Question about Canon MultiPASS MP390 All-In-One InkJet Printer

1 Answer

1" wide shaded line is appearing in center of scans

When I scan, I am getting about a 1" shaded line down the center from top to bottom. The light looks good, so either there is some light effect that started that I can't see or the pickup of the scan is bad. Is there any solution or has the printer met its end-of-life?

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 22 Answers

May be the scanner issue go to the authorised service centre do will do the needful

Posted on Mar 05, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Samsung un55d8000 shaded area bottom of screen


That is not a good sign. Since a TV screen utilizes what is called scanning lines and the data starts at the top zips side to side until it reaches the bottom; so fast you cannot observe that sequence; the same digital lines should be equal all the way from the top to the bottom. When any variation occurs (such as what you have mentioned) the lower light emitting diode rows are compromised. In a sense these lines are working at 1/2 capacity. This could be an issue with the controller and/or other devices on the circuit board. The company Samsung has a technical service department and a technician should be able to test out the problem described. If it is under warranty, have them replace it. It will only get worse in the future.

Dec 19, 2013 | Samsung UN55D8000 55" 3D LED 240Hz 1080p...

1 Answer

HP Scanjet N6010 Once documents are scanned a line appears on the scanned copy


The lines on a scanned document are typicaly caused by dirt on the scanning glass. To clean it use the following steps.

1. Unplug unit.
2. Open the fron access door from the top.
3. Clean both top and bottom **** glass that run the width of the scanner.

The glass can be cleaned with a lint free cloth and a mild glass cleaner.

Jul 21, 2010 | HP Scanjet N6010 Photo Scanner

1 Answer

We have a black line down the center of all copies...


If the problem only happens on copies or sent faxes then no it is not your drum. There is something on your scan glass. My guess is you are getting the line on your copies when you run the original through the document feeder. If you get lines through the document feeder but not on copies made off the glass then it is a dirty scan glass. There is a thin glass strip where the document feeder feeds the original. Usually something like white out that did not dry smears off an original and ends up on this thin strip of glass. Scratch it off with your finger nail and use some glass cleaner to resolve the problem. The scan glass is about 1/2 an inch to an inch wide and will be on the same side of the machine that the copier feeds the originals in on

May 20, 2010 | Office Equipment & Supplies

1 Answer

Black vertical line (1 inch wide) appears while scanning/copying


For this kind of problem you need to call the tech support because the printer is already messed up and it is in need of replacement

Hope this help

Byron

Jun 15, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Epson Stylus Pro 4800 Never Before Seen Banding Problem


Clean the nozzles, align the print heads, turn it off for about an hour. You may need to do this twice, but it works for me.

May 26, 2009 | Epson Stylus Pro 4800 InkJet Printer

2 Answers

Black line at left margin when scanning any document CX3900


Check to see if the glass part of your scanner is clean. Usually its dirty when you have that problem

Mar 12, 2009 | Epson STYLUS CX3900 All-In-One InkJet...

1 Answer

When printing or faxing from the top tray of my HP OfficeJet 6310 all in one I get a line that runs down the entire page on the copy or fax to the recipient. I have tried cleaning the glass and rollers...


The key to solving this problem lies in what you observed. It only happens when you use the document feeder. As you noted, when you place it on the glass, there is no line.

When you use the feed, your machine does not pull the document onto the main glass to scan it with a moving bar. Instead, the bar parks itself under the roller section, and the document gets scanned as it rolls past the stationary bar. A spot or speck that blocks the light bar as the document rolls past manifests itself as a vertical line.

Lift up the left cover and the roller carriage and you will see a narrow pane of glass about 1-1/2" wide. This is what you clean. I cleaned mine twice, unsuccessfully, with a glass wipe. Then I decided to align the streak on my copy with the glass, and saw the faintest speck.You may have to look VERY VERY hard under a bright light, but it will be there. A third, more vigorous and direct scrub and the speck was gone--so was the streak.

If the vertical line appears in both modes (document-fed and manual) then there is something on the light bar, or the bar has a broken scan pixel. If the main glass were dirty, you would not see a line, but random spots, and then only when fed manually. Dirty feed rollers can make lines, but not usually the clean, precise lines that are created by a blocked scan bar.

Mar 10, 2009 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

L7680 all in one W/big & wide dark vertical line


Open the document feeder and clean the scanner glass.

Feb 16, 2009 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Epson Stylus Pro 4800 Never Before Seen Banding Problem


Is there any debris under the printhead nozzle plate?

Jun 22, 2008 | Epson Stylus Pro 4800 InkJet Printer

Not finding what you are looking for?
Canon MultiPASS MP390 All-In-One InkJet Printer Logo

Related Topics:

34 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1842 Answers

Corne Viljoen

Level 2 Expert

385 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...