Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Dyson not owrking in upright position

Might be a new problem this one!! My Dyson works awesomly well when using the hose conection part.. picks up everything and can't be faulted.... However... When I return the hose to the hose cradle, suction does not stop on the hose part... I can hear the vacum sucking air through the hose cover and regradless of how much I try and relocate the hose.. the suction will not return to the base of the unit??? Any help with this greatly appreciated!!! =0> Martin

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Re: Dyson not owrking in upright position

I've had this problem. On the lower left side of the vacuum you need to make sure that is completely attached. Pull the part with the arrow button up and push the compartment down. This will allow suction to continue

Posted on Jul 25, 2007

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Dyson no suction in upholstery wand

Hi there, it's Jack at Dyson.

Like most Dyson upright vacuums, DC18 is engineered to divert suction to the hose and wand automatically when it's standing in the upright position. If your DC18 doesn't seem to have suction from the wand when standing upright, you may have a blockage in the hose or wand. Please follow the steps shown in our online Support guide to check for this:

It's also a good idea to give the filter a wash - in normal use, this should be done at least once every 3 months as shown in the video below. Use cold water without detergent, and allow at least 24 horus for the filter to dry completely before replacing it.

I'm confident following these steps will resolve the issue. However if you'd like any further guidance from our experts after you've given this a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).

Jul 27, 2014 | Dyson DC18 all floors Bagless Upright...

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Hose doesn't have suction

Hi Danny,
I am sorry to hear you are having difficulty with your DC18. I understand you have checked for obstructions, however, the problem you are describing sounds like a blockage. Please click on the appropriate link below to view step by step instructions on how to locate and remove a blockage in the wand, hose and the hose inlet. If you prefer we would also be happy to walk you through these checks over the phone. If the problem persists after the recommended trouble shooting steps have been carried out, please call us directly as your machine may need to be serviced by an authorized Dyson technician.

Link to Dyson support page US:
Link to Dyson support page UK:

If you determine you need further assistance, please call us directly at 0800 298 0298 (UK) or 1-866-693-9766 (US).

Best wishes,


Dec 11, 2012 | Dyson DC18 all floors Bagless Upright...

1 Answer

When the dyson is turned on the suction goes to the wand when you tip the beater down you do not have as much suction you cant pick up lint.

The Dyson system is designed to operate the hose with the handle in the upright position. When the head is tipped down (floor vacuum position) it closes the opening to the hose/wand

Nov 01, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

My dyson dc17 animal will pick up via the hose attachment but there is no suction when you use the regular vaccuum on the floor - you can hear the difference in the suction once you put the floor part down...

Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when upright and then moves forward when the head is released. If the brush bar is still not spinning when switched on in the vacuuming position, check the base for blockages and remove any threads or hairs from the brush bar as outlined in your user guide or on our website.

If you are still having difficulties, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Dyson Customer Service

Jan 16, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

2 Answers

No suction on wand of Dyson DC14 Animal

Hi its Darran at Dyson.

It sounds as though the wand handle is blocked. To check this, remove the wand/hose from the machine as if you were going to use it to vacuum the stairs. Switch the machine on and test the suction at the top of the wand handle with your hand. If the suction from the wand is poor, remove the wand from the hose and test the suction again from the top of the hose. If the suction here is good, then you know the wand handle is blocked. If the suction is poor at the hose, you can remove the hose from the machine and clear any blockages here.

For the full blockage procedure please visit the support section on our website at

Kind regards

Dyson customer Service

Jan 10, 2010 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

Vacuum won't **** in upright position, but there is suction from the hose in the upright position

theres a knob that switches it from floors to carpet turn the to floors.please leave feedback

May 03, 2009 | Vacuums

1 Answer

Dyson won't pick up heavier particles -

check the hose line from the base to inlet of the canister, there may be a blockage, like hair or plastic (i had a lego block and hair)

clear obstruction, and check the belt.
hope this works !

Jan 30, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

2 Answers

Dyson DC07, too much suction...?

sounds like one of the filters is either damaged IE a hole or tear or is not seated correctly

Jun 09, 2007 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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