Question about HP Photosmart C5280 Printer

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Printer level gauge shows cartridges aas empty even when they are

Pop up display from hp5280 printer shows cartridge levels of all inks as empty even when cartridges are new.

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  • hmsarchy Jan 22, 2009

    Thanks. I usually know about how much ink I have. I was just wondering why it does that. Any clue?



    Do you know why, by any chance, I am getting a message that says "check printer documentation" when I insert a newly recharged black printer cartridge in my HP C5280 all-in-one? It was doing this the other day, then spontaneously spit out 50 pages that had been in the print queue since the night before...

  • hmsarchy Jan 22, 2009

    printer won't let me align--won't let me do anything. Just sits there with message to check documentation. any further thoughts?

  • hmsarchy Jan 22, 2009

    Tried this twice, just as you said. Still no luck. It just sits there telling me to look at my printer docummentation, with the little exclamation point blinking.



    I am using refilled HP cartridges. Do you think that's my problems? I've used them before. It accepts the color cartridge but not the black. It's acceptted black cartridges before. What are the odds that got 2 cartridges in a row that are bad? My suppllier is usually very, very good for the cartridges.



    Any other ideas??

  • hmsarchy Jan 23, 2009

    Thanks for the response. I already went an got a new cartridge. I think refilled cartridge was past it's wear date. I appreciate all your help.



    Be blessed!



    Archy

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Hi, 

many times the ink gauge is not true, if u wanna see the actual level of ink, try to print the self test page..........

regards,  raj_p5983

Posted on Jan 22, 2009

  • 1 more comment 
  • govinda raj pillai Jan 22, 2009

    that happened becoz the catridge was not alligned and in future before u change the catridge make sure that there are no documents in queue.......




    Regards, 
    raj_p5983

  • govinda raj pillai Jan 22, 2009

    take all catridges out and unplug the power cord and press and hold the ON button for 1 min and release the button and plug the power cord and when it ask for catridges put the catridges and then try...........






    regrads, 
    raj_p5983

  • govinda raj pillai Jan 23, 2009

    i think the refilled catridges is causing the issue, becoz hp catridges as some thing called ACUME which stores the data of the catridge, try change the catridge and install a brand new catridge........




    Regards
    raj_p5983

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I have changed the colour ink on my canon mp460 but it still say empty


CL41, this is the one you are using for your cartridge.

Did you change your cartridge with brand new one or refilled one??

If you did with refilled one, the ink level won't go back with full.

-------------------------------------------------------------------------------
This is the method how printer measures the ink level.

1. Each cartridge has a serial number.
2. As soon as installation in printer, printer recognizes the cartridge by serial #.
3. And the printer starts to count the printing document.
4. After reaching certain print counting, the ink level will show "low ink"

So my answer is even if you refilled your cartridge, the ink level won't change,
since printer cannot weight the cartridge or.....some other technology to measure each color ink level.

Thanks.

Jun 15, 2011 | Canon PIXMA MP460 All-In-One InkJet...

1 Answer

How do I check my ink levels


Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
    The Toolbox opens.
  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.
Let me know if you have any other questions. Please rate this solution. Thanks.

Mar 15, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

I have an HP F4580 printer, and have just refilled both ink cartridges. However the printer won't allow me to print as it thinks the ink has gone. How can I reset my printer to display ink cartridge...


Often they have a chip mounted on the cartridge which monitors usage and when it determines that there is no ink remaining, it will disable the printer. Some companies sell compatible cartridges and reset the chip counter. But unless you reset the chip, even tho the cartridge is full of ink, the chip still disables the printer.

Feb 26, 2011 | Office Equipment & Supplies

1 Answer

I am unable to print on my HP Officejet Pro 8500. i have recently replaced the 940 black cartridge and since then have been unable to print. i notice there are print cartridges in the main body as well...


you can check the ink level from following steps Method one: Check the ink levels from the idle screen on the color graphics display Look for four icons at the bottom of the color graphics display. The icons represent the ink level remaining in each of the four color ink cartridges: black, yellow, light cyan (blue), and light magenta (pink). A larger and more accurate view of the ink levels can be displayed from the Setup menu. If an ink cartridge containing non-HP ink is being used, a question mark displays instead of the ink drop in the icon for that cartridge. The HP All-in-One cannot detect the amount of ink remaining in ink cartridges that contain non-HP ink. Figure 1: Non-HP ink iconc00841629.jpg NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. If a hollow ink drop icon displays, the ink cartridge represented by that color icon has very little ink remaining and will need to be changed soon. You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the ink cartridge when the Replace Soon warning message displays on the color graphics display. Figure 2: Low ink level iconc00841630.jpg When the Empty Ink message appears on the color graphics display, the indicated ink cartridge is out of ink. Replace the indicated ink cartridge. Method two: Check ink levels from the Windows computer The estimated amount of ink remaining in the ink cartridges can be checked from the computer. See the on-screen HP Director Help for information on checking the ink levels from the Printer
  1. Open the printer Toolbox. To do so, do one of the following:
    • Open HP Solution Center, click the Settings menu, then point to Print Settings , then click Printer Toolbox .
    • Right-click the HP Digital Imaging Monitor in the tray, then point to your printer model name, and click Display Printer Toolbox .
    The Toolbox opens.
  2. Click the Estimated Ink Level tab. The estimated ink level gauges display.
Method three: Check ink levels from the Setup menu
  1. Press Setup on the printer control panel.
  2. Scroll down and select Display Ink Gauge . The Ink Gauge status from the Tools menu will only display on the color graphics display.

If the ink level is low and the cartridge is new please contact the dealer from whom you got the cartridge and if it shows that the ink level is good enough please comment so that i can give you another step to perform

Dec 30, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

2 Answers

How to reset ink level canon iP 2772??


Download and run the ipTool to reset your ink level :


http://www.mediafire.com/?nmj5nnzzjaw


Features IP Tool software:

  • Showing all info on the printer such as ink level, ink counter number of cleaning, cartridge replacement and more.
  • Print test feature to test nozzle on the cartridge.
  • Cleaning and deep cleaning feature to clean head cartridge and cleaning the rollers.
  • Changing the delay value for drying.
  • Set the printer model manually.
  • Reading and reset EEPROM printer.
  • Reset counter and reset ink level on the color and black cartridges.
Ink Level - shows the level ink:
  • BK - black cartridge.
  • CY - Cyan cartridge.
  • MG - Magenta cartridge.
  • YL - Yellow cartridge.
  • WM - Waste ink counter status.
  • WP - "additional" waste ink counter status.
Port Name - displays the port where the printer installed.
Port S / N - shows the serial number of the printer port.
Power - shows the number of:
  • ON - inclusions printer.
  • OFF - to turn off the printer.
Cartridge Info - Displays information status of:
  • BK - black cartridge.
  • CL - colored cartridge.
Head Parking - displays the number of parking.
Head Cleaning - shows the number how many time the cartridge cleaned.
Head Deep Cleaning - displays the number of deep cleaning Printer cartridge.
Cartridge Replacement - shows the number of cartridge replacements:
BK - black cartridge.
CL - colored cartridge.


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Dec 20, 2010 | Office Equipment & Supplies

1 Answer

Printer (HP5650) has full ink cartridges.window sez almost empty


That is normal, the printer "sees" the cartridges by their serial number, so when you pop in a refilled cartridge, the printer thinks you have put in old cartridges and continue to show low ink level. When you pop in a new one, with a new serial code, the ink level will reset, showing that the cartridges are full again.
You can try this:
1. Open printer lid so cartridges move to center of carriage.
2. Lift clamp and remove black or color cartridge from the holder.
3. Place cartridge on table with copper contact strip facing you.
4. Carefully place a strip of clear plastic tape over the four contacts on the upper left corner of the cartridge.
5. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position.
6. Open lid and remove cartridge again. Remove tape from left side and place tape over four contacts at upper right corner of cartridge.
7. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position again.
8. Open lid again, remove cartridge, remove tape.
9. Reinstall cartridge and close lid.
Printer will now recalibrate. Once the process is complete the ink level meter should be reading full again.
Doesn't always work, but you can try.
Here are links, so you can see:
http://www.misterinkjet.com/hp56reset.htm
http://www.misterinkjet.com/hp57reset.htm

Hope that helps!

Dec 22, 2009 | HP Hewlett Packard Deskjet 5650 InkJet...

1 Answer

With new cartridge indicates low ink level,


The ink level gauge may not work properly with refilled cartridges. Because of this, you might get low ink message after refilling. To install the refilled cartridge you might need to override the ink level gauge. Overriding the ink level gauge disables the printer’s ink level tracking feature, but allows you to use refilled cartridges. To override the ink level gauge, please check your printer reference guide. After disabling the ink level tracking feature you should check the ink level visually and as soon as the ink level gets low you need to refill the cartridge. You do not want to try to print with an empty cartridge. Trying to print with an empty cartridge may damage your print-heads.

otherwise you will have to replace the cartridge .

Oct 21, 2009 | Kodak ESP 3 Multifunction Printer/ Copier/...

1 Answer

Printer displaying low ink level but ink level is enough yet,plz give solution


The Canon cartridges has a memory chip and the printer takes the information from ink level from this chip.You can't reset the ink level on all Canon Pixma printers.You need to turn off the function on printer
to show the ink level.On most printers this happen with push resume button and hold it for 5 seconds.
The printer shows empty cartridges but it will printing.

Oct 08, 2009 | Canon PIXMA MX850 Multifunction Printer

1 Answer

Canon pixma mp210 printer - replaced ink cartridges with compatible ones - printer working fine except when printing both ink lamps come on solidly, not blinking, and status says there is no ink in...


Dear merryan,

This printer uses FINE cartridge which has memory chip inside that store ink level data. Once the cartridge is EMPTY we cannot restore this data to be FULL even though we physically refill ink until FULL. So the printer keep displays NO INK warning.

Similar with using compatible cartridge, NO INK warning still remain because ink level data has been recorded as empty. Why?. Here is the explanation. As far as I know no third party compatible cartridge produced this printer since canon protect it with the chip. Compatible cartridge that sold in the market is refurbish cartridge which repacked with another brand.

To fix this problem we need to deactivate ink level detection function by holding down STOP/RESET button for about 9 seconds or more for each cartridge. The consequence of this is ink level become UNKNOWN.
Hope this will be helpful to you

Regards,

Xanda

Nov 08, 2008 | Office Equipment & Supplies

2 Answers

How to Override Ink Level Gauge When Using Refilled Cartridges


Above link great.
If you have a newer print cartridge cart, look for the little window. I put a sticker over the little window on the Brother (innobella) LC38 cartridge cart and it worked great :)
Despite finding a fix for this problem, I think this is a rip off setting on the brother printers and I will never buy another Brother printer for this reason.

Jul 04, 2008 | Brother MFC 420CN All-In-One InkJet...

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