Question about HP Photosmart C5280 Printer

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Printer level gauge shows cartridges aas empty even when they are

Pop up display from hp5280 printer shows cartridge levels of all inks as empty even when cartridges are new.

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  • hmsarchy Jan 22, 2009

    Thanks. I usually know about how much ink I have. I was just wondering why it does that. Any clue?



    Do you know why, by any chance, I am getting a message that says "check printer documentation" when I insert a newly recharged black printer cartridge in my HP C5280 all-in-one? It was doing this the other day, then spontaneously spit out 50 pages that had been in the print queue since the night before...

  • hmsarchy Jan 22, 2009

    printer won't let me align--won't let me do anything. Just sits there with message to check documentation. any further thoughts?

  • hmsarchy Jan 22, 2009

    Tried this twice, just as you said. Still no luck. It just sits there telling me to look at my printer docummentation, with the little exclamation point blinking.



    I am using refilled HP cartridges. Do you think that's my problems? I've used them before. It accepts the color cartridge but not the black. It's acceptted black cartridges before. What are the odds that got 2 cartridges in a row that are bad? My suppllier is usually very, very good for the cartridges.



    Any other ideas??

  • hmsarchy Jan 23, 2009

    Thanks for the response. I already went an got a new cartridge. I think refilled cartridge was past it's wear date. I appreciate all your help.



    Be blessed!



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Hi, 

many times the ink gauge is not true, if u wanna see the actual level of ink, try to print the self test page..........

regards,  raj_p5983

Posted on Jan 22, 2009

  • 1 more comment 
  • govinda raj pillai Jan 22, 2009

    that happened becoz the catridge was not alligned and in future before u change the catridge make sure that there are no documents in queue.......




    Regards, 
    raj_p5983

  • govinda raj pillai Jan 22, 2009

    take all catridges out and unplug the power cord and press and hold the ON button for 1 min and release the button and plug the power cord and when it ask for catridges put the catridges and then try...........






    regrads, 
    raj_p5983

  • govinda raj pillai Jan 23, 2009

    i think the refilled catridges is causing the issue, becoz hp catridges as some thing called ACUME which stores the data of the catridge, try change the catridge and install a brand new catridge........




    Regards
    raj_p5983

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