Question about Panasonic Workio DP-190 Multifunction Laser Printer

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When faxing a 401 error is reported

Fax is not going through to receipient...a 401 error code is coming back on the print out

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  • Anonymous Feb 26, 2009

    I have the same problem I am trying to send an e mail and it rings that a fax machine has picked up but then it stops and the error message is 401 - how can I solve this problem

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  • 284 Answers

Error 401 means that your number is not programed in the machine you are trying to , so it blocks it

Posted on Jan 22, 2009

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Fax wont' go through. Plugged phone jack into phone line and when I try to fax it doesn't connect. Any suggestions? Thanks


Can you receive any faxes. Run a Fax Test from the Tools menu. Is the problem with only one fax receipient? (Check the phone number and make sure they are set to receive. I have dealt with one fax receipient where the call-waiting service caught the fax call.)

Does the Fax see a dial tone? If there is no dial tone, use a single line phone (corded) to listen for a dial tone at that jack. If there is no dial tone, check the incoming service for a dial tone. (If you have no dial tone at all, contact your service provider.) Try a new phone cable (2-wire RJ-11) Try calling the number from another phone line with the single line phone attached. If the phone doesn't ring with a new cable, check your wiring and then contact your provider. Is the signal analog or digital (the all-in-one is designed for digital)?

Go back through the fax settings and set it as directed in Step 2 here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458259&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3643612 . You need the fax error reporting setting.

Disconnect any items that are plugged into the 2-Ext port.

Try reinitializing the unit. Unplug the power cord with the unit on. Make sure that the phone cord is fully seated in the 1-Line port. Then reconnect the power cord.

Try resetting the all-in-one, this may require 2 people. With the printer on, unplug the power cord and wait at least 20 seconds. Press and hold # and 3 while plugging in the power cord. Release the buttons after the unit starts up.

If none of these steps help the unit may need service.

Cindy Wells

Jun 27, 2010 | HP Officejet Pro L7590 All-in-One InkJet...

1 Answer

I wanna send a fax


Hi there,
Sending Faxes.
* Flow of Sending Faxes.
The operation flow of sending faxes is as follows.
Step 1:
Load the original to send on the Platen Glass or the ADF.
Step 2 :
Adjust the fax quality and scan contrast.
Step 3 :
Dial the receipent' s number.
Step 4 :
Send Faxes
- Using the Platen Glass
1) Press the Color or Black button.
If you have two or more pages of the original, load the next page on the Platen Glass and press the Color or Black button
2) After scanning all the pages of the original, press the OK button to send the fax.
- Using ADF
1) Press the Color or Black button.
The fax is sent automatically.

* Before sending Faxes
- Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
** Adjusting the Scan Contrast
Contrast is the degree of difference between light and dark. Increasing the scan contrast setting further blackens dark areas and whitens bright areas, whereas decreasing the contrast setting reduces the difference between bright and dark areas. You can adjust the contrast among the 3 contrast levels.
1) Press the FAX button, then press the FAX Quality button.
2) Press right or left arrow ot select the contrast.
Pressing the left arrow button decreases the contrast, and pressing the right arrow button increases the contrast.
3) Press the OK button.

** Adjusting the Image Quality (Fax Resolution)
You can adjust the image quality (fax resolution) of the document you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of document you are sending.
1) PRess the FAX button, then press the FAX Quality button two times.
2) Press the right and left arrow keys to select the resolution.
FAX RESOLUTION - STANDARD
Standard : Suitable for text-only documents.
FINE : Suitable for fine-print documents.
PHOTO : Suitable for photographs.
3) Press the OK button.

*Sending Faxes - There are 4 methods for sending functions
a) Memory sending
b) Manual sending
c) Dialing the coded speed dial
d) Redial

a) Memory sending
1) Prepare for faxing
a) Turn on the machine,
b) Load the original on the Platen Glass or the ADF.
Note : You cannot scan double-sided documents from the ADF.
c) Press the FAX bitton.
d) Adjust fax settings as necessary.
2) Start faxing.
a) Dial the receipient's number using the Numeric buttons or coded speed dialing.
b) Press the Color button for color sending, or the Black button for black and white sending. I
c) When the following message is displayed, lad the next page on the PLaten Glass.
Scan Next -> Start
Transmit-> OK
If only one document go to step f).
d) Press the same button as you pressed in step b).
e) Repeat step c) and d) to scan in all pages of the document.
f) Press the OK button.

Manual Sending
1) Connect a telephone to the machine.
2) Prepare for faxing.
a) Turn on the machine.
b) Load the original in the ADF,
c) Press the FAX button.
d) Adjust the fax settings as necessary.
3) Lift the handset of the telephone connected to the machine.
4) Dial the receipient's number on the telephone.
5) Talk through the handset to the recipient.
If you hear a high-pitched signal instead of the recipient's voice, go to step g),
6) Ask the recipient to set recipient's fax machine to receive faxes.
7) When you hear a high-pitched signal, press the Color button for sending color sending, or the Black button for black & white sending. Then hang up the handset.

Dialling The Coded Speed Dial
1) Prepare for faxing.
2) Press the Coded Dial button.
3) Press the Numeric buttons to enter the two-digit code (00-19) assigned to the number you want to dial.
4) Press the Color button for color sending, or the Black button for black & white sending.

Hope this helps. Please rate my response.
Thanks
Have a good day.





Nov 27, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

How to print to fax using the canon imagerunner 2020i


On the installation cd's of the machine there is a fax driver if you install the fax driver the fax is showing as a fax in the printers and faxes in the controll panel.If you print to the fax a window will open where you tipe the name and number you want to send the fax to.There is also a option if you want to add it to the addresbook.After editing the info add it to the receipient list and send.Your document will faxed from your computer via the IR machine,if your machine is connected to a fax line.
You can edit the address book easy by logging to your machine via your broser tipe the ip address of the machine in your browser and press go.If the machine is connected via local LAN.

Nov 16, 2009 | Canon Printers & Copiers

1 Answer

Hello, I have a machine Ricoh Aficio 5470 that each 30 copies that it prints begin to clog the leaves between the cylinder and the band of transference, and after a pair of cloggings throws the code to me...


could not find model 5470, however a SC 401 on all models is transfer leak error, meaning you need to replace the transfer roller (or more realistically have a trained technician replace it) this should solve your issue, if there is no maintenance on your your machine it will cost you between $200- $300 in parts and labor

Jun 22, 2009 | Printers & Copiers

1 Answer

Copier 212 error code U4


That is a fuser code. May be a bad heat rod or just need reset.
Here is how to reset it.

Enter diagnostics, Here is the procedure.

To enter diagnostics:
Hold down ‘0’ while turning on the Power the console will light up. Press ‘Stop/Clear’, the lights will shut off & --- will appear in the display Wait 30 seconds for the optics to complete a self-test before you enter any diagnostic test codes. Never turn off the power before the optics stop moving (or you’ll get a U2 code & possibly some unpleasant noises from the Scan Drive Motor).

Next setp is to use the code to clear the U$ code.
*To clear a fuser code:(401)
Enter diagnostics, wait 30 seconds for the optics to initialize, enter ‘401’ followed by ‘Print’, then shut down the power & wait 10 seconds before switching power back on.

That will normally clear that problem. Often times when a machine has set for a long time they wont warm up right and pop that code.
Another thing, if you can get the machine to warm up and come ot ready then it pops up a U4. Open that right side door. You will see this silver, looks like a small saw blade. It should be silver, but it will have a lot of ink built up on it, take a soft brush and clean it with that.
Let me know, if hte code 401 doesnt clear it, then the heat rod would have to be replaced. If that happens please let me know and we will procede from there.

Jan 29, 2009 | Xerox 212 Laser Printer

1 Answer

HP OfficeJet 9110 - Receive Fax Error 223


HP Officejet 9100 All-in-One Series - Changing the Fax Baud Rate Parameters Information It is possible to lower the transmission speed of the initial handshake of the HP Officejet 9100 to a lower value that may aid in compatibility and resolve 223, 232, and 283 errors. The following steps will walk you through configuring the setting. These are temporary settings. If the unit loses power, the settings need to be reconfigured. From the front panel:
  1. Press and hold the * key for 3 to 5 seconds until the display screen reads Test -001+ .
  2. Enter in 620 on the key board, and press the Check Mark and the screen will read Cfg param id:
  3. Enter the parameter ____ on the key board and press the Check Mark.
    • 159 - Receiving Fax baud rate
    • 153 - Transmitting Fax baud rate
    The screen will read Cfg param val: 26
  4. Enter in the value ____ and then press the Check Mark .
    • 0 = V.17 14400
    • 2 = V.17 9600
    • 6 = V.29 9600
    • 10 = V.27 2400
    Screen will read Test -001+
  5. Press the Reset button until you get back to Ready *

Mar 04, 2008 | HP Officejet 9110 All-In-One InkJet...

1 Answer

OKI 5550mfp Fax Problems



error 209 - Media Table Download Failure MediaTable Download to PU failed. Reboot.

CU firmware detected an anomaly in behavior in PU (including a violation of communication protocol between CU and PU).

are you suing unusual sized paper?

Feb 19, 2008 | OKI C5550N Multifunction Printer - Color...

4 Answers

Fax in memory light stays on


I've had this 830 for about 5 months now and am very impressed with its speed, but the glitches, Holy Smoke.
The one you're describing is one I've had before. The only solution I've found is to unplug the machine, wait about one minute and plug it back in. All is then OK. The problem with that system is that if there are any more docs in memory, you've lost them.
I'm having a similar problem with receiving faxes. The first sheet prints, and then the display indicates that there is a 'fax output error check page size and press OK'. The memory light shows that there are more pages of the fax (I presume) that need to be printed, but they won't be because of this error. Of course one checks the size and presses OK but it simply prints out the same page followed by the same error message. This could go on for eons if one would allow it. I then have to unplug the printer, wait and plug it back in, and again all is well, but I've lost the documents in memory.
There are so many little quirks with this machine I am almost tempted to go back to my miserable HP, but I've chosen to keep working with the MP830 with the hopes that after years of learning its idiosyncracies, there will eventually be a class action suit against Canon which I will be part of, to cover the cost of psych services and physical therapy (bas shoulder from throwing the machine out the window.
Wes

Oct 13, 2007 | Canon PIXMA MP830 All-In-One InkJet...

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