Question about Dyson Ball DC24 Bagless Upright Vacuum
Does not suck p dirt
Posted by Anonymous on
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Posted on Jan 02, 2017
You have blockages check all the hoses & inspection ports onw at the back (U) shaped & one to the front left of machine.
Pull wand from flexi hose check for obstructions.
Remove long flexi hose from the rear of machine again check for blockages.
Posted on Dec 26, 2007
There is a removable cover on the bottom of some Dysons which is like a U-Bend. On occasion this is a likely spot for blockages. Also make sure that all of your filters have been cleaned. Locate your local Dyson Customer Service from www.dyson.com if you need help.
p.s I'm not an official Dyson repairer but have had units through out workshop.
Posted on Mar 25, 2009
Make sure the flexible hose that connects the beater brush housing up to the connection up by the dust bin is still connected. It could also have a hole in it so check for that as well.
Posted on May 31, 2010
SOURCE: My dyson is sucking dirt
Sorry to hear you're having difficulties with your DC24. From what you've described, it sounds as though the pre-motor filter may be missing from your machine. The video embedded below shows where the filters in the cleaner should be located, and how to correctly maintain them.
If your cleaner has been used without the pre-motor filter fitted, it's probably best if you get in touch with us directly, because damage may have been caused to the machine. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.
Dyson Customer Service
Posted on Aug 04, 2011
SOURCE: My Dyson DC25 has stopped
Sorry to hear you're having difficulties with your DC25. If it doesn't seem to be picking up as well as usual, it's possible that there's a blockage in the system, and you may need to give the filters a wash.
The easiest way to check for and remove any blockages is to follow the steps shown in our online support guide:
The correct way to wash the filters is shown in the video below. Under normal use, this should be done at least every 3-6 months. Use cold water without any detergents, and ensure the filters are totally dry before replacing them - this may take up to 24 hours.
Hopefully, by clearing any obstructions and washing the filters, you should be able to resolve your issue without further assistance. However, if you've tried this and are still concerned, it's probably best if you get in touch with us directly. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week. One of our experts will be happy to run through some troubleshooting over the phone with you recommend the best course of action.
Dyson Online Customer Support
Posted on Aug 23, 2011
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