My presario v5000 is running very slowly and freezes at times
Starting 3 month ago, my laptop has been running very slowly and will freeze also at times. It will take a long time to get it to start working again. I can be on or off line.
Any suggestions will be appreciated.
Re: My presario v5000 is running very slowly and freezes...
There could be alot of reasons for this happening could even be some kind of virus but I am going to show you the easiest way to check what could be wrong hopefully you are running xp or vista should not be to different,if you goto task manager (right click on your taskbar the bottom one next to the start button) this will tell you what programs are running on your computer.When it starts running slow do a check and find out what is running,it could be a antivirus checker or something like that.If you cant see anything running then click on the performance tab on task manager to see how much cpu power is been used,hopefully something will jump out at you and you will be able to fix this very annoying issue.
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There is a chip under the pc card cage that gets cold solder points and ends up breaking loose. The motherboard will need to go on a special rig to be resoldered. It would be faster to just purchase another motherboard on Ebay and install it. The motherboard part number is located in the Ram memory compartment. There are repair firms out there that are capable of repairing these but I am unsure of what the cost would be. I will include a service manual link below to guide you in the disassembly of the laptop.
I have a R3000 and after many years of usage many things happen and add to your hard drive. It can be a number of things from not enough hard drive space for your cache file to bad installed drivers.
I would suggest a full format and install using the backup disk that Compaq sent with the system. You should have the WinXP code on the bottom of the computer. This way you get a 100% clean system. You will have to reinstall any additional software such as MS Office or your virus scanner.
Hope this helps
Press and hold the <Fn> key while powering the system on. This will run the Dell Diagnostics. Another more intense diagnostic program is located on a Dell CD that you should have received with your laptop. Look for one that has “Diagnostics and utilities” listed under the “Contents”. You will have to boot from that CD disk. To do this, power on your laptop and tap the <F12> key to bring you to the “One time boot menu”. Insert the CD and then select CD/DVD drive and hit <Enter> key.Select the “Run the 32 Bit Dell Diagnostics”. Your responses are intended to improve the level of service provided. Please show your appreciation by rating your experience. Thank You.
The problem your having appears to be with your video circuit. Depending on your model's options this would consist of 1) LDC panel display, 2) video card or on board video controller, 3) LCD ribbon cable. If your laptop has an external video adaptor port, connect it to an external monitor and see if the problem occurrs. If the problem happens on the external monitor then your laptop LCD display panel is probably OK. If this is the case, you'll need to diagnose the problem further or take it to a repair shop. The reason it seems to work in safe mode is that the video circuit is not being fully utilized, ie.. no wallpaper, screen saver, etc..