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click start control panel
sounds and audio devices select advanced there might be a tick in the mute box
untick it click start
control panel on the left select hardware and sound then select manage audio
devices then recording you should see a microphone right click select
click start control panel on the left select hardware and sound then select
manage audio devices then recording you should see a microphone right click
selectconfigure speech recognition
then you will see earphones with a speaker among a list set up a microphone
headset with microphonethen next and
next againyou should see your
earphones with microphone being configured click start control panel
hardware and sound manage audio devices playback you might have to set a
default go for via high definition audio then right click on speaker you might
have to configure them then select properties you will see tabs general level
in this tab make sure your setting are loud enough also enhancements and
advanced from the drop down list in the advanced tab select dvd quality or
another then apply hope this helpsW7
Did you "pair" the headset with the transmitter? The X31 transmitter has an LED on the front. It should be glowing steady on. If it's slowly fading in and out, that means you need to pair the headset with the transmitter.
Directions for how to pair the X31 are in the User Guide:
If you know the headset is paired but you still don't get sound, try connecting the red/white RCA plugs to the Audio Out jacks on a DVD or CD player, and test your X31 that way. If it makes sound from your DVD or CD player but not from your Xbox, then you know it's an Xbox configuration problem of some kind (in other words, you know the headset works).
I hope that helps.
Can you try using the X1 mic on your PC? Green plug to green jack, pink plug to pink jack, USB plug to USB port. Talk into the X1 mic. Can you hear your voice? If yes, then you probably have a bad chat-controller cable. If no, then your X1 mic may not be working. If that's the problem, you should contact Turtle Beach tech support for help. firstname.lastname@example.org.
Try using your X1 with your computer. Plug the X1 green plug into the green jack on the PC. Plug the X1 pink plug into the pink jack on your PC. Try using the headset to listen to the sound of your voice. Can you hear your voice through the headset? If yes, then the mic is OK but the chat-controller cable needs to be replaced. If not, then you should contact Turtle Beach tech support at email@example.com.