I just put in a brand new tri color ink cartridge into my HP 960c Deskjet printer and when I try to print, the colors red and yellow will not print. The test page only shows black, green, blue, also a bit of purple. Did I get a defective cartridge?
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I see you replaced the Black in on your HP printer but the light keeps on blinking still.
Make sure that you remove the silicon film from the ink cartridge before installing in the printer, if that file is not removed the contact to the printers ink will not detect the ink cartridge at all.
Also try to remove all the ink cartridges and install all of them at the same time , this is to reset the printer from detecting all the printer ink cartridges.
I have an HP DeskJet 1220C that has been working fine for two years
now. All of a sudden it can only print in pink and black. It is driving
me crazy. I have tried the following without any success:
1. Replaced the cartridges twice 2. Aligned and cleaned the cartridge from the computer 3. Soaked the cartridge head in hot water, and made sure that all three colors will bleed out of the head 4. Cleaned the cartridge contacts with an eraser 5. Cleaned the cartridge contacts on the printer with a brush
I have used the printer series that you have for years, and once in awhile, I get a new cartridge that won't immediately print. Often, there is just a bit of dried ink residue on the print head, and that won't allow the cartridge to work correctly.
Some simple things to try are :
1) Remove the black cartridge. and take a damp paper towel and gently swab the print head area. Next, apply some pressure to the sides of the black cartridge, until you see black ink oozing out of the print head. Repeat if needed. Once the ink starts flowing, blot off the excess, and install the cartridge.
If you can't get ink to flow, then the cartridge might be bad. Most of them have an expiration date on the packaging.
First make sure there is no blue tape over the print head (the coppery brown strip is the electronics - don't pull this part off). If this wasn't the problem then the electronics on your cartridge are not functioning properly. There is no way to fix the electronics and you should get your money back from Walgreens. I own a Cartridge World store and we always make sure the electronics are functioning before we sell a cartridge. The HP 78s are very sensitive and sometimes do not work even after all our efforts. Yet with our 100% satisfaction guarantee our customers get working replacements for free.
Remove the new cartridge, inspect the contacts,usually gold little square,this is how the printer talks to the cartridge, make sure there is no ink on it. Where the cartridge ink dispenser is and where it comes in contact with the cartage holder,try and put a little rubbing alcohol on a q-tip and clean the area, it sounds like some ink has dried there and is not allowing the new ink to come out. Some printers have another cartridge that holds the ink cartridge, if this is the case, remove both of them for easy inspection and cleaning. If this does not work or not sure, go to the hp website and put in your model# and search the troubleshooting tips. If that does not help contact them with an e-mail for support. Hope you get it working.