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Re: Plastic collar on door ice dispencer
As long as its not broken you will see 3 tabs on the back of the collar one looks like a downward hook and the other 2 are across form oneanother and look like clips. slide the hook end into the square hole on the dispenser lever then tilt the top 2 clips up toward the disp door. it is a very tight fit i usually can get it past the cover with a little force. if you think it may break you can remove the disp cover by prying the cover off at the 2 slots located on the bottom of the disp cover. good luck peyton
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Hi;there is a little plastic valve set up that return the ice flat. Fiddly joba and patients required so you don't brake anything else, that somethings sticks and won't allow flap to fully return. If that doesn't work, tape the flap up and open the freezer door and retrieve ice that way
remove the ice bin then hold it over the sink and lift the small arm located on the back of the dispenser if it opens and cubes fall out this is good.
the next thing to look at open the door and look at the auger motor case and you will see a small hole in the back with a square plastic actuator make sure this is down.then hold the door switch and have some one try and dispence ice the piece of square plastic should move up if it does not the it needs to be replaced.
if it moves up just make sure the metal arm on the back of the dispencer bin is properly inserted in the plastic actuator.
take out your ice bin the look in the back of the freezer and ytou will see a small hole with a plastic sqaure actuator.hold the door switch closed and make sure the unit is selected for cubed ice then try and dispence ice if the swaure plastic acuator moves up it is working fine it shoeld drop down when you release the dispencer arm.if it dropps back down then make sure that the metal bail arm is properly inserted into the hole in the auger case when that actuator moves up this opens the small plastic door on the ice bin to allow subed ice to come out.make sure there is no ice build up on the ice bin that would stop the trap door from opening.good luck with you fridge i hope this helps you out,let me know how thing s go for you.
you have two problems. First the ice build up is because the dispensor door is not closing all the way and the air is causing condensation and freezing.
you will half to find out why the door is not closing. it could be a bad door or the solinoid could be bad.
The second problem is that the solinoid in the back of the freezer is not moving the ice bucket arm.
Common problem is that the solinoid is bad or the plastic arm on the solinoid is broken.
Sounds like the clear plastic door guide on the ice dispensor arm , is broken loose , holding the door , keeping it from closing . If this is the problem , it just snaps on . If a piece is broken from the guide , pt # 985866 is usually the part .
At least yours is making ice. Mine wount even make ice. While toubleshooting my prob, I notice a metal rod on the bottom of the ice tray. This rod opens and shuts a plastic "trap door" in the tray. The position of that door determines whether the ice is crushed or whole. If the trap door is open the ice falls through the dispenser freely. If the door this closed the ice is force thorugh metal teeth where it is crushed then dispensed. Open the freezer door and take the ice tray out. You should see a hole at the back of the freezer that the metal rod goes through. In that hole there is a plastic square that moves up and down. If the set your dispenser to crushed ice, leave the door open, push in the door switch at the bottom, and press the dispenser. The plastic square does nothing while the motor is turning. That allows the door to stay closed and forces the ice through the metal teeth. If you set the dispenser to whole ice and do the same thing the plastic square is suppose to lift up forcing the door open and letting the whole ice drop freely. The plastic square probably does nothing even if you set it to whole ice. That mean the trap door never opens focing the ice to always get crushed.
Unfortunately, I have no solution because mine works and I had no need to investigate further. I hopes this helps you figure out the problem though
You do not list model number, so this will be very generic. If you have cubes in the ice bin, and when you try to dispense them the duct door opens and the auger motor runs, check the auger in the ice bin itself. Check where the spiral auger meets the plastic part on front of the auger. Drive part likely seperated.
check inside the bottom of the refrigerator for water, the water line goes thru the back of the refrigerator and it may have cracked and leaking inside instead of going to the dispenser. if not then water is most likely frozen in the line going thru the back of the refrigerator. look behind the pans in the refrigerator and there should be a coil of clear plastic water line, this is the reservoir that chills the water for the dispenser. sometimes it will freeze up if the refrigerator is very cold.