Question about Epson Perfection 4990 Flatbed Scanner

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Microsft Vista doesn't support 4990 negaives scanning

I had to replace my computer and the new one came with Vista. I'm slowing reinstalling my old applications including Photoshop but have not been able to scan negatives using my Epson 4990 nor my Epson RX-500's scanner. I'm using the recommended drivers and reflective documents scan just fine. However no negatives can be scanned. I'm in the middle of archiving over 500 4x5 negatives and can't proceed without this working.

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  • Darrell Turner Jul 16, 2007

    I'd installed Vuscan and although I like it's speed it did not solve the lack of negatives scanning.

  • Darrell Turner Jan 10, 2008

    Update...
    I have my system on auto updates and this scanner has begun working properly with negatives. I don't know what update contained the fix. I also have an Epson RX500 with built-in scanner which had the same problem. I'll be checking to see if it works now too.

  • Anonymous May 19, 2008

    The 4990 does not work at all with my new (Vista) machine, even after installing the downloads. Any suggestions?

  • Anonymous May 19, 2008

    My epson 4990 dows not work at all after I bought a new machine with Vista, even after downloading the updates. any suggestions?



    Thanks

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I thought I had this problem too...I couldn't select FILM as a document type. I downloaded Epson 3.04A and it still couldn't let me select film. Then I reattached the cord (from the top lid to the main portion) and now it works!

Posted on Dec 06, 2007

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Try using a third party scanning solution EPSON is known not to keep up their drivers so many third party solutions have popped up. I like one called vuescan http://www.hamrick.com/ it works for MAC and PC and is not very expensive

Posted on Jul 11, 2007

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I have the same problem with my 4990. This began when I moved to a new computer running Vista. I've updated all drivers to the latest version including Epson Scan for Vista but the only thing the 4990 "sees" is reflective documents. Negatives are not recognized at all. I know this is probably a different problem from what you are having but the effect is the same.

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