Question about Compaq Presario 5000 PC Desktop

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My computer wont open windows

2 days ago I got a pop up for one of those spy-ware programs that try to get you to download their software, I tried cancel out of it and I wasn’t able to. I couldn’t even get out of it through task manager. Everything was frozen up on my computer so I did a hard shut down. Now I can’t get into my computer at all. When I power up it brings up a screen saying that my computer was shut down improperly and it gives me the options to open windows normally, to restart my computer from the last time it worked properly, from safe mode, safe mode with networking, and another safe mode option that I cant remember off the top of my head as I am not at home in front of my computer. When I try to use the first 2 options it goes to the windows screen like its going to reboot but nothing happens it just stays at that screen. When I try any of the safe mode options it goes to a screen that looks like a DOS screen and it has the drivers rolling up the screen to the end then stops and then does nothing else and it is frozen in that screen. HELP!! I have tried everything I can think of and all I really need to be able to do is open windows normally so that I can fix the other problems. Can anyone help?

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Step 1: Removing recently added hardware
Use the steps in this section to disconnect any recently added hardware and test for the error.

NOTE: If a new internal device (sound card, hard drive, or other) was added to the computer before the error message started to occur, you have to remove it before continuing.

  1. Turn off the PC and unplug the power cord.
  2. Disconnect the mouse, and any other peripherals attached (Printer, scanner, webcam, zip drive, phone cord, network cable and other devices). Leave only the keyboard and monitor cable attached.
  3. Press and hold the power button on the front of the PC. Release after 10 seconds.
  4. Plug the power cord back in.
  5. Turn on the computer.
  6. The computer displays the We apologize for the inconvenience... message. Allow the timer to count down from 30 to 0.
  7. If the computer successfully starts to the Windows desktop and does not restart to the error message, connect one device and wait until Windows recognizes it.
  8. To find if a device is causing the error, continue connecting the devices, one at a time, restarting the computer each time, until the device that is causing the error is found.
NOTE: If this does not solve the issue try to do a system restore BUT it will delete all your files and programs you install by yourself after the system. You will be able to use the pc as a new pc.

Step 2: Restoring with System Restore
Use the steps in this section to restore Windows XP to an earlier time:
  1. Turn off the computer.
  2. Remove all attached devices except for the mouse, keyboard and monitor.
  3. Turn on the computer.
  4. When the We apologize for the inconvenience... message appears, use the UP or DOWN arrow key until Safe Mode with Command Prompt is highlighted and press Enter. NOTE: If the computer stops responding or restarts automatically, skip to Step 6 to restart from the last known good configuration.
  5. When the logon screen appears, select Administrator and enter the password (if applicable).
  6. When the command window appears, type: cd \windows\system32\restore and press Enter.
    Type: rstrui and press Enter. The System Restore screen will appear.
  7. On the Welcome to System Restore window, select Restore my computer to an earlier time , then click Next.
  8. On the Select a Restore Point window, select a date that is highlighted in bold print from the calendar.
  9. Select a restore point from the window labeled, On this list, click a restore point and click Next.
Please rate my solution.

Posted on Jan 22, 2009

  • Ganesan Chandraiah
    Ganesan Chandraiah Jan 25, 2009

    Performing a System Restore

    1. Turn off the computer.
    2. Disconnect all connected devices (such as the Personal Media Drive, USB drives, printer, and fax), remove media from drives,

    and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, and power cord.
    3. Turn on the computer and immediately press the F11 key repeatedly , about once every second, until Recovery Manager

    opens.
    4.Click Next . A Microsoft System Restore screen opens.
    5. Click Yes , and Next to continue the restoring process.



    Performing a System Recovery

    1. Turn off the computer.
    2. Disconnect all connected devices (such as the Personal Media Drive, USB drives, printer, and fax), remove media from drives,

    and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, and power cord.
    3. Turn on the computer and immediately press the F11 key repeatedly , about once every second, until Recovery Manager

    opens.
    4. Click Next . A Microsoft System Restore screen opens.
    5. Select No, I would like to see other options , and then click Next . A System recovery screen opens.
    6. Click Yes , and Next to continue the recovery process.
    7. The Recovery Manager gives you the option of backing up your data files, do so now if you wish.. To continue recovery, select No , and then click Next.
    8. A recovery progress screen opens. Wait while files are restored.
    9. When System Recovery is complete, click Finish.
    10. The computer restarts and continues into Windows setup. Complete the setup screens and wait until the computer finishes

    the setup.
    11. Turn off the computer, reconnect all peripheral devices, and turn on the computer. Before using the computer, update and

    protect it by reinstalling any virus and security software that was installed before the System Recovery.
    12. Reinstall any software applications that were added after purchasing the computer, and replace any files that were backed

    up.

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The short answer....reinstall windows. Yes you well loose what is on your hard drive, but atleast you can use your computer.  Need more help? Let me know. Good Luck!

Posted on Jan 21, 2009

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1 Answer

How to make my pc faster


1 . Clean up your desktop icons. Having too many icons on your desktop slows down your computer's operational speed. Consider cleaning them up to keep only what you need on your desktop.

2 . Remove unnecessary start-up entries. These are programs that start when you turn on your computer, and it takes time for them to load. Programs such as lime wire, Msn, and quick time helper are common culprits.

3 . Run a virus-scan. If you do not have any virus protection software, Then you can download it from the internet

4 . Un install any programs you don't use in Control Panel. Trial software and other junk clogs up your computer and makes it run slowly.

5 . Do a registry scan and repair. Using cleaner of your choice, clean and repair the Windows registry to make your computer run smoother.


6 . Conduct an ad-ware scan. Ad-ware is similar to spy ware and is just as bad. You can also download it from the internet

8 . Upgrade your computer's hardware. The most common upgrade is an upgrade in RAM, but you can also upgrade your graphics card or processor to make your computer run faster.

9 . Make sure all your hardware drivers are up to date. Do this by visiting the manufacturer's websites to download the latest versions.

10 . Turn off unnecessary visual effects such as Vista's Aero effect, all of which slow down your system. Skinning programs such as Windows Blinds also slow down your system.

11 . If all else fails, re-format your computer and install windows again to start off will a clean system with no junk.

12 . De fragment your hard-drives. When your hard drive is reading your files, a little head drops onto to a spinning disk to read the information to load a file. If the file is split up between multiple parts of the hard drive, it takes longer to open each file. Thus, De fragmenting frequently will make every-day activity quicker on your computer.

Hope the above information will help you.
Thanks.

Oct 10, 2010 | HP Pavilion m7480n (882780389410) PC...

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How do i get rid of viruses for free


With trial software.
They are everywhere 30,60,& 90 day trials are everywhere. Here's a few months worth, with spy-ware and internet security too.
Oh yea..if they want you to fill out a form with your name and Email address just make a fake name & create a quick yahoo or hotmail acct and use it for **** stuff like these

1ST 30 DAYS:
http://usa.kaspersky.com/downloads/free-home-trials/anti-virus
With internet security....
http://usa.kaspersky.com/downloads/free-home-trials/internet-security
----------------------------------------------------------------------------------
2ND 30 DAYS:
http://us.trendmicro.com/us/downloads/home-and-homeoffice/index.html
---------------------------------------------------------------------------------
GO HERE FOR OTHER FREE SOFTWARE TOO...

http://www.thefreecountry.com/security/index.shtml



Don't try Norton they try to trick you

Sep 20, 2010 | PC Desktops

1 Answer

My computer screen continues to pop-up a balloon that states "you have a security problem." How can it be fixed?


Its seems like you have infected with spy ware of sometype. first of all look at the task bar, I am sure there is a yellow triangle or something similar with a ! mark on it, if try to close it, it wont give you that option. So first of all, turn on windows defender download the updates and run the spyware check. IF this does not help get a antivirus/antispyware s/w and run it. Lets see how that goes.

Oct 19, 2008 | PC Desktops

1 Answer

Windows waring message, warning syware decteteted on my computer. it says to install spy ware but i have alreredy have and it will not go off the montor. what to do???


The program that it is telling you to install is the actual spyware, do not allow it to install.
Go to www.malwarebytes.org and download Malwarebytes, this is a free utility for fighting that sort of thing and should be able to get rid of it for you.

Aug 24, 2008 | PC Desktops

1 Answer

Re-install a program from the trash bin


hullo there
if you just deleted the spyware just restore it from your trash bin but if you uninstalled it then you will have to reinstall it using either your software cd or its executable file.

Jun 25, 2008 | PC Desktops

1 Answer

Pop ups


Go HERE and run Trend Micro's Housecall on your computer.

Also make sure you anti virus and spy sweeper software are up to date. New threat come up every day.

Jun 18, 2008 | PC Desktops

1 Answer

Computer is operating very i only have 368 of ram.


You just answer your question. Upgrade memory. If you are running Windows XP service pack 2 with antivirus program, it would used up most of your memory even before you open any programs. I would recommend at least 512MB and if you are using your computer to edit pictures I would boost it up to a 1GB.

You might still have another problems such as viruses or the spy-ware.

Good luck

May 30, 2008 | E-Machines PC Desktops

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