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How do i get the sides of a Dimplex westbrook WBK20 fire

The fire basket is a little too big for the fireplace. It would fit if I could get the sides off. Initially it looked like a couple of screws held the sides on but on closer inspection it is more complex than that. It looks to me that I will have to take the electric unit out and then access the sides. There are 6 screws on the bottom. The back four look to hold 2 simple brackets but I cannot id the use of the front 2 and need to know if I will damage anything by removing them.

Posted by Anonymous on

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6ya6ya
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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
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Posted on Jan 02, 2017

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SOURCE: removing front panel on kenmore dryer

I was able to fix my dryer on my own. the problem was, i was instructed to access an area that wasn't correct for the needed repair.

Posted on Mar 10, 2008

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SOURCE: drop side latches at bottom are broken, side wont stay up without zip ties or some other thing holding it together.

I got a hold with Delta and they told me that model 4822 is obsolete and that they no longer sell the hardware. I need new brackets as well.

Posted on Jul 31, 2008

  • 3315 Answers

SOURCE: remote control working with fireplace.

try www.dimplex.com go to customer sevices they should be able put you on to a local dealer in your area

hope this is of some help

Posted on Dec 13, 2008

buzzwood
  • 65 Answers

SOURCE: Dimplex Compact Electric Flame Stove Heater

call Dimples !-800-663-6663 ext 358 They will be able to help you out.

Posted on Jan 21, 2009

  • 1 Answer

SOURCE: motor in dimplex fire/heater not turning

Hello. It could be possible that a piece or some of the foil that gives the flame effect has fallen down on the motor, that creates the heat. This could be causing the noise. I would not think this is an electrics problem.

I would ensure the electric fire is disconnected from any power supply and either open the heater myself or get a electrical specialist to have a look. Then you will see exactly what is happening. A piece of foil may be visible which is catching the motor.

If you decide to tackle the problem yourself write down how to put the heater back together as you take each part out. These parts would be covers etc. It can easily get confusing. That is important.

Posted on May 19, 2009

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I also have a 4 year old Dimplex #6901860600 fireplace that has stopped working. I am sure a repair or replacement part is possible, once I find a supplier. Any advice is appreciated.


Is this an electric fireplace? Can you give me a little more info? Is the fan running, was it working earlier and stopped or is this the first time this season you plugged it in, is there power at the outlet? Please answer those questions and I'll help you walk through troubleshooting it

Jan 14, 2018 | Dimplex Heating & Cooling

1 Answer

I have 2 Dimplex DS4411 fireplace heaters. One has the fire display, but does not heat. The other has heat, but no fire display. How do I fix it?


The fire display is a simple replacement of the light bulbs that produce the effect.
The heater issue could be a bad temp sensor, or a bad heater.
You can contact Dimplex support here:
Technical specialists:
1-888-346-7539
Monday - Friday
8:00 a.m. - 4:30 p.m. EST

Nov 28, 2012 | Dimplex DS4411 Electric Heater

1 Answer

Went to switch on fire switch blew up i have changed fuse in plug thats all ok so i think the triple switch is blown .


To purchase a new 3-way rocker switch, contact Dimplex Tech Service 1-888-346-7539.

Hope this helps and thanks for choosing FixYa.

Sep 22, 2011 | ACE Dimplex (r) Compact Electric Fireplace...

1 Answer

What type of bulb is required for the mcn20 dimplex fire thank you


Steve, a 60 watt, small base, chandelier bulb is what is required. There are usually 3 to 4 of them in most electric fireplaces.

Hope this helped you. Please let me know. Thanks.

Jun 17, 2011 | ACE Dimplex (r) Compact Electric Fireplace...

1 Answer

My dimplex fireplace is too noisy. It's been that way from day one. We should have sent it back, I guess. Everything else is great about it but it sounds like a 747 jet!


I have been dealing with electric fireplace/heaters for several years, now. And for the life of me, I can not think of a thing that would cause a noise like a 747 jet plane. Could you be a little more specific as to which function of the fireplace cause this noise?

Look forward to hearing from you.

Apr 05, 2011 | Dimplex DGWH4031 Heater

2 Answers

How to change bulbs on Dimplex HTN 20


If you have a compact fireplace in a cabinet mantle, you will need to remove the front Plexiglas and frame from the front of the firebox. Remove the logs, then the 1- piece ember bed (it just lifts out). This will give you access to the light bulbs.

If you what looks like an old wood stove, you access then from the rear of the unit. Remove the bottom access panel by unscrewing the 4 screws that hold it in place. You can then reach the light bulbs to change them.

In both cases, the replacement bulbs are small base chandelier bulbs.

Hope this helps to solve your problem.

Mar 11, 2011 | ACE Dimplex (r) Compact Electric Fireplace...

1 Answer

The fireplace blower does not work therefore there is no or very little heat from my dimplex elect fireplace---thanks


This is a constant problem for ALL electric fireplaces with heaters. Either the Owners Manual fails to the manufacturer not telling you that the heating elements need routine cleaning, because they are sucking in household air to heat it and send it back out, So whatever is float in your household air (dust, lint & pet hair) near the floor goes into it, clogs it up and causes the heating element to overheat and fail. Or customers who have purchased these units don't read the Owners Manual.

These units, no matter who the manufacturer is were not designed to heat for long periods of time. In fact the heater element doesn't produce much more heat that a blow drier on high heat.

The heater and the blower and are in the lower compartment of the firebox. If you can access it, you can clean it with a shop vac and a brush attachment on the end of the hose. Be sure to unplug the fireplace from the wall outlet before attempting this. If cleaning it doesn't help, the blower motor will have to be replaced. You can order one from Dimplex USA.

Feb 06, 2011 | ACE Dimplex (r) Compact Electric Fireplace...

1 Answer

My dimplex fire place heater makes constant clicking noice, can you please help?


this is probably the spark igniter the button you push to light might be stuck

Jan 12, 2011 | ACE Dimplex (r) Compact Electric Fireplace...

1 Answer

Remote control working with fireplace.


try www.dimplex.com go to customer sevices they should be able put you on to a local dealer in your area

hope this is of some help

Dec 13, 2008 | Dimplex DS5603 Heater

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