Question about Samsung BD-P1500 Blu-Ray Player

1 Answer

Blu-ray disc stops at main menu

My husband and I purchased Igor today on Blu-Ray disc and when we put iti n to play it will play the initial preview for Horton Hears a Who but then when it gets to the main menu and you choose to play the movie it will not load. It makes a bubbling sound and starts to load but then goes right back to the main menu. Is there a solution to this or are we going to have to resort to purchasing this on regular DVD which is not what we want to do? Any help would be greatly appreciated. This is the only disc we have had any trouble with so far.

Thank you,

Cheryl Watson


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  • 7 more comments 
  • sid4852 Jan 30, 2009

    i have the same problem, on samsung bd-p1500 horton and igor will not play beyond the main menu. I cannot seem to go on to chapter 1 or beyond. Whats my players problem? Help? I only had this player for 2 weeks.

  • Anonymous Feb 13, 2009

    I have the same problem, I downloaded the firmware on my usb but when I select "yes" and push "enter" it wont do anything else! Please help! I pay $30 for this movie and they wont take it back because its open. Which sounds stupid to me because how else would could I have found out that it doesnt play on my blu-ray.

  • Anonymous Mar 08, 2009

    exact same thing

  • Anonymous Mar 25, 2009

    I just purchased a new blu ray and am seeing the exact same issue. It will not play the disc past the main menu.

  • Anonymous Apr 02, 2009

    Someone can tell if the firmware upgrade fixed this problem?

  • Anonymous Apr 04, 2009

    This is the third disc that won't play

  • Anonymous Apr 20, 2009

    DVD blu ray keep cycling back to the main menu

  • Anonymous May 05, 2009

    same thing - we just bought ours, hired a movie to try it out and cannot get past the menu. Sure it is a simle solution...

  • Anonymous May 23, 2009

    movie loads to menu, then will not load movie... just returns to menu.

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Cheryl

Has your husband verified you have the most current Firmware for your unit? this should take care of your issue

http://www.samsung.com/us/support/download/supportDown.do?model_nm=BD-P1500&mType=FM&vType=L&disp_nm=BD-P1500

Posted on Jan 22, 2009

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