Snow on tv cant get bk to pic
Hi nelle_king my name is MikeHouston of DISH Network. There are a couple things we can do to get thatpicture back. What you will need to do is make sure the TV is on channel 3 orthe right input, and if the picture is still snowy and we are on the correctchannel/input you will need to reset the receiver by unplugging it for 10seconds and plugging it back in. After you plug it back in it will power up byitself and you should see the DISH Network screen. I will send the steps tohelp with the setup.
Sequentially follow the below steps until problem is resolved or until instructed to skip to another step
Verify HDMI Connections
Verify HDMI cables are connected from the DISH receiver HDMI Out to the HDMI In of the Revue, and the HDMI Out of the Revue to the HDMI In of the TV.
Reset Revue and DISH Receiver
Unplug both the Revue and DISH receiver for 10 seconds and plug back in. It may take up to 5 minutes for the reset process to be completed.
Check Receiver-to-TV Configuration
Check that the wiring between your DISH receiver and your TV is configured properly using http://www.dish.com/wiring.
Secure Receiver-to-TV Connections
Check that the connections between your DISH receiver, your TV, and any component(s) (VCR, DVD Player, etc.) in between are secure.
Bypass the Revue and directly connect the DISH receiver to the TV using an HDMI cable.
Feb 02, 2011 |
Toshiba Televison & Video