Question about HP DeskJet 3820 InkJet Printer
During an attempt a print a one page document, the replace black cartridge notice came on. I tried several times to continue to print without replacing the cartridge by pressing the power, resume, and cancel buttons. After purchasing a new cartridge, I opened the cover and attempted to replace it. The printer cradle moved to the extreme right followed by a movement to the extreme right with the cover in the open position. The paper feed rollers were running continuously during the entire process making a screeching noise.
When I opened the cover with the power turned on, the paper feed rollers contiunue to turn and the print cartridges/ cradle remains in the extreme right position.It presently remains in the extreme right position and will not move in either direction whether the door is open or closed.
Bad cartridge carrier, probably uneconomical to get it fixed. However, try unplugging the power cord for 10 seconds. Good luck.
Posted on Jan 22, 2009
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