The feeder takes paper to the first set of rollers to be faxed or copied and then waits for the scanner to slide into position. When it starts to draw the paper in deeper, it goes in crooked and jams every time. I've opened up the top of the feeder, but I do not see anything causing a jam. I've cleaned the rollers and its still not feeding correctly. This just started out of the clear blue.
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When you use the flatbed the copy is perfect because the ccd sensor is under the glass cover and obviously is free form dust/ dirt.
On the other hand if you use the feeder the ccd sensor is located in between the roller assembly (not sure exactly for this model).
This means that the page is scanned by the ccd in the feeder, any dirt on the ccd will appear as a black line. I assume that you are feeding papers from the side and not from the top that is why you get a horizontal line.
A quick test to see if the ccd sensor is dirty is to feed the paper from the top side to the feeder. If you get a vertical line it is a proof that your ccd sensor needs to be cleaned.
The worst case is that the sensor in the feeder assembly has a tiny spot that is damaged and it is causing the black line.
So , first try the test, then open the feeder assembly, locate the ccd and clean it. Hope that this helps.
On the doc feeder there are 2 arms that go down into the machine. UNPLUG machine first. You squeeze them carefully and rock the doc feeder backward. It may take some manuevering,
Once you have separated the top half of doc feeder, you will see a wire harness going into the upper half, CAREFULLY unplug it. There are several screws holding down the cover over the bottom half, remove them and again carefully separate this cover from the main body.
Once this is done you should be able to replace the feed roller. One note, while you have it this far apart you ought to change the separaetor pad in the top half.
If this helps you, please log in a vote for me, thanx
If the document feeder is not feeding paper properly, the first thing I would suspect is the feed rollers ( 2 or 3 in total,) as they have the tendency to become dirty and worn. My suggestion would be to open the document feeder, take a clean rag and some general cleaner (no solvent,) and wipe down each roller as best you can. This will act to remove any trapped dirt or debris in the feed roller traction marks, and thus give you a more reliable document feeder. However, if this fails to alleviate the issue and the rollers appear worn, replacing them would be your next step.
I would suggest precisionroller.com as a good source for printer, copier, and fax supplies.
Try cleaning the rollers inside the scanner including the glass inside and out with a soft damped cloth. Look also for a piece of paper, staple wires, paper clips or pencil lead jammed inside the rollers or somewhere in the corner.
Also, look for a foreign object or substance on the cold cathode tube light and clean it. Try also cleaning the mirror.
Youll find that the most common problem with fax machines is that the scanner head that the paper passes over actually gets gritty and dirty. Remember it only takes a spek sitting in there.
Try a damp cloth (not to much Water) and wipe down the sensor reader, It will take a little bit of trial and error but mainly this is the common problem. also try wiping down all the wheels and rollers that the paper runs over as well. Otherwise it could be the recieval end that has a dirty paper feed wheel.
Sometimes it is also common that the internal scanner/sensor reader wears out and needs replacement.
IF this is the case its generally cheaper to buy another fax. Hopefully the above helps for you so you dont have to buy another one
Like a worn running shoes, the paper feed roller of the Automatic Document Feeder (ADF) have lost it's traction and has to be replaced or cleaned. Paper just slids and doesn't picked up properly without that little push. Professional servicers use a cleaner specifically designed for rubber rollers. However, YOU CAN get extra miles on it by dabbing a Q-tip in warm water and cleaning the paper feed roller on the ADF. Like all eletrical devices, the unit has to be turned off and unplugged before working on it. Take all precationary measures and goodluck.