Question about Turtle Beach XP500 Programmable Wireless Surround Sound Gaming Headset - Xbox 36

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Nosound from my turtlebeach xp500 transmitter to the headsets

Head set mic works but no sound to head set

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Can any body tell me I'f there's a fix manual for wireless xp500 headset turtelbeatch


No. There isn't but maybe this helps:
http://www.turtlebeach.com/assets/products/6/XP5-howWorks.jpg

Jun 24, 2014 | Radio Communications

1 Answer

My mic does not work on my microsoft lx-1000 head set, the audio works through the earpiece but no the mic, i've gone to set up a mic in the windows 7 settings but it does not hear me. I had a...


click start control panel sounds and audio devices select advanced there might be a tick in the mute box untick it
click start control panel on the left select hardware and sound then select manage audio devices then recording you should see a microphone right click select enable windows 7
click start control panel on the left select hardware and sound then select manage audio devices then recording you should see a microphone right click select configure speech recognition then you will see earphones with a speaker among a list set up a microphone headset with microphone then next and next again you should see your earphones with microphone being configured

click start control panel hardware and sound manage audio devices playback you might have to set a default go for via high definition audio then right click on speaker you might have to configure them then select properties you will see tabs general level in this tab make sure your setting are loud enough also enhancements and advanced from the drop down list in the advanced tab select dvd quality or another then apply
hope this helps W7

Jul 30, 2011 | Computers & Internet

1 Answer

I cant hear game sound on my x31


Did you "pair" the headset with the transmitter? The X31 transmitter has an LED on the front. It should be glowing steady on. If it's slowly fading in and out, that means you need to pair the headset with the transmitter.
Directions for how to pair the X31 are in the User Guide: http://turtlebeach.com/Portals/0/images/Products/EF_X31/X31_Manual_web.pdf
If you know the headset is paired but you still don't get sound, try connecting the red/white RCA plugs to the Audio Out jacks on a DVD or CD player, and test your X31 that way. If it makes sound from your DVD or CD player but not from your Xbox, then you know it's an Xbox configuration problem of some kind (in other words, you know the headset works).
I hope that helps.

Feb 23, 2010 | Voyetra Turtle Beach Ear Force X3 Wireless...

1 Answer

Mic Quality is low


You probably kinked your controller cable. That will cause the mic to malfunction. You should purchase a new controller cable on TurtleBeach's website. They are only $4.95. http://www.turtlebeach.com/products/efx1a/replacementparts.aspx

Jan 24, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

My Turtle beach X31 keeps cutting my mic out from chat so i can't hear poeple and they cant hear me but i can still hear sounds in the head set


That sounds like the chat/controller cable might be to loose in the headset jack. Turtle Beach has a newer cable available that should fit tighter. Their email is support@turtlebeach.com.

Jan 16, 2010 | Voyetra Turtle Beach Ear Force X3 Wireless...

1 Answer

I cant hear anyone whilst ive got turtle beach x1


You probably kinked your controller cable. That will cause the mic to malfunction. You should purchase a new controller cable on TurtleBeach's website. They are only $4.95http://www.turtlebeach.com/products/efx1a/replacementparts.aspx

Jan 06, 2010 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

My turtle beach's ear pice that conneck to my controller is not working.


You probably kinked your controller cable. That will cause the mic to malfunction. You should purchase a new controller cable on TurtleBeach's website. They are only $4.95.http://www.turtlebeach.com/products/efx1a/replacementparts.aspx

Sep 14, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

I can Talk and hear game sound but i cant hear game or party chat


You probably kinked your controller cable. That will cause the mic to malfunction. You should purchase a new controller cable on TurtleBeach's website. They are only $4.95.http://www.turtlebeach.com/products/efx1a/replacementparts.aspx
Also make sure you have the Xbox Live settings on "Play through headset"

Sep 05, 2009 | Voyetra Turtle Beach Turtle Beach Ear...

1 Answer

Computer wont recognize the microphone on the turtle beach x4


Can you try using the X1 mic on your PC? Green plug to green jack, pink plug to pink jack, USB plug to USB port. Talk into the X1 mic. Can you hear your voice? If yes, then you probably have a bad chat-controller cable. If no, then your X1 mic may not be working. If that's the problem, you should contact Turtle Beach tech support for help. support@turtlebeach.com.

Jul 21, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

1 Answer

Mic broke


Try using your X1 with your computer. Plug the X1 green plug into the green jack on the PC. Plug the X1 pink plug into the pink jack on your PC. Try using the headset to listen to the sound of your voice. Can you hear your voice through the headset? If yes, then the mic is OK but the chat-controller cable needs to be replaced. If not, then you should contact Turtle Beach tech support at support@turtlebeach.com.

May 23, 2009 | Voyetra Turtle Beach Ear Force X1 Headset

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