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To turn on Lock:
Press and hold Heat Dry for at least 4 seconds. The Locked light
glows. If you press any pad while your dishwasher is locked, the
light flashes 3 times.
To turn off Lock:
Press and hold Heat Dry for at least 4 seconds. The Control Lock
light turns off.
Try placing a packet in the bottom of the DW and then start a wash cycle ( use the energy efficient cycle that does not use the heater to dry the dishes..).. if it is not disolved at the end of the cycle then your water temp may not be hot enough..Hope that helps..