Question about HP OfficeJet 6110 All-In-One InkJet Printer

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Hp 61110xi no scan destination

All in one hp6110xi has been working fine for 1 1/2 years now, when I try to scan a document or photo, a message appears stating that there are no available destinations to send the scan (or photo), re-install software. I have un-installed and re-installed the software many times now to no avail. I cannot scan from the hp director prompts or the front panel of the unit itself without receiving an error message. Thanks

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Re: hp 61110xi no scan destination

Here I am going to ask you to do a reverse check out. Do you have an image editor of any sort in stalled? If yes attempt to scan from within the editor. If you do not have an imaage editor down load 'Picasa' from Google' this is free. Then come back

Posted on Sep 08, 2007

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My HP6110xi All-In-One doesn't want to scan

First, scans and copies don't really use the computer. Can you print a document from your printer. If not, then your problem is within the computer.

If it does print then....

Try using the scan feature within the HP solution center. It works on mine but the scan button on the printer does. Also some art programs have and "ACQUIRE" feature under file to scan with. (Sometimes called TWAIN.)

Hope this helps, so you can start scanning.

good luck

Feb 21, 2010 | HP OfficeJet 6110xi All-In-One Thermal...

2 Answers

It wont let me scan it says no scan options refer to device documentation to troubleshoot what does that mean?


NO SCAN OPTIONS message comes when the available scan options in the computer are not detected by the destination list in the printer.
there is a simple a way get it going,
i will tell you how.

1) Open the Hp solution center software
Make sure that the right printer is selectedin the tabs.
2)goto settings
3)goto scan settings
4)goto scan to option
5)there you need to transfer the contents from the available list to the front panel destination list.
try scanning now and it should work fine.


Aug 07, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Can't scan with HP Officejet 6110 from document holder

well u can try:

1/uninstall and install printer/scanner drivers and software.

2/ replace the usb cable.

3/make sure that there is no damage va been maen on th AIO cuz u need a warrantly in this case.

plz do rate this post.

Dec 12, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

Scannning photo

I hope you get this message when you are trying to scan fom the All-In-One stand alone machine itself and windows operating system...?

If then follw these steps mentioned bellow:
And If the software is successfully installed in your computer, then you should have a icon in your desktop as HP Solution /HP Director (if not got to Start> All Programs>
HP> HP Solution Center/HP Director) Then try scanning from there, if you are able to scan from there then try the steps bellow.
Open solution center> Settings> Scan settings> Scan to setup> Then in this window click on Restore defaults> Then apply or ok and close all the windows and try to scan from the
All-In-One printer.
If it still does not work then try the bellow steps:
Go to:
My computer>C:windows>system32
Copy hpzipm12
minimize this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
minimize this window.
Go back to My computer>C:>windows>system32
Copy hpzinw12
minimize this window

Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Now you will see two new files in Startup
Now go to My Computer>C:Program Files>HP>Digital Imaging>bin>
Copy hpqtra08
close this window
Right click on Start button on the computer>Explore>Programs>Startup>edit>paste
Restart the computer
Open Hp Solution Center> Settings>Scan settings and preferences> Scan to button>
check destination list> if available applications are not in the destination list then add them in the front panel destination
Tried to scan.
Good Luck

Sep 28, 2008 | HP Officejet 4355 All-In-One InkJet...

3 Answers

I purchased a HP LaserJet 3050

The instruction to use scanner in HP Laserjet 3050

Click Start, click All Programs or Programs, and then click HP. Click HP LaserJet
3050/3052/3055/3090 all-in-one, and then click Scan.

Click Setup.

Select Change the destinations that show up on the all-in-one control panel when I press
the Scan To button, and click Next.

Select Allow me to scan by pressing the Scan To button on the all-in-one....
Move the destinations from the PC window to the All-in-one window.

Click Update. See the online User Guide for complete information

Source : Manual for HP Laserjet 3050

Thanks for using Fixya


Sep 11, 2008 | HP LaserJet 3050 All-In-One Printer

3 Answers

Can not scan to computer


below are the steps that i want you to follow. The "NO SCAN OPTIONS" refer to the absence of options when you try to scan using the printer button your printer. However, if you are going to scan from the SOlution center installed in your computer, it will scan without any problem.

Step two: Populate the destination list The destination list must be populated in order for the Scan To function to work. Follow these steps to populate the destination list.
  1. Open the HP Solution Center. Use one of the following methods to open the HP Solution Center.
    • On the Windows desktop, double-click the HP Solution Center icon.
    • On the taskbar, click Start , Programs , or All Programs , click HP , and then click HP Solution Center .
    If more than one HP device is installed, click the tab for the All-in-One product. The HP Solution Center shows only the functions, settings, and support options that are appropriate for the selected HP product.
  2. Click Settings .
  3. Click Scan Settings and Preferences .
  4. Click Scan to... Setup .
  5. Click the Destination List tab.
    NOTE: Depending on the computer performance, it can take several minutes for the Front Panel Destination List to populate after the printer or computer is turned on.
  6. If the Front Panel Destination List is empty, continue with this procedure. If the Front Panel Destination List contains valid scan destinations, proceed to step three to uninstall and reinstall the software.
  7. Click each program to include on the Scan To list.
  8. Click the Add arrow.
  9. Click OK .
  10. Scan a document using the Scan To button on the front panel.
  11. If the scan fails, try to scan using the HP Solution Center Scan button. If the scan still fails, please let me know.

Thank you so much.


Jun 02, 2008 | HP Officejet Pro L7780 All-In-One InkJet...

2 Answers


My Photosmart 2575 v has worked fine as well for over a year and now it won't scan. I get the same message: "Refer to device documentation to troubleshoot". I ran all updates and they said I have them all and everything is working perfectly. It's not though. I still can't scan. I tried their work-around by opening paint and then acquring image from the scanner but that does not work either.

Apr 30, 2008 | HP Photosmart 2575 All-In-One InkJet...

1 Answer

Scanner will not save to computer

By default, the HP all-in-one sends all scans to the HP Photo & Imaging Gallery for you to preview. Suppose that you want to scan your photos directly to email instead. To do this you will need to modify the destination assigned to the front panel scan button. Here is how to do it:
  1. If you have not already done so, open the HP Director and click Settings , point to Scan Settings & Preferences , and click Scan to… Setup . The Button Settings dialog box appears, with the Destination List tab on top. The HP all-in-one automatically inventories your computer and lists all the possible scan destinations for you in the Available Scan Destinations list.
  2. Using our example of scanning directly to email, select the Email destination in the Front Panel Destination List and click the Move arrow to move it to the top of the listing.
  3. Click OK to save the new destination setting and close the dialog box. All of the scans you do using the HP all-in-one front panel buttons will now be sent directly to your email program, instead of to the HP Photo & Imaging Gallery.
  4. Click Scan Picture or Scan Document in the HP Director to scan using your new settings, or click a Scan button on the HP all-in-one front panel.
Setting a default scan profile Use the following steps to apply a scan profile to all future scans.
  1. If you have not already done so, open the HP Director and click Settings , and click Scan Settings and Preferences .
  2. Click one of the following, depending on the type of scan profile:
    • Scan Picture Settings
    • Scan Document Settings
    • Button Settings The corresponding dialog box appears. If you chose Scan Picture Settings or Scan Document Settings , the Scan Settings tab is on top. If you chose Button Settings , the Scan Button tab is on top. All of these tabs have the setting you need, Apply Scan Profile .
  3. On the Scan Settings or Scan Button tab, click Apply Scan Profile and select the scan profile that you want.
  4. Click OK . The scan profile that you selected will apply to all future scans for the scan type that you selected.

Apr 13, 2008 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

I press scan it it wont scan my picture.

1. To load a picture, lift the lid and place the original face down on the left front corner of the glass, with the sides of the picture touching the left and bottom edges.
2. Close the lid

Scanning a text document
  1. Load the original.
  2. From the HP Director , click Scan Document .
  3. From the HP Scanning dialog box, select the desired options and Scan to destination.
  4. A preview of the image will appear in the HP Scan window. Make any edits from the HP Scan window and click Accept .
  5. Click Scan . The document will open in the selected Scan to destination.
Scanning a picture
  1. Load the original.
  2. From the HP Director , click Scan Picture . A preview of the image will appear in the HP Scan window.
  3. Make any edits from the HP Scan window and click Accept . The HP PSC sends the scan to the HP Photo & Imaging Gallery , which automatically opens and displays the image. The HP Photo & Imaging Gallery has many tools to edit the scanned image. For more information about using the HP Photo & Imaging Gallery , see the onscreen help that came with the software.
Stopping a scan To stop scanning, press Cancel on the front panel. Hope this helps. Good Luck.

Apr 08, 2008 | HP PSC 1315 All-In-One InkJet Printer

2 Answers

HP OFFICEJET 7410 "NO SCAN OPTION" the HP Director/Solution Center on scan menu and go to destination list tab 3. on the left side u will find a list of available destinations , move them all to the right side (front panel destination list) and save and then try to scan again , IT MAY WORK

Jan 01, 2007 | HP OfficeJet 7410 All-In-One InkJet...

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