Question about Sanyo MM-8300

1 Answer

Phone Book Not Alpahbetical

This is an annoyance really, but a large bunch of numbers that I have entered in my phone book are not alphabetical. It starts out fine, then after names starting with S jumps back to L again and I have a whole second group of names. This is a real pain when scrolling through for a particular name! Any ideas how to fix this?

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  • Leigh Griffin Jul 04, 2007

    Well I only have 40 contacts (hence the reason this is only an annoyance at this stage!), so its not a memory thing, and unfortunately I don't have the menu option to update the software so I'll have to try my local dealer for that. But thanks for looking!

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Here is the link to the user manual if you need it; http://us.sanyo.com/wireless/handsets/downloads/MM-8300UsersGuide.pdf (Sorry is the US version, hopefully the bits we are dealing with are the same) Check page 53 of the pdf (page 37 of the manual), the numbers should automatically alphabetise, there is no setting to change. you can store up to 300 contacts, so possibly if you have exceeded this limit, the others are being stored in another part of the memory. If so the only solution is to thin your phone book out a bit. Check page 161 of the pdf (145 of the manual) for info on updating your phone, try this in case it is a software bug that has been fixed by an update. (even if updated recently, try again, the latest update could have caused the problem). Check page 106 of the pdf(90 of the manual) and try the reset - this doesn't delete the contact list, so is probably worth a try, but fairly unlikely to make any difference. Here's the link for the troubleshooting guide from sanyo; http://support.sprint.com/main.html?&selectedDeviceId=5712&manufacturer=Sanyo I couldn't find anything else in there but you might have more luck. If you need to contact sanyo direct, your closest is in NSW; http://www.sanyo.com.au/ They may be able to tell you something not in any of the documentation, and where to get it serviced if required. If you connect the phone to a pc and have the phone book synchronised with something on the pc (MS outlook or similar), then you may be able to swap them around from there. I searched a lot and couldn't find anyone else with the same problem. Hope this helps :)

Posted on Jul 04, 2007

  • Nigel Ridehalgh
    Nigel Ridehalgh Jul 05, 2007

    It might be worth removing all your contacts etc from the phone, formatting the whole thing/resetting to default and start again.

    Pain to do, but the memory sounds as if it's address allocation is somehow corrupted, hopefully solved by a format/reset.

    Didn't find any other ideas, good luck :)

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There are several ways to enter a number into your Phone Book:


1. Call GreatCall Customer Service for assistance 24 hours a day, 7 days a week at 1-800-733-6632.
2. Create an account at mygreatcall.com and modify your Phone Book online.
3. Manually enter a number into your phone.


To manually enter a number, it depends somewhat on what model phone you have - either the Jitterbug Original/One Touch or the Jitterbug J. In all cases, you will need to open the phone and access the Phone Book menu option. With an Original or One Touch, this can be done by pressing NO until you see PHONE BOOK listed at the top of the screen. With a J, you will press YES once the option for PHONE BOOK is highlighted in the center of the screen.

Press the up arrow and you will see the option EDIT PHONE BOOK. Press YES to select. Press YES again to select Add. Now you will be prompted to type in the name of the contact using the Triple-Tap method. Each number corresponds to 3 letters. Tap the appropriate number in quick succession until you see the letter you want to enter. Use the "#" to enter a space.

Example: To enter the name "John," you would press 5-666-44-66.

Once you are satisfied with the name, press YES to select DONE. You will then be prompted to enter the number. It is recommended that you include 1, the area code, and then the 7-digit number even if it is a local number.

Example: 1-760-555-4321

Once done, press YES again. You will see the message Successfully Added and you are done!

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There are several ways to enter a number into your Phone Book:


1. Call GreatCall Customer Service for assistance 24 hours a day, 7 days a week at 1-800-733-6632.
2. Create an account at mygreatcall.com and modify your Phone Book online.
3. Manually enter a number into your phone.


To manually enter a number, it depends somewhat on what model phone you have - either the Jitterbug Original/One Touch or the Jitterbug J. In all cases, you will need to open the phone and access the Phone Book menu option. With an Original or One Touch, this can be done by pressing NO until you see PHONE BOOK listed at the top of the screen. With a J, you will press YES once the option for PHONE BOOK is highlighted in the center of the screen.
Press the up arrow and you will see the option EDIT PHONE BOOK. Press YES to select. Press YES again to select Add. Now you will be prompted to type in the name of the contact using the Triple-Tap method. Each number corresponds to 3 letters. Tap the appropriate number in quick succession until you see the letter you want to enter. Use the "#" to enter a space.
Example: To enter the name "John," you would press 5-666-44-66.
Once you are satisfied with the name, press YES to select DONE. You will then be prompted to enter the number. It is recommended that you include 1, the area code, and then the 7-digit number even if it is a local number.
Example: 1-760-555-4321
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There are several ways to enter a number into your Phone Book:


1. Call GreatCall Customer Service for assistance 24 hours a day, 7 days a week at 1-800-733-6632.
2. Create an account at mygreatcall.com and modify your Phone Book online.
3. Manually enter a number into your phone.


To manually enter a number, it depends somewhat on what model phone you have - either the Jitterbug Original/One Touch or the Jitterbug J. In all cases, you will need to open the phone and access the Phone Book menu option. With an Original or One Touch, this can be done by pressing NO until you see PHONE BOOK listed at the top of the screen. With a J, you will press YES once the option for PHONE BOOK is highlighted in the center of the screen.

Press the up arrow and you will see the option EDIT PHONE BOOK. Press YES to select. Press YES again to select Add. Now you will be prompted to type in the name of the contact using the Triple-Tap method. Each number corresponds to 3 letters. Tap the appropriate number in quick succession until you see the letter you want to enter. Use the "#" to enter a space.

Example: To enter the name "John," you would press 5-666-44-66.

Once you are satisfied with the name, press YES to select DONE. You will then be prompted to enter the number. It is recommended that you include 1, the area code, and then the 7-digit number even if it is a local number.

Example: 1-760-555-4321

Once done, press YES again. You will see the message Successfully Added and you are done!

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There are several ways to enter a number into your Phone Book:


1. Call GreatCall Customer Service for assistance 24 hours a day, 7 days a week at 1-800-733-6632.
2. Create an account at mygreatcall.com and modify your Phone Book online.
3. Manually enter a number into your phone.


To manually enter a number, it depends somewhat on what model phone you have - either the Jitterbug Original/One Touch or the Jitterbug J. In all cases, you will need to open the phone and access the Phone Book menu option. With an Original or One Touch, this can be done by pressing NO until you see PHONE BOOK listed at the top of the screen. With a J, you will press YES once the option for PHONE BOOK is highlighted in the center of the screen.

Press the up arrow and you will see the option EDIT PHONE BOOK. Press YES to select. Press YES again to select Add. Now you will be prompted to type in the name of the contact using the Triple-Tap method. Each number corresponds to 3 letters. Tap the appropriate number in quick succession until you see the letter you want to enter. Use the "#" to enter a space.

Example: To enter the name "John," you would press 5-666-44-66.

Once you are satisfied with the name, press YES to select DONE. You will then be prompted to enter the number. It is recommended that you include 1, the area code, and then the 7-digit number even if it is a local number.

Example: 1-760-555-4321

Once done, press YES again. You will see the message Successfully Added and you are done!

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There are several ways to enter a number into your Phone Book:


1. Call GreatCall Customer Service for assistance 24 hours a day, 7 days a week at 1-800-733-6632.
2. Create an account at mygreatcall.com and modify your Phone Book online.
3. Manually enter a number into your phone.


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Press the up arrow and you will see the option EDIT PHONE BOOK. Press YES to select. Press YES again to select Add. Now you will be prompted to type in the name of the contact using the Triple-Tap method. Each number corresponds to 3 letters. Tap the appropriate number in quick succession until you see the letter you want to enter. Use the "#" to enter a space.

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