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How to reset dtvpal - RCA DVR40 DIRECTV DVR with TiVo

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I lost the 4-digit pass code to my DTVPal by DISH. Is there any way I can reset the code or even reset the whole unit?

You should make it a system reset. There are two methods to reset.. The first is simple to do; a Hard Reset. The other is somewhat skilled; is a Factory Reset (System Reset). To make it a hard reset, just unplug the device from AC mains wall socket, and re-plug it back after 15 minutes or so. If you do this by overnight is better. This procedure will make it a hard reset. If you want to make it a system reset [Factory Reset]; you have to enter its service mode option, and select the factory reset option. If you wish to get some details; check the site linked here. Pull up older posts.
Service mode entry, adjust and exit procedure to many popular brand devices are given. Never forget to exit the service mode, after all adjustments have been done.

May 01, 2017 | Televison & Video

1 Answer

Box will not return from find new channels

Have you tried unplugging from the mains for about 1min,then plug back in and try again,use first time installation for retune.

Sep 23, 2012 | DISH Network DTVPal DVR by

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Hello! Are you having a problem with your DTVPal Dvr???

Jan 19, 2011 | DISH Network DTVPal DVR by

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I get new DTVPal DVR for 2 month. and it can not start. press start on remote. the green light just on less a second and off by it self. who can I get wanrantty, where can I have custom service phone...

Hi this is Mike Houston of DISH Network. I will be more than happy to help you with that phone number 1-800-333-3474. We also have troubleshooting as well on DISH Network and that link is

Jan 16, 2011 | DISH Network DTVPal DVR by

1 Answer

What is the phone number for Dtv???

I would be happy to provide you with an Email for any concerns that you have with your DVTPal. Feel free to contact us via If you would like additional information on your DTVPal in general please visit:

Phillip Chang
DISH Network Customer Service Representative

Nov 14, 2010 | DISH Network DTVPal DVR by

1 Answer

How do u get box 2 program from 1 2 100 i can only get 12 channels


With a DTV Pal, once you scan for your local channels and add them to the receiver, those are the only channels you have available to view. The local channels available are dependent upon your distance from the broadcast towers. I hope this helps.

Ray Calo
DISH Network

May 31, 2010 | DISH Network DTVPal DVR by

1 Answer

How do you open the case to get at the circuit board?


Opening the receiver case will void the warranty on the equipment. If you are having problems with your receiver, you can call 1-800-333-3474 and speak with Technical Support so they can troubleshoot with you. I hope this helps.

Ray Calo
DISH Network

Apr 07, 2010 | DISH Network DTVPal DVR by

1 Answer

Will my Maganavox 20MS233S handle digital?

With an external converter, yes. I'm using a DTVPal from Dish Network.

Sep 22, 2008 | Philips Magnavox 20MS233S 20" TV

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