Question about HP LaserJet 3100 All-In-One Printer

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Scanner not scanning

It used to work but now i can't scan anything onto my computer is there anything i could do to fix the problem?it's only 1 year old and barley used too so i have no idea

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  • HP3100 Jan 22, 2009

    Mine is with a Mac. THe scanning feature shows up on the monitor but then says it can't "find" the scanner. Although it can find the printer and it is one and the same. What gives????

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Right Click on My Computer/Computer if Vista........ Click on Properties then click on Hardware click on Device Manager...... On that list u will see the Printer Name with an exclamation Mark........ Right Click on that click on update Drivers...... Insert the CD to the drive....... Select Browse My Computer for Driver software..... Click on Browse and then Double Click on Computer go to HP.......... Double click on Drivers and then click on scan and then click ok........ Now click next it will say the hardware is ready to use then u can just click on finish and scan..... Thanku

Posted on Jan 22, 2009

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