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I have a Palm PDA and can't turn it off. I went into the document to go part and it just won't shut down. It belongs to my husband but I needed to try to access information on it as he has been in hospital ICU for three weeks. Can you help?

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On most Palm units, there is a small hole in the back for a reset button. Most times you can gently push the end of a paper clip in there to reset the unit. On most of mine, the top of the stylus screws of revealing a pin just for this purpose. This is a soft reset. If this does not work, then you can try a hard reset. For instructions on that, I would need to know which Palm unit model you have...hope this helps...

Posted on Jan 22, 2009

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HotSync problem:connection could not be


After you change the battery you need to do a hard reset. This will erase all the info in your pda so you want to make sure you have it all backed up on the palm desktop To do a hard reset follow these steps:

1. Hold down the power button.
2 While holding down the power button, use the tip of the stylus and inset it into the hole in the back of your pda and gently press and release the reset button in the back of your pda.
3. When you see the message that warns you about erasing all of the info on your hand held select continue.
4. When prompted follow the online directions to align the screen. After that you will want to do another hot sync. Best wishes.

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After a soft reset, my Palm TX becomes stuck on the "Palm Powered" screen. I have tried all of the resets, including the hard reset. The PDA does not respond to any of the resets. I can not turn the PDA...


You need to perform full reset which will erase all personal data and set everything to factory default. You need to press reset and power button to perform full reset.It will give you confirmation once you choose yes it will perform hard reset If issue persist you may disconnect and reconnect to internal battery

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Palm Zire 71 works when it is on the sync but not off


You are right
there is a component on the main board of your PDA
that is most likely fried
power from the PC chord will go to the PDA
but when you unplug it the machine will look to the battery for power
and the electricity will convert to heat at the point of that fried component
on the more thin Palm models you can feel it without taking the case off

and it will "forget" any new information you input due to the type of memory it uses

Feb 20, 2009 | Palm Zire 71 Handheld

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Hot Synch an existing PalmVx data to a replacement palmVx


HI,
The first thing you want to do is to do a Hard Reset on the used PDA that you bought as a replacement. To do that follow these steps:

1. Hold down the power button and then depress the small hole in the back with the tip of your stylus.

2. Continue to hold them both in until you see the Palm logo.

3. Let go of both of them and then follow the onscreen directions. You will want to answer yes and use the 5 way navigation button on the bottom of your pda and hit up so that is completes the reset. After that you will have to set up your touch screen and go through the tapping the target. After you have gone through all this then do a hotsync2.gif. It should clear up your problem. Best wishes.


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1 Answer

Will not shut off


I recalled a problem a few years ago with my PDA and the solution (from Palm while still under warranty) was to do a HARD RESET of the unit.

Please note that a hard reset will wipe clean all memos and other information stored in your PDA. Make sure you HOTSYC your PDA before doing a hard reset. It will reset the unit back to its original factory setting. The way to accomplish this is by holding down the on/off switch while pressing the reset button on the back of your PDA. It will respond back by asking if you really want to reset (yes or no).

I did this and now I can turn off my PDA without worrying about it coming back on. Now all I have to do is figure out what in the old config (that's now backed up on the desktop backup) is freaking out the PDA and causing it to not turn off. Chances are it's a software that was recently added.

Hope this helps!

Good Luck and Happy New Year!

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i had that problem too. sorry it is bugging you.
i know you probably want to sync your data rught now. So for now try to disable the syncing of documents to go (just for now)
on palm desktop, look for the conduits and temporarily disable the syncing of docs to go. Also ensure you plug in your pda charger as well as the usb cable (I found out this helps through experience) and sync. (Just to back it up)

as for the documents to go, there is probably a file(document) that is generating the errors. please look through documents to go on your palm desktop and remove any file you feel is not necessary. also take note that it is best if your pda has some free memory on it. you may want to save those documents on a disk (If you are not already that is..) clearing up ram made my tx more stable esp during hot sync.

please let me know it that worked for you. i still have some suggestions
good luck and enjoy

Nov 05, 2007 | Palm TX Handheld

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