Question about Panasonic ToughBook 52 Notebook

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Hard drive will not boot, seen by bios but not seen by OS

Shut down computer and now OS cannot see hard drive, bois does see.

how do i get the HD to be seen by the OS again?

When screen loads it says windows cannot start because the file is missing or corrupt: \windows\system32\config\system

I checked with a ultimate boot load CD and it could not see the hard drive.

Help please

Posted by on

  • 8 more comments 
  • tire_fryer Jan 22, 2009

    sorry, forgot to add

    Windows XP


    computer is less than 3 months old

  • tire_fryer Jan 22, 2009

    currently on the road, this is a work laptop and I need it in the morning

  • tire_fryer Jan 22, 2009

    This will not go into safemode,

    the system cannot see the HD so windows never gets off the ground,

  • tire_fryer Jan 22, 2009

    I can push f8 and choose safemode but i get the same error, it does not make it to windows, it goes into the fault above before that

  • tire_fryer Jan 22, 2009

    I have not added anything new,

    I have tried to boot from the hdd in the bois but no luck

    I can get the boot cd to load but in the diagnostics it cannot see the drive, I am new to this ultimate boot cd as well (such a noobie) so any help with that would also be excellent


  • tire_fryer Jan 23, 2009

    I do not currently have a wincd

    both the hard drive and the cd drive are securly in. I did not add memory or anything.

    I shut the computer down just after startup at the login screen I am assuming that something got corrupted when the computer was shut down.

    I had a cd yesterday but do not have one today.

    I was going to down load one and then put the .iso on a usb flash drive and boot load from the usb hard drive in the bios

  • tire_fryer Jan 23, 2009

    Can I make a boot disk/usb boot disk from a different computer running the same software and use that to boot from.

    I do not have any cd's and will most likely be using a usb flash drive to do this.

    Please let me know if this is possible and point the noobie in the correct direction.


  • tire_fryer Jan 23, 2009

    Cannot get to command prompt,

    I will be at work before I get the CD and will have the techs there try

    I am in winnipeg manitoba canada, so probably pretty far

  • DEKR
    DEKR May 11, 2010

    can you go into safemode

    if so let me know

  • Jay
    Jay May 11, 2010

    Is it still under warranty? If it is take it back to the store cause the fix might void your warranty. Have the store technician do it for you.


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If you can get into safemode
click start then run
type msconfig
in general tab click normal startup mode load all drivers etc.
then click okay or apply
restart and then if a box appears click do not show again
hope this helps if not let me know

Posted on Jan 22, 2009

  • 5 more comments 
  • DEKR
    DEKR Jan 22, 2009

    have you added anything like memory or upgraded os

    restart while in restart press F7 then choose to option boot from your hdd then enter

    see if you still get the error

    lf you do then put your ultimate boot cd in repeat above instructions except choose to boot with

    cd or cd/dvd

    let me know

  • DEKR
    DEKR Jan 22, 2009

    can you get back into bios

    in boot up options change in there to boot from cd or set cd as first boot option press F10

    to save and exit

    then restart with cd in drive

  • DEKR
    DEKR Jan 22, 2009

    were you able to get on system yet

    you have some major config problems

    I was hoping to fix them with safemode

    after restarting and constantly pressing F8

    are you able to click the lastknown good config

    do you have a wincd

    is your cd drive securely in

    and is hard drive in secure

    you did'nt add more memory

  • DEKR
    DEKR Jan 23, 2009

    I have wincd on my usb

    as long as you have your win#

    Honestly I would return it you said it's only 3 months old

  • DEKR
    DEKR Jan 23, 2009

    I am not sure your boot will recognize the usb

    let me do a few minutes of research

    your system is not that old you shouldnrt be having this prob

  • DEKR
    DEKR Jan 23, 2009

    can you get into command prompt by pressing F8 on restart if you can type c:\ chkdsk

    then press enter.

    I was talking to my partner and he said he would'nt you doing it via usb.

    Ifa there is anyway you can borrow CD from anyone that would be the best.

    You've caused yourself to lose windows files.

    If you were by me I would do it for you but your probably miles away.

  • DEKR
    DEKR Jan 23, 2009

    I'm in Brantford Ontario

    Your gonna need to reload windows so hopefully they have a cd

    if not and you have your wn registration # I can send you a cd


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