Question about Brother IntelliFAX 1270E Plain Paper Fax

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2 inch vertical solid band on right side when making a copy

Brothers Intellifax 1270 Plain Paper Facsimile

Also when I send a fax, the recieved fax has the same black band on the right side.

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  • Anonymous Mar 20, 2014

    scannner

  • Anonymous Mar 27, 2014

    solid black page

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  • 297 Answers

There is probably dirt or ink on the scanner glass, this would affect both copying and sending faxes.

Here is a link to the manual and a description on page 74 showing how to clean the glass.

http://www.brother.ca/en/products/pdf/manuals/FAX1270-UG.pdf

Posted on Jan 22, 2009

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One of 2 things going on here.
If it is in the same spot all the time on sent faxes.
There could be some contaminant on the scanner glass, Some toner, white out or a piece of paper blocking it.
With as wide as it is, that is not likely.
I would think with it being that wide, once section of that scanner CCD assembly has failed. That would need replaced and probably pretty costly.
As was asked above. Does this problem occur in copy mode and does it repeat when you print out a report.

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