Question about Dell 1720dn Laser Printer

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Dell 1720dn paper sticking. Also its not printing from tray 2

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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damanpreet_c
  • 69 Answers

SOURCE: Dell 3100 CN printer...message on printer reads load tray

Cycle Power on the Printer

  1. Turn the printer off.
  2. Wait 10 seconds.
  3. Turn the printer on.
  4. Determine if the issue still occurs.
Verify There is Paper in the Tray

Verify the Paper Size
Look at the chart below to verify that the paper size meets the 3000cn / 3010cn / 3100cn-series specifications.
941802c.gif

Verify the paper size in the tray matches the size set in the 3000cn / 3010cn / 3100cn-series printer´s operator panel.

To verify the paper size in the tray matches the size set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.
  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.
  3. Press the down arrow until Paper Size appears and press the return%20arrow%203100cn.jpg button.
  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or MPF) appears and press the return%20arrow%203100cn.jpg button.
  5. Press the down arrow to select the specific paper size, as shown in Figure 1, and press the return%20arrow%203100cn.jpg button.
  6. Press the MENU button.
43d7cbe.gif

*1 Denotes country-specific factory default values.
*2 Available for the optional 250-sheet cassette only.

Figure 1 - Paper Size Chart





Verify the Paper Type Matches the Type Set in the Printer´s Operator Panel

To verify the paper type matches the type set in the printer's operator panel, perform the following steps:
  1. Press the MENU button.

  2. Press the down arrow until Tray Settings appears and press the return%20arrow%203100cn.jpg button.

  3. Press the down arrow until Paper Type appears and press the return%20arrow%203100cn.jpg button.

  4. Press the down arrow until the specific paper tray (Tray 1, Tray 2, or Multipurpose Feeder) appears and press the return%20arrow%203100cn.jpg button.

  5. Press the down arrow to select the specific paper type, as shown in Table 1, and press the return%20arrow%203100cn.jpg button.

  6. Press the MENU button.
91a7233.jpg
Table 1: Paper Type Chart

All media types that are not Plain 1 should be printed from the MPF only.


Verify the printing preferences on the Dell™ 3000cn / 3010cn / 3100cn / 5100cn-series printer.
To verify the printing preferences is set to print from the correct tray with the correct paper size, perform the following steps:
  1. Click the Start button, go to Settings, and click Printers and Faxes.
    The Printers and Faxes window appears.
  2. Right-click Dell Laser Printer 3000cn / 3010cn / 3100cn / 5100cn-series and click Printing Preferences.
    The Printing Preferences window appears.
  3. Verify the Paper Size drop-down is set to the correct paper size loaded in the specific tray to be printed from..
  4. Click the Paper Tray tab.
  5. Click the Paper Source drop-down menu and select the specific tray to be printed from.
    This sets the size and tray defaults.

Verify the Paper Size From the Printing Application Matches the Designated Printer Tray
To verify the paper size from the printing application matches the designated printer tray, perform the following steps:
  1. Open the application being used to print the document. (Example: Microsoft Word)
  2. Click File and click Print.
  3. Verify the paper size.

Verify the Paper Source From the Printing Application Matches the Designated Printer Tray
  1. Open the application being used to print the document.
  2. Click File and click Print.
  3. Verify the paper source.

Do not replace any printer hardware as this is not a printer hardware issue.

Posted on Nov 12, 2008

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  • 53 Answers

SOURCE: 1720dn dell

Normally to fix a printer that is printing gibberish, uninstalling and reinstalling the print drivers will fix this issue. Another thing that can contribute to gibberish print is using a USB cable that is too long.

With this particular problem (prints Zen), one solve is to uninstall any Dell toner management software. This is particularly true if you are running Vista and hooked up by USB. To uninstall the toner management software (Vista OS), go to control panel>programs>programs and feature>uninstall a program. From this list choose Dell software, choose a customized uninstall, and then choose anything that has to do with Dell toner management.

Posted on Jan 08, 2009

  • 1 Answer

SOURCE: Dell 1320c printing error "no paper detected"

I had the same problem. I removed the paper tray, turned the printer on its side and manually moved all the working parts on the bottom of the printer - rollers and switches..

When I reinserted the paper tray, everything worked fine.

PS. I ordered and returned a new paper tray from Dell, that was not the problem.

Posted on Apr 06, 2009

Peoples book
  • 9 Answers

SOURCE: Paper jammed (Dell lase Printer 1720dn

Open the back cover and look for paper wrapped around a roller back there. That is the most common cause of the issues with this machine. The other thing you can try is to push down on the little flaps where the paper comes out of the printer. These get stuck and need cleaning/replacement all the time in the later life of these models (1720's).

Posted on Aug 22, 2009

  • 1 Answer

SOURCE: I have 2 Dell model 1700n laser printers and they

Take off the two rubber rollers, turn them inside out and replace them, Voila!

Posted on Aug 23, 2009

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1 Answer

It won't "catch" the paper to print. It goes through all of the normal sounds, but won't print.


Check that there are still two rubber bands around the two little rollers. One of mine fell off and got stuck inside.

May 28, 2014 | Dell 1720dn Laser Printer

1 Answer

Printer i making a weird clicking sound. It won't print. It has error light On. Status: load tray 1 / Plain letter Toner level is 80%


check if there is a paper at tray 1. if so, may be the printer is unable to pick up paper due pick-up roller problem. try to remove the tray and look in the middle, there should be a rubber like roller. if its too glossy it cant pick the paper.

Sep 18, 2011 | Dell 1720dn Laser Printer

1 Answer

Dell 1720 printer prints crooked i.e. left margin is not parallel to edge of paper


most likely you have a bad pick-up roller. it is inside the printer directly above the paper tray. this is one reason the paper would pull in an angle.

Nov 12, 2009 | Dell 1720dn Laser Printer

2 Answers

Why does my dell 1720dn print crooked?


The paper feed rollers are dirty and are pulling the paper in at an angle.
Could be from high % cotton paper or sticky label printing.
Clean the "pickup" rollers with eyeglass cleaner (not Windex).

Nov 06, 2009 | Dell 1720dn Laser Printer

1 Answer

Load Paper light


You need to clean the feed roller, if you take out the paper tray and tip the printer on it's back you can see the roller and clean with just a damp cloth and try printing again...

Sep 15, 2009 | Dell 1720dn Laser Printer

1 Answer

1720dn error light will not reset


Follow this link to a previous FixYa post about this error and the suggested solution.

Feb 23, 2009 | Dell 1720dn Laser Printer

1 Answer

Dell laserjet 1720dn


Reseat the paper in the paper tray, and replace the pickup rollers for both trays, note the pickup rollers are in the trays and under each tray.

Feb 12, 2009 | HP LaserJet 4250n Printer

1 Answer

I have problem with Dell 1720dn Printer its not working one green light is on and another Amber light solid on paper sighn can you help me


Hello,
According to the manual the light combination meas the following:
Load <input source> <type> <size>Load the specified paper input tray with the designated paper type and size.

This info can be found here at this dell website:
https://support.dell.com/support/edocs/systems/prn1720/en/1720_en/en/d0e772.html#operator-panel-lights-chapter

Good Luck!
Rich Lilja


Jan 21, 2009 | Dell 1720dn Laser Printer

1 Answer

Popping noise when i print


if there is a clicking noise, check the paper tray. either the tray is overloaded or the paper guide is not set properly.

it's common for the blue paper tab in the paper tray to slide back. the tab has a little square cut out. make sure that it says "LTR" if you use regular letter size paper (8 & 1/2 x 11 inch).

Dec 12, 2008 | Dell 1720dn Laser Printer

1 Answer

New secondary tray not recognized on vista.


Dell Laser Print 1720 dn Properties window. Click on the last tab called install options. Click the ask printer button. This should update the print driver with the add on drawer.

Oct 30, 2008 | Dell 1720dn Laser Printer

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