I have a problem with my LG MP3 Player recently adquired. By mistake I accidentally deleted a set of files, after that, my player didn't work anymore.
I was looking into LG web site the support to solve this problem, and actually I found a set of files to "upgrade" the player.
I applied the procedure to upgrade it, and now the Player is working fine (with all functionalities: Video, Music, Radio, Photos, etc)
But on despite of that, I'm still have a problem every time I turn on the device, the error message is the following: Not initial file download FM37.INT.
I NEED YOUR SUPPORT TO LET ME KNOW HOW I COULD GET THE FILE NAMED FM37.INT THAT THE PLAYER IS ASKING AND IN ADDITION TO THAT WHERE DO I HAVE TO COPY (INTO THE PLAYER).
For your information that was the sequence of errors that I have received after I made my mistake: 1st Error: Not initial file download FM37.INT, 2nd Error: VIS loading failing 3rd Error: Font Loading Error Q02
Then I downloaded the zip file with the upgradeable version (sorry I did not find which version I downloaded) and now I just receive this message I mentioned (every time I turn on the device): Not initial file download FM37.INT
-   I have a 2 GB UP3 Player model UP-S... It's also branded with LGT-UP-S(B) on the back sticker. I reformatted the device while using it as a USB drive and killed the MP3 player as I had no idea the software to run the device was actually stored in a way where I could destroy it.
I've poured over LG's site and have not found a single it of support docs for the device much less something along the lines of a firmware upgrade.
I tried their chat and they told me that I've basically turned my mp3 player into a USB key...
I can't find the firmware anywhere online.
-   Guest
Feb 18, 2009
-   tengo el mismo problema con mi lg fm37 error q02
-   Guest
Hi,
I too have had the "Device Manager code 9001 see manual" message come up on my LG unit, after having upgraded the firmware. All my music and photos disappeared and the unit would lock up if I tried to record anything.
I decided to format the device (from the General Settings) and the error message doesn't come up anymore. All my stuff was gone so there was nothing left to lose. It seems to be working now. I hope this helps you guys too.
hola chicos no hablo ingles pero creo que esta informacion les puede servir, yo tambien tuve problemas con mi reproductor lg FM37 (MF-FM37F2S, segun etiqueta trasera) me enviaba los mismos errores que a jennyr, o sea Font Loading Error Q02, bueno me di a la tarea de investgar y he aqui la solucion, busquen el programa "LG Media Center" en cualquier centro de descarga de freeware (apoyense con el google), una vez logrado esto lo instalan en su equipo, busquen en la pagina de LG el manual de usuario, en el se detalla la informacion de como actualizar el firmware de su mp3 y es sencillisimo, solo que antes deberan formatear el mp3 utilizando el explorador de windows, lo desconectan, abren el LG Media Centr y lo conectan de nuevo al pc, y automaticamente el programa de LG Media Center lo detecta y detecta el firmware actual, les va a decir si desean actualizarlo y listo, sigan las instrucciones que en el programa se detallan.
nota: cuando vallan a instalar el formware en el reproductor es posible que les mande el mismo error que al principio y no se qiera instalar , bueno solo reseteen su reproductor utilizando un clip y lo vuelven a encender y listo comenzara el update.
importantisimo: dejen por lo menos unas 8 horas el reproductor conectado a la pc para que se cargue bien y eviten que se les descargue por completo.
I also did a firmware upgrade and found everything gone! Lots of error messages. However, a simple fix is to go to settings and format the device. This will wipe all your files (they are probably gone anyway) and maybe you will need to set up new folders also (go to My Computer, open the LG device and set up new folders if needed.) Download the files (music, photos etc) again. PS if anyone has had success loading video files on an LG FM37 let me know. The LG media centre and the device don't seem to recognise any video formats. Bob
i got a lg jm53 but when i come to download information via the media player it just crashes.
i have also tried to download it via Window media player same result.
I tried downloading using my computer and transferring files but my computer wont let me transfer to it ,saying i can only transfer to my E drive , but it not on there.
Any help guys.
For those FM37 Mp3 multimedia player owners who thought the radio was rubbish, because it couldn't pick up any stations, - there is a simple solution.
In "Settings" for radio, you may find that under the subheading "Regions", the setting may be "Other". That is, for regions *other than Japan or Korea.
Though I am in Australia, I changed it to "Japan", and can now listen to good reception.
So, wherever you may be, if not Japan or Korea, try one of those 2 choices, if intial reception is non existant.
LG FM 37, Screen displays 'Device manager, Code 002 ERROR FONT, see the manual' on LG MP3 Model:...
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Everything functioning fine but new files cannot be transfered to player although there is 1G left of space.
My LG TOUCH ME FM37 becomes dead when i'm updating its firmware for mp3 player from internet, suddenly breakup in my network connection and updating was unsuccesful and it stop working from that time.
Please help me.
I have upgraded the firmware to 2.20 ver. The touchscreen not working well, cannot access to the music folder, video folder, setting folder.
Try to format a few times already, reset a few times, but the problems still same.
Please help me.
Can I get back version 1.10 instead?
I am also facing the same problem when I switch on my LG MP3 player.These are the errors showing when I switch on the player: 1st Error: Not initial file download FM37.INT, 2nd Error: VIS loading failing 3rd Error: Font Loading Error Q02 Is there any solution for this, Pls Advice.
I have the MP3 Player FM37. After Upgrade Firmware to Ver.2.2 via LG Media Center, it does not work. Each time when power on, a text "! Device Manager code 9001 see manual". But I can't find how to fix this in the manual. Please help me
Comment by Guest, posted on Dec 28, 2007
I have the sane problem!!! Where can i find this file : FM37.INT????
I have pretty much the same problem with my jm53 8gig mp4 player. surely someone out there knows the solution. I also downloaded the firmware from the lg website but to no avail