Question about Digidesign Mbox External Sound System

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Mbox2 mini digidesign buzzing

I have a digi design mbox2 mini. its connected to my usb port in the back of my tower im using a pc. whenever i open nuendo , which is a digital studio program, i get a strange buzzing noise, i tried better qaulity cords, seperating cords, changing out puts, disconnecting & reconnecting different power strips, forgot to mention using yamaha motif 6

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Are you running passive speakers if so try using a ground loop isolator this should stop any noise interferance.

Posted on Mar 15, 2009

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I'm missin the drivers for my mbox1



Mbox USB Driver Update v.1.0.1 NON-PUBLIC


NON-PUBLIC www.digidesign.com
along with the CollabInfoFix, PT LE 5.2.1 link, and the previously posted
Firmware rev 18 update...

Digidesign Mbox USB Driver Update v.1.0.1

" What Fixed with Digidesign USB Driver v1.0.1 "

The USB Driver Update fixes a problem that could result in corrupted audio
recordings. Typically, the recorded audio would contain clicks and pops after
long periods of recording time. Digidesign recommends that all Mbox users
replace their "Digidesign USB Driver" version 1.0 (located in the System Folder
/Extensions Folder) with this version 1.0.1 driver.

Who Should Use this Update?

All Mbox Users with either Pro Tools LE (Mac) v.5.2 that shipped with Mbox, or
the 5.2.1 web update for Mbox users from DigiProNet

To Download Digidesign USB Driver v1.0.1:

Go to the Support/Downloads/Mbox section of the Digidesign website: digidesign.com

May 12, 2011 | Digidesign Mbox External Sound System

1 Answer

Digidesign 002 rack


first of all uninstall the programme switch off your pc and remove the sound driver putit again and check that all wires you put are complete now turn your pc on and install the driver again. so try this one if problem persist cointact me .

Dec 04, 2007 | Audio Cards

1 Answer

ProTools LE7 cannot locate hardware on startup.


There is something that I have learned about computers and it is now posted on a big sign over my desk "WHEN IN DOUBT, RE-BOOT" and that's what I did. It solved my problem.
Thanks for getting back anyway.

Nov 02, 2009 | Digidesign Mbox External Sound System

1 Answer

Older M-Box and Pro Tools 7.4


well, here's a firmware update for the os x

http://www.digidesign.com/index.cfm?navid=54&itemid=23310&downloadid=29681&eid=0

maybe it'll help you.

Dec 05, 2008 | Digidesign Mbox External Sound System

1 Answer

Driver for Digidesign sound card


I do not believe that exsist nor an adapter either. Maybe consider rephrasing what you need to get done.

Nov 13, 2008 | Digidesign Mbox External Sound System

1 Answer

Mbox problem (no input,output)


i'm running os 10.5.6 w/ protools 8.0 and the original mbox. i had the same problem. protools opened and seemed to work except there was no sound from either analog outputs or headphones. this worked for me:
1. shut down computer
2. unplugged all usb cables except keyboard/mouse
3. restarted computer
4. re-plugged usb cable from computer to mbox
5. opened protools session
6. hit play and now i'm hearing sound and everything seems normal.

i hope this helps everyone else

Oct 03, 2008 | Digidesign Mbox External Sound System

1 Answer

Protools mbox2 issue


it doesnt sound like its the mbox more maybe the protools install. But as far as the cable goes can you tell me if you can ping the mbox throught the 1394 connection. If you cant ping it then damage may have been caused to the unit and it may need to be serviced. I fix my own M-box's but in my store it only costs around $50usd to fix almost all problems with a mbox2

Sep 22, 2008 | Digidesign MBox 2 External Sound System

1 Answer

MBOX2 only getting mono sound


check the adjustments in your mbox is there is any option to move the noise left and right if there is one so put it into centre

Aug 15, 2008 | Digidesign Mbox External Sound System

2 Answers

Thanks for the info Andy. I actually got it working for about 20 minutes yesterday by removing and replacing the wires, but then it clicked back off. I'll have my boss contact the manufacturer and...


There is a widespread problem of a defect with the digi 002/002r that results in the units no longer powering on or losing power in the middle of a session and not being able to power back on. Users have to open up their units and reseat the wires from the power harness to the connectors and sometimes this fixes the problem of suddenly losing power; the problem has run rampant though and repeats even after reseating the connectors to the pins.

Digidesign states that it is a power harness issue and sends out a replacement part that the user has to install to avoid any downtime by sending the unit to be repaired by digidesign. The policy is that if you do the repair yourself you must sign a faxed/emailed disclosure that clears digidesign of any liability by you opening the unit up to install the replacement part they send you. The new replacement power harness is called MOLEX.
In some cases users have had three and four replacement power harnesses sent to them (molex brand) and the issue remains unresolved. Digidesign has gone on record by saying that all units with the serial number ending in G have the new molex connector and havent had any reported problems since installing the molex connector power harness; but this has not fixed the growing problem that concerns many digi 002 and 002r owners because the Molex power harness has not fixed their issue and digidesign has gone on record by saying that there is another problem that mimics this issue that relates to the power harness. So now there are two known defects, the other hasn't gone on record.
If you bring this subject up in the digidesign users forum they will edit the posts/delete and/or ban you from the forum if you are not ok with their proposed solution.
If there is anything that I have learned in the industry is that Sweetwater is very knowledgable and provides incredible customer support and perhaps you can help shed some light on this issue as well as a proper fix where the end user isn't faced with the decisionof having to do the repair themself.

One user diagnosed this problem and stated that "The actual problem with the digi 002/002r is that this sort of defect is normally caused by using dis-similar metals (gold plated connectors on Tin Lead connectors in this case) on connectors in power circuits. From my limited observations I see that the power supply harness cable has gold-plated female connectors and the circuit boards have Tin-lead connector pins. I have seen this particular configuration cause this exact problem in several electronic designs in the past. The only solution is to change the connector metals so that thaey are not dis-similar. Using Gold-Plated on both sides of the connection would do it. Or many other combos of compatible metals are OK. But not Tin-Lead with Gold Palted in a power circuit. That is just plain asking for trouble from my experience. You can look up dis-similar metals in electronic connections on the internet for more info on this and how it causes corrossion. It is also an issue in welding metals together in the metal fabrication industry.

The end user has a right to purchase products free and clear of defects; especially if this is a widespread problem that gave them enough time to fix this with newly manufactured units.
Those that purchased the defective digi 002/002r should be sent new replacement units or be able to arrange for loaner units while they send it out for repair by a digi technichian or someone authorized to do such repairs. Anything dealing with electronics or electronic components pose some danger with safety and risk of voiding warranty.

Aug 06, 2008 | Digi 002 Rack FireWire-based Pro Tools LE...

3 Answers

Digi 002 rack


easy. Your clock got screwed by one of your audio programs in you system. It Happens when sample rates are mixes up. Leave your digi 002 on it does not set itself other than the factory sample rate setting when primarily switched on, which will remember its last setting if mixed up in an attempt to recover. Leave it on turn your system on. Then turn your system off. Not the digi. just your pc, mac. The software utilizing the previously screwed up sample rate will or should be reset. thus resetting your digi 2 to its factory 44. If it does not work check your software settings for any audio software set as default to run when pc is started ans make sure they are set to play back 44. Never turn your pc off when a program using your digi faulters.

Sep 08, 2007 | Digi 002 Rack FireWire-based Pro Tools LE...

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