Question about Sony HTCT550W Theater System

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Sony HTCT550W Theater System press power protector

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: push power protector

I brought the unit to an authorized Sony repair depot and they concluded that all the power transistors were fried. They replaced the system board under warranty (at no charge) and the system has functioned perfectly since. Thanks for your help. -Steve.

Posted on Oct 29, 2008

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welcomejee
  • 10594 Answers

SOURCE: power protector on sony surround sound system

Power protect is an error message that some thing is wrong in your sound system and requires qualified tech.

Normally that error message appears when unit got problem in amplifier output section, either it is speaker problem or some output chip is fried.

Posted on Feb 25, 2009

  • 4 Answers

SOURCE: "Protector" error

I had a similar problem and went to Sony tech support.

Seemed my disc got stuck somehow...

Try reseting the system by holding the STOP and the EJECT and the POWER buttons together...
It should go to demo mode....

Then try PLAY to see if you can get the system to read teh disc...
then EJECT...

It took me several trys of doing this but it did work....on the 3rd try.

Posted on Oct 09, 2009

welcomejee
  • 10594 Answers

SOURCE: I have Home Theater Sony DAV- DZ151Kb. Display

Hi,
Push power protect message appears when home theater got problem in amplifier output section and any output amplifier chip becomes bad, receiver set protection mode and refuse to power up to avoid further damage in circuit board.
It is very hard for novice to troubleshoot what output chip is defective out of six amplifier output ICs in unit, check by professional is needed to solve this issue.
Hope these info will help you.
Let me know if you have additional question.
Thanks.

Posted on Jan 14, 2011

Testimonial: "Thanks for the support, it really is a very good recommendation I will check if you are getting voltage to the integrated and review the external components. "

dunnbiker
  • 8546 Answers

SOURCE: system is not switching on.put

There is no 'switch' or control for Protection.

Generally speaking, an amp protects itself from heat, shorts, overloads and operator exuberance by refusing to turn on or stay on.


Overloads can be from excessive periods of high output or marginally low impedance loading by the speakers; and shorts would be wiring issues or a speaker blowing up.


You should be able to feel if it's hot. WHY is it overheating? Make sure it has sufficient ventilation on all sides and that vent holes are not blocked by dust balls. Eure the fan (if equipped) is running as designed (some only operate on demand). Clean dust and debris from it.


If the amp comes back on after cooling, you're lucky. They only have so many self-protection cycles in their lives so continuously resetting or cycling their power without addressing the cause can do more harm than good.


If it protects immediately on a cool power up you should disconnect the speaker connections and try it 'naked'. If it comes up then diagnose which lead(s) are shorted. If it does not come up the problem is internal and should be left to an experienced and competent hands-on tech.

Posted on Mar 03, 2011

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I brought the unit to an authorized Sony repair depot and they concluded that all the power transistors were fried. They replaced the system board under warranty (at no charge) and the system has functioned perfectly since. Thanks for your help. -Steve.

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