Question about HP Compaq dc7600 Convertible Minitower PC Desktop

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Monitor colors limited, need new video card?

Red and yellow show as black on monitor. Displays limited such as cells on excel do not show. Software program works fine but cannot see details such as lines?

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  • DEKR
    DEKR May 11, 2010

    try and update video driver

    have you done any upgrades

    have you accidently cahnged monitor colours

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  • 112 Answers

You can change the monitor or you can repair the monitor, check the agp cable.

Posted on Jan 22, 2009

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Screen colour distorted


Your monitor needs to be replaced more than likely.

Try using another monitor to isolate the problem. Borrow a monitor from a neighbor, friend, relative or co-worker and connect it to the computer. If the Borrowed monitor displays ok, then your original monitor is bad. If the Borrowed monitor shows the distorted colors, then your video card inside the computer is bad.

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Sounds like either the monitor or video card inside the computer is bad. Try connecting another monitor to the computer. Borrow a monitor from a friend, neighbor, relative or co-worker and plug it into the computer. If the borrowed monitor displays ok, then your original monitor is bad. If the borrowed monitor does the same thing and not show a display then your video card inside the computer is bad.

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HELLO I NEED TO KNOW IF MY PC CAN HANDLE TWO MONITORS. I WANT ONE TO SHOW EMAIL AND THE OTHER TO SHOW WHAT I'M WORKING ON IN EXCEL. IS THIS POSSIBLE?


Hi

You do not say which operating system you are using.

This depends on your graphics card.

Right click on your desktop > Properties (Personalize) > (Display) Settings.

If you can see an image of 2 screens, 1 large, 1 small with the number 1 and 2 on them, then your graphics card can handle 2 monitors. When you connect the 2nd monitor you can use this control to switch between 1, 2 or both monitors, both monitors showing as 1 large screen or a split screen

If not, you will need to buy and install a dedicated grahics card matching your monitor(s)' port types and with Dual Monitor capability. Choose one with 2 video ports for maximum flexibility.

I hope this helps.

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No red color red is black pink i sblue


E-Machine tech support are the same as Gateway Support. their answer to to reload always. sounds like a trouble video card or Monitor. try plugging in a different monitor and see if you have the same result. Make sure to check the pins on the video cable to verify none are bent. if you get the same results. you have a bad video in the computer. If it is, I believe that the video is actually integrated into the mother board, you can purchase a new video card and plug it in, that will automatically disable the onboard video.

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could be the whole pc is fried :(

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Your video output is bad. Either the video card, or the onboard video built into the computer. You need to swap out the card or add a card to bypass the built in video port on your computer.

Thanks and please take a moment to rate as fixya.

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1 Answer

My Monitor al1916w the color is all purple or blue. No other color appears including white,yellow or red. please help.


TRY MONITOR ON ANOTHER SYSTEM TO MAKE SURE ITS NOT THE VIDEO CARD . IF IT DOES THIS ON ANOTHER SYSTEM REPLACE THE MONITOR, IF IT WORKS FINE REPLACE THE VIDEO CARD IN THE COMPUTER

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I have the same model after youlet it sit for a long enough period to cool down it will come back on and work normal, it is a cooling problem called gateway and they confirmed this theproblem I ran in to was what fan this computer has 3. temp fix I used was to remove the tower cover to allow better air flow try this till you can figure out what fan is messing up

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IBM Flat Panel Monitor problem - light colored shifting lines (like Bar Codes)


It sounds like it's a problem with the video card, as opposed to a problem with the monitor. If you have another machine, or a laptop, or a friend with a laptop you can find out - just plug it into the other machine, and if the problem goes away, it's the video card. If not, it's the monitor.

While the card may be bad (if it has a dead fan, and has overheated) you will probably need to replace it. But if may just be loose, assuming it is a and on video card and not an onboard one. If it is an onboard video, you can usually disable it and put in an add on video card, which would resolve the issue as well.

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