process that usually fixes my most common printing problem:

The symptom:
You haven't used your printer in a couple of days and have just hit the print button in an application you wish to print a document from. Instead of your printed document gracefully emerging from your printer, a Samsung status window appears on your computer above the task tray, cryptically announcing "The current printer port is not supported for the current printer status". You scratch your head in complete confusion.

The solution:
  1. Go into the room where your printer is. Observe that it has dropped its wifi connection and not reconnected automatically - the blue light indicating wifi is no longer illuminated.
  2. Turn off the printer, wait a few seconds, and turn it back on.
  3. Rebooting always causes a blank page to be ejected - how annoying! Open up the tray and reinsert the blank sheet.
  4. Wait for the blue wifi light to come on.
  5. Return to your computer and open the printer job queue window. Locate your document in this window with "Error" status next to it: right-click on it and select restart so its status changes to "Printing".
  6. After a while, notice the status has changed to "Error - Printing" or "Error - Sent to printer". Since restarting the job was not successful, right-click and select cancel. Press the OK button in the confirmation dialog. You may have to do this a second time before the job clears.
  7. Return to the application you printed from and re-print the document.
  8. Double-click on the blue Samsung "S" icon in the task tray. A window titled Samsung SX-4500W Series will appear in the lower right. Observe the status first says "Please wait..." then show the same cryptic message "The current printer port is not supported for the printer status". Grrrr.
  9. Check if your computer really can access the printer by opening web browser and typing its ip address. For me, it is 192.168.1.70. Alternatively, click the "Printer Setting" button in the window of step 8. Observe that the printer reports it is alive and ready for action. This is good.
  10. Check if any other Samsung software is able to use the printer: Open SmarThru 4 software, select "Scan To", "Folder", then hit "Scan" button. Observe that scanning from the printer works absolutely fine. Close SmarThru. So the problem is just the crappy printer driver.
  11. Close any Samsung windows you have open. Navigate the start menu to Samsung SCX-4500W Series->Maintenance. The installer will run in maintenance mode and find your printer on the network (and show its ip address), as well as an option to use it on "Local Port". Select the printer on network and click Next. Select "Samsung SCX-4500W Series printer driver" to repair and hit Next. The driver will re-install. Click Finish when done.
  12. Return to your application you wish to print from and activate the printing of the document again.
  13. The Samsung status window will once again appear in the lower right proclaiming "The current printer port is not supported for the printer status". Ignore this stupid message and close the window. Go to the room with your printer and with any luck, you will find your printed document waiting for you!

Once you are well practiced at this, and can fully appreciate how useless Samsung's software developers are, you can just do steps 1,2,3,4, 5, 6,11,12, and 13.

on Mar 09, 2011 | Samsung SCX-4500W WiFi Multifunctional +...

3 Answers

My canon has an error b200 and it doesn't print or do anything I command.


Well every advice is the same except a little altered (use a warm cotton swab to clean inside machine and on print head channels) but then it says if possible replace print head but honestly this has become a primitive Machine for turning humans into corpses - buy a new one.

Nov 02, 2010 | Canon PIXMA MP620 All-In-One InkJet...

1 Answer

How to solve 'error S01'?


1. Verify USB cable is connected directly from USB port of printer and the USB port on back of computer. If not, connect directly to both the printer and computer and try to print. If the printer does not print, go to step 3.
2. VERIFY THAT THE BROTHER PRINTER IS SET AS DEFAULT
This is especially important if you use the print icon to print from within applications. If the Brother printer is set as the default printer, it will have a check mark. If it is not set as default:
To set your Brother machine as the default printer, RIGHT CLICK on the Brother printer and select SET AS DEFAULT (PRINTER).
3. VERIFY THAT THE PRINTER STATUS IS READY AND THE PRINT QUEUE IS EMPTY
A. Click on START, RUN
B. Type: CONTROL PRINTERS and click OK.
C. Locate the Brother printer in the list and hover your mouse over the Brother printer icon. Below is an example of what you may see:
Status: Ready (Could also state: USE PRINTER OFFLINE or PAUSED)
Documents: 0 (Could be any number)
D. If there are any documents waiting in the queue, right-click on the Brother printer and select CANCEL ALL DOCUMENTS, depending on your operating system. This should clear the queue.
E. If the status states: USE PRINTER OFFLINE, right-click on the Brother printer and select USE PRINTER ONLINE depending on your operating system. This should set the printer driver ONLINE.
F. If the status states: PAUSED, right-click on the Brother printer and uncheck PAUSE PRINTING. This should allow the printer to resume printing.
G. If the status is ready and no documents are in the queue, attempt to print the Windows test page. If not successful, verify the selected port. If USB is the selected port follow step 4. If USB is not selected,change the port to USB, then attempt to print the Windows test page. If not successful proceed to step 4.
4. Turn the printer OFF.
5. Close any open programs.
6. Click Start, Run, type: control printers
7. Right click Printer, left click Cancel All Documents (if available). Confirm if necessary (click OK).
8. Right click Printer, left click Delete. Confirm if necessary (click OK).
9. Left click File menu, left click Server Properties, left click Driver tab, left click print model name, left click Remove button, click Confirm.
10. Close the Print Server Properties window to return Printers and Faxes window.
11. Check that the USB cable is properly connected at both ends.
12. Turn the printer ON.
13. Wait until printer has ready light or green status, watch the Printers and Faxes window to see if printer is automatically reinstalled.
14.a. If printer was automatically reinstalled, right click Printer icon, left click Properties, left click Print Test Page button. If the printer is not automatically reinstalled, call Brother Customer Service at 1-877-Brother (1-877-276-8437).
b. If printer was not automatically reinstalled, try a new USB cable. Ifthe printer still is unable to print, call Brother Customer Service at1-877-Brother (1-877-276-8437).

Nov 02, 2010 | Brother HL-5270DN Laser Printer

1 Answer

Documents wont print. a box comes up that says collecting printer status, but it never prints


hello,
It looks like you have a connexion error.
Please, turn off the printer and turn it back on, Try to print If it doesn't work, reinstall the printer's software and retry

Jul 29, 2009 | Canon Pixma iP2600 Photo InkJet Printer

1 Answer

Printer won't finish 2-sided document


Uninstall Dell All in One Center. Download the laters drivers form http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=PRN_PHT_964&os=WW1&osl=en&catid=&impid=

it will fix your problem.
remember to choose the correct Operating System.

Jul 17, 2009 | Dell Photo 964 All-In-One InkJet Printer

1 Answer

Printer are not responding


check your usb cable if its ok

Feb 09, 2009 | Canon PIXMA iP1600 Printer

2 Answers

I have (4) documents to print, but it won't print. It says: 4 document(s) pending owner


To cancel a print job in Windows you can use one of the following two methods:

CANCELLING A PRINT JOB WITH THE PROGRESS METER:
When you send a print job to the printer, the Status Monitor will appear in the bottom right corner of your screen. Another printer icon for the PROGRESS METER will also appear in the taskbar while printing is taking place. This PROGRESS METER is there so you can manage print priorities or cancel print jobs.

1. Highlight the print job in the PROGRESS METER box.
2. Click on DOCUMENT and CANCEL, or, right click on the job name and left click CANCEL or DELETE.
3. Confirm cancelling the print job.

CANCELLING A PRINT JOB FROM THE PRINTERS WINDOW:
If no PROGRESS METER appears, you can access the document queue in this fashion:

1. Open START, SETTINGS, CONTROL PANEL, PRINTERS (START, CONTROL PANEL, PRINTERS and FAXES in Windows XP).
2. Right click on your Epson printer name, left click PURGE PRINT JOBS (98,ME), or CANCEL ALL DOCUMENTS (2000,XP). (Or, double-click on the printer name to see and modify the status of documents in queue.)
3. Confirm cancelling all documents.

Keep in mind that once information has been sent to the printer it resides in the spooling folders within Windows. It may a while for printing to stop as this data clears the system.

If the printer continues to print (ie multiple copies of a cancelled job, or garbled print) remove the rest of the paper from the printer and allow it to run out. Once an "out of paper" type error appears on your screen, cancel the documents. Once all print job information has deleted, reload the paper and press the paper feed button once to clear the red light and return the printer to a ready state.

Jul 16, 2008 | Epson Printer

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