I need to make changes to a Xerox 7335 MFD from Centreware. I can get in fine but I don't have the username/password to save changes. I've tried admin/11111 from some other research but it didn't work. I doubt they would have changed it from factory default. I can get access from the front panel but it's a 4 hour trip to get there.
Does anyone know what the factory credential is?
Does anyone know how to reset the factory credential?
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You don't say if the ghost is a particular colour, by ghost I suspect you mean similar to a drop shadow.
Firstly run off an internal test print, one of each colour if the grid lines are fine and showing no signs of shadow then your problem is not an internal problem. Don't send a C,M,Y,K test print from your computer, you can't eliminate colours that way.
If you can pin the problem down to one colour it could be a particular drum unit. Investigate from there.
This model does not support exporting of the address book. However editing of the address book is very easily accomplished by following the steps below.
We encourage you to use our knowledgebase http://mrc360.com/XeroxKnowledgeBase
Solution : Modify the Default Admin (Tools Mode) Password on the WorkCentre
NOTE:The Admin (Tools Mode) password allows access to configure network and machine settings on the printer.Xerox recommends only changing the default Admin (Tools Mode) password if absolutely necessary. If the password has been changed from the default password (1111) and has been forgotten, a service call is required to reset the password. To change the default Admin (Tools Mode) password:
Press the [Log In / Out] button on the Control Panel. The Log In window will be displayed. See theRelated Itemsbelow for additional information regarding logging into the WorkCentre.
Select [Security Settings] on the left side of the screen.
Select [Authentication] from theGroupscolumn and then select [User / Administrator Accounts] from theFeaturescolumn. The User Administrator screen will be displayed.
Select the [Account #] field, and then select account number 1 using the keypad on the Control Panel.
Select the [Configure Account] button. The Configure User Accounts screen will be displayed.
Press the [Clear C] button (several times, as required) on the Control Panel to clear the old password.
Enter the new password using the keypad on the Control Panel.
If necessary, place a check mark in the [System Administrator (Admin)] and [Account Administrator] check boxes, and then select [Save Account].
Press the [Log In / Out] button on the Control Panel.
From the computer, open an Internet browser window.
Enter the IP address of the printer in the Address field, and then press [Enter] on the keyboard. The CentreWare Internet Services window will be displayed.
If prompted, enter the username and password in the fields provided, and then click [OK].
NOTE: The default username is "11111". The default password is "x-admin" and must be entered in lower case letters. If the username or password has been modified or forgotten, contact your System Administrator.
Click on the [Properties] tab. The Properties options will be displayed.
Click on the [+] next to Connectivity to expand the options.
Click the [+] next to Protocols to expand the options.
Select [SMTP Server]. The SMTP Server window will be displayed.
Enter a valid e-mail address for the printer in the Machine's E-mail Address field.
By default there is no username or password required to access
CentreWare Internet Services. If a username and password have been
configured for CentreWare Internet Services and you do not remember the
username and / or password, reset the printer to factory defaults
(NVRAM reset). To reset the NVRAM, go to the front panel's Main Menu:
Select Troubleshooting, then press the OK button.
Select Service Tools, then press the OK button.
Select Reset NVRAM, press the OK button.
Select Reset NVRAM and Reset Printer NOW, then press the OK button to
reset all the settings to their factory default values.
When you browse in via the IP address, the Centreware Internet Service (CWIS) will ask for your username and pass word for certain operations. On the 7132, the username is 11111 and the password is x-admin (all lowercase). If that does not work, it may be that you exceeded the login attempt limit and will have to power off the machine, wait 1 minute and then restart it. This process usually takes less than 3 minutes total.
The IP Address of the printer is required, and the HTTP option must
be enabled on the printer. If you do not know the IP Address, or
whether HTTP is enabled, print a Configuration Report. See the Related Items
below for additional information. If you do not have this information
or the printer is not configured correctly, contact your System
Administrator for assistance.
A user account for the scanner to login to the scan server must be
created (account needs full control access rights). The user needs to
be a local user on the workstation and not a domain user.
NOTE: SMB uses local rights and not domain rights. Record the username and password for future use.
A directory to be used as a repository for the scanned files must be created. The directory must then be shared.
The Hostname of the workstation must be known.
CentreWare 5.5x must be installed on a Microsoft Windows server or workstation on the network.
From the workstation or server where CentreWare is installed:
Click on [Start], point to [Programs], select [Xerox CentreWare],
and then select [Add Network Scanner]. The Add Network Scanner Wizard
window will be displayed.
Click on the [Enable a new Xerox System Scanner for network
scanning and associate it with a scan server] radio button, and then
Select [Specific IP Address] from the Find Devices pull-down menu and continue with step 4, or select [Specific TCP/IP Hostname] and skip to step 5.
If Specific IP Address is selected, an IP Address field will be
displayed. Enter the IP Address of the printer in the field, click
[Next], and then skip to step 7.
If Specific TCP/IP Hostname is selected, a Hostname field will be
displayed. Enter the printer’s TCP/IP hostname in the field, and then
NOTE: Select Specific TCP/IP Hostname if the Printer is using DHCP to resolve the IP Address and has a Hostname assigned.
If the printer has been configured for Scan to File, a window will
be displayed with a 'This device has already been configured for
network scanning. Continuing will overwrite its current configuration.
Do you want to continue?' message. Click on [Yes].
The Enter Password window will be displayed. Enter your system
password in the field provided, and then click [OK]. The Server Type
(Filing Protocol) window will be displayed.
The initial system password at machine install is 1111. If the
administrator encounters a problem with changing the password, or
forgets the password, a service call must be placed.
From the Server Type (Filing Protocol) pull-down menu, select [Windows (SMB)].
Click on the [Browse] button located below the Location
(\\Server\ShareName\Path) field. The Choose Location – Windows (SMB)
window will be displayed.
Browse to the server and then to the Scan folder where the
CentreWare scanning folders will be installed, and click [OK]. The
Location field will be displayed with the scan server name and the path
to the shared scan folder.
Click [Next]. The Xerox System Login Name window will be displayed.
Enter the scan user name and password (this is the user account the
printer will use to login to the server share) in the fields provided,
and then click [Next]. The Distribution Server window will be displayed.
Do not make any changes. Click [Next].
Click on [Manage User Templates]. The Manage User Templates window will be displayed.
Click on [Modify Template List] to begin selecting template users
for this scan server installation. The Modify Template List window will
Make a selection from the list of Users and Groups, and then click
on [Add] to create a scan folder and template for the selected user or
all members of a selected group. If necessary, repeat this step to add
additional users or groups.
When you have finished, click [OK] twice. The Finish window will be displayed.
Click on [Finish] to upload the scan settings to the printer. The
Add Network Scanner Wizard window will close when the settings have