Question about Whirlpool ED2SHAXM Side by Side Refrigerator

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Plastic collar on door ice dispencer

The plastic collar on the door ice dispencer has come off. How do you put it back? What does it clip on to?

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As long as its not broken you will see 3 tabs on the back of the collar one looks like a downward hook and the other 2 are across form oneanother and look like clips. slide the hook end into the square hole on the dispenser lever then tilt the top 2 clips up toward the disp door. it is a very tight fit i usually can get it past the cover with a little force. if you think it may break you can remove the disp cover by prying the cover off at the 2 slots located on the bottom of the disp cover. good luck peyton

Posted on Jan 22, 2009

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the next thing to look at open the door and look at the auger motor case and you will see a small hole in the back with a square plastic actuator make sure this is down.then hold the door switch and have some one try and dispence ice the piece of square plastic should move up if it does not the it needs to be replaced.
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1 Answer

Ice maker will not make ice cubes, only crushed ice.


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1 Answer

The ice dispencer accumulates ice and clogs the opening. also the dispenser only servers crushed ice even when the cube button is pushed


you have two problems. First the ice build up is because the dispensor door is not closing all the way and the air is causing condensation and freezing.
you will half to find out why the door is not closing. it could be a bad door or the solinoid could be bad.

The second problem is that the solinoid in the back of the freezer is not moving the ice bucket arm.

Common problem is that the solinoid is bad or the plastic arm on the solinoid is broken.

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1 Answer

Door inside the ice dispencer sticks open. have to push it close


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2 Answers

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Ge, tfx26kpda ww, ice maker only dispences crushed ice


At least yours is making ice. Mine wount even make ice. While toubleshooting my prob, I notice a metal rod on the bottom of the ice tray. This rod opens and shuts a plastic "trap door" in the tray. The position of that door determines whether the ice is crushed or whole. If the trap door is open the ice falls through the dispenser freely. If the door this closed the ice is force thorugh metal teeth where it is crushed then dispensed. Open the freezer door and take the ice tray out. You should see a hole at the back of the freezer that the metal rod goes through. In that hole there is a plastic square that moves up and down. If the set your dispenser to crushed ice, leave the door open, push in the door switch at the bottom, and press the dispenser. The plastic square does nothing while the motor is turning. That allows the door to stay closed and forces the ice through the metal teeth. If you set the dispenser to whole ice and do the same thing the plastic square is suppose to lift up forcing the door open and letting the whole ice drop freely. The plastic square probably does nothing even if you set it to whole ice. That mean the trap door never opens focing the ice to always get crushed.

Unfortunately, I have no solution because mine works and I had no need to investigate further. I hopes this helps you figure out the problem though

Good Luck.

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