Question about Verbatim 500GB USB Desktop 500 GB Hard Drive

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Trying to use a brand new Verbatim usb 500GB portable hard drive

Firs time trying to use it. XP recognized it with message at bottom of screen and said software installed but no icon for it under "My Computer"

Blue light is on for device but XP doesn't seem to recognize it.

I have a 320GB USB HD (same design) that works just fine

Any help??

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For WindowsXP:
Goto Start> Control Panel>
Select Hardware Tab > Divice Manager
Select the + on Disk drives, and see if you see your USB Verbatim drive listed (if so good, close all thoes windows and goto the next steps) If not stop here.

From the Contorl Panel> Administratinve Tools> Computer mangement>
Under Stoage select Disk Management on the left panel
Look in the Right panel and single click your USB drive in the "Volume" colume.
Know look at the lower panel and make sure the drive states that it is "Online", look at the "Health" Status. And;
Make sure it has been "Partitioned" in the Layout colume. If not right mouse click the drive letter and select "Mark Potiton as Active".

Right mouse click on the USB drive in the Volume colume> select "Change Drive Letter and Paths"
If there is on drive letter assing to it select the Add button, if one is there, select the Change button and assign one to it or change it to a drive letter that is beyound the number of drives you have.

In other works if you have drives C:, D: and E: before you add the USB drive, make it the H: drive.

Exit out.
Now check your drive files.

Posted on Feb 14, 2009

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