Question about HP Compaq Presario v3000z Notebook

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Keyboard of a new computer not working

I bought my hp tx2630ea notebook yesterday, but today, the keyboard is not working again. please help, is there anything that i have disabled unknowingly? what could be the problem? all I know is no key is working on the keyboard it's all not working. Waiting for your quick and fast reply

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I did a little digging around and your not gonna like what I think the problem is. The problem is your motherboard (unfortunetly). I was reading other posts on other sites, and when other people with the same computer you have, have had the same problems. To make things worse, when HP sent them new motherboards, they to failed to solve the keyboard problem. So my conclusion is that this is a generic problem with that particular motherboard, and replacing it well not solve the problem, because they send you the same motherboard which is new, but still defective. Need more help? Let me know. Good Luck!

Posted on Jan 21, 2009

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