Question about HP Pavilion dv6000t Notebook

10 Answers

No audio device installed - multi-layered issues

Hp dv6000 notebook
vista OS
__________________________________________________________

Many layers to this:

1. problem originally appeared after I uninstalled some programs from the start menu
2. spent almost 2 hrs online with HP - who could not solve it and said to reformat hard drive and start over -- NOT!
3. tried ALL the solutions I found on the forums - no go
4. found fixya -- cleverer 2 said I had trojan and/or virus - per instructions I downloaded spybot and ad aware - did 2 clean ups and indeed did have trojans .. problem not fixed, however
5. tried to install new hardware - conextant audio device - crashed computer 3X (this is the correct audio device, I believe)
6. flash also quit working - fixya said to download as administrator - did and it works
7. CLUE: after first download of flash - audio device appeared, but did not work --
8. CLUE #2 - each time I restart I have to re-install flash
9. Problem is NOT just driver - when you try to install is says "no media device"

Is this a registry problem? Should I download a registry clean up program? I have downloaded 2 free ones and done clean up - seemed to make things worse, actually ...

Could the actual hardware (sound card, whatever) be damaged?

If so, what is the fix?

There are TONS of people on the forums, all computer types, with this same problem -- most of them also have vista os in the equation ...

Looking for a happy solution. And so far, you guys and your network are THE most knowledgeable....

Seriously hope you can help .. I'll tell the world about you ..
Actually I already put you in my last newsletter ... (but it's not the world, yet)





Posted by on

  • mindsetforpe Jan 25, 2009

    system restore back a month - does not work

  • mindsetforpe Jan 27, 2009

    problem: audio device not installed message
    hp pavillion dv6000 - vista os
    solutions I have tried so far that did not work:
    1. system restore (3X - to a month before the problem)
    2. spybot & adaware - did work - did have trojans, but problem still remains
    3. install new hardware - conextant audio - crashes system and gives message about bios error
    4. install driver - doesn't work - can't find media device
    5. registry cleaner - no change
    ------
    problem started when i uninstalled a bunch of stuff from start menu - system restore put it all back, but sound still won't work

    media device has shown up 2X during all this, but there was still no sound ...

    now the red x appears on the icon ...

    hp support could not fix and said to wipe out hard drive and start over .. do not want to do that ...

×

10 Answers

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  • 565 Answers

You have windows system files missing. Short of transfering your inportant files to a flash drive or two, and re-installing a fresh copy of vista, try this:

This solution is for XP, but vista is similar.

Insert your vista installation disk into your drive and re-boot. From the "install windows" box, select "repair your computer." From the "system recovery options" box, select "command prompt."

Once at the command prompt (blinking >) cursor, type the following, where Dis your cd/dvd drive letter. The "C" drive is usually where the operating system is installed.

1...at the command prompt C:\Documents and Settings\{your user name}>[blinking cursor "_"]

type this:

copy d:\i386 c:\i386

It will take a few minutes to load. After it finishes copying, type "exit" to end your session.

Then reboot your computer and that should do it.

Are there any further questions regarding this matter? If not, enjow :-)




Posted on Jan 27, 2009

  • Bob
    Bob Jan 27, 2009

    You can also run System File Checker. start>run>type in "cmd">then type in the following at the command prompt: sfc/scannow

    The computer may ask you to insert your installation cd into your cd/dvd drive.

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  • 6,966 Answers

Hi and welcome to FixYa,

To my knowledge, there were several versions of this laptop. Verify that the sound device is indeed a Conexant. There are other versions of the same model that uses Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 03).

Good luck and Thank you for using FixYa.

Posted on Jan 27, 2009

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  • 92 Answers

Hello and welcome to FixYa,

Here is a link for the
Conexant Audio Driver version 4.8 for windows Vista,
Driver Download

Posted on Jan 27, 2009

  • Michael Cunningham
    Michael Cunningham Jan 27, 2009

    You can go to
    the drivers can be found at

    http://welcome.hp.com/country/us/en/supp...

    if you bought in the USA



    to find your exact product name look on the bottom of the laptop
    close to where the windows "key" sticker is and you should see a
    sticker that HP put there.
    should say:

    product: hp pavilion dv2000

    s/n: ###########

    p/n: ###########



    service tag dv2120us

    From there you can download all the drivers for you machine


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  • 5,158 Answers

Have you done any disassembly to that laptop lately .... like removing the cmos battery etc. ?

Robert

Posted on Jan 27, 2009

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  • 320 Answers

Hi,
Remove all the audio devices which you have installed earlear and install a fresh. for latest audio driver, click on the below link and select your model and select the operating system...

http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=hp+dv6000+notebook+&submit.x=7&submit.y=4

or First try with Windows xp and later try it in Vista..

Thank you......

Posted on Jan 27, 2009

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First off the problem is,you are trying to use a driver for xp,the driver for vista is at the bottom of this page.

Click start,control panel,On the left hand panel,select (classic view) Double click on system, On the left panel,select (device manager) The the + beside Sound,video,and game controllers,select the audio device,Right click and select un install.
Once un install is complete,Go to the top and click the icon for scan for hardware changes,once new hardware is found,close the open windows and click here and run the Vista driver.If the link doesn't work,just copy and paste this into your internet search bar.
ftp://ftp.hp.com/pub/softpaq/sp36001-36500/sp36079.exe

Posted on Jan 22, 2009

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  • 221 Answers

As you will have to install it again the latest drivers .just download it from net the latest software.it can also be the problem of any files get missing for this reinstall the windows again after formatting the operating system.

Posted on Jan 22, 2009

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  • 6,487 Answers

It seems you already tried running a lot of security software on this computer and still have the same problem, but if I'm correct you haven't run a system restore yet on the time and date that everything was working fine on that computer, so if you haven't tried that yet better do a system restore first and hopefully that will fix the problem...

Posted on Jan 22, 2009

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Ok have you tried to reinstall windows from scratch also if you know the name of the audio card let me know

Posted on Jan 22, 2009

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  • 378 Answers

Just do a system restore to your pc/laptop follow this instructions click start on the task bar--->then click all programs---->then click asseccories----->then click system tools------>then click system restore option-----> click next in the system restore option  there you select the date that is in bold and select that date at when your pc was actually functioning properly it will work properly. thanks.

Posted on Jan 22, 2009

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